Always giving stale bagels. Hard as a brick. If your black stay away from here. They try and give black old stuff and their prices are too high.
David Shim
Always brought from this Dunkin however today, I entered, cashier was finishing up with customers. I was next.. she didn't even acknowledge me. I was only one in the store after the customers front of me left..Spend $10 on a large smoothie and waited for 7 min and 50 seconds before she acknowledge me. She acknowledge me when another employee told her that she has a customer waiting.Not gonna say the name but I'm shocked because the fact that I had no issues until today
Charissa Joyce U.
We always come here to buy donuts and each time they taste stale and old. It taste like its been stuck in a smelly fridge especially their bavarian. Other dunkin donuts doesnt taste the same
Vartan Khachadurian
The donuts were fresh and delicious. The staff were also quick and
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Donuts
Tim K.
I'd give 6 stars if I could. By far and I mean by far the best Dunkin' within 15 miles. I've been to every Dunkin' north of the GCP east of the Whitestone and this is the ONLY one that listens to your requests of what you want in your coffee. Every other Dunkin you will request a certain amount of milk or flavor and they just give you what they like. THIS Dunkin is spot on every time. Very very small so don't expect to stay long but if you're looking for coffee made the way you want it look no further. Ample parking right next to it. Always seems clean. Staff is mediocrely friendly but I don't care if my coffee is right since no other Dunkin can seem to do that. Thank you and please come again
April H.
The wait was incredibly long as the male staff taking the orders was slow. This was fine as I was in no rush to be anywhere. When it was finally my turn, I ordered the Frozen Matcha Latte. I am extremely lactose intolerant. Just to confirm, I asked, "that comes with milk, right?" The young male employee stated in a snarky manner, "yes, obviously." This was also fine. However, I watched this young male employee put whole milk in the cup with ice. He then adds a splash of oat milk in the cup. This employee proceeds by placing ice, matcha, and cold brew in a blender. A female employee informs him that I ordered a frozen matcha latte and that's not how it's made. The male employee responds back in a foreign language, and continues blending it all together, pours it in a cup and hands me this drink.Waiting was fine. Snarky attitude and response, I can tolerate. But insulting my intelligence by handing me a drink that was made completely wrong, and thinking I'm too stupid to notice - that is not ok. When the female employee addressed this issue with him, he should've thrown out the drink and made it correctly. I specifically asked for oat milk for a reason. I specifically asked for a frozen matcha latte instead of a cold brew matcha concoction for a reason. When customers ask for whole milk to be replaced with oat milk, there's good reason for it. Above all, I am floored by the fact that this employee thought it ok to give a customer exactly what they did NOT ask for - assuming the customer is too much of an idiot to notice the difference.
Atmosphere: 1
Food: 1
Service: 1
Soo P.
Lady worker was very kind. My coffee was delicious. Inside of Dunkin was clean. Also I had the hash brown for the first time and it was pretty crispy.
Kay H
Dunkin franchise should shut this place down already.
Virginia Soto
Weird experience, woman began taking my order but fumbled it little, no big deal, she went to make the coffee then stops to have conversation with another coworker mid, so couple minutes in it the guy at counter sees me watching her talk n not giving me order nor did she take payment, the guy came over and took coffee from her, got me a tray cuz it was multiple coffees then took my payment as she continued conversation with other coworkee, very weird how she jus did that. I have to get to work but wanted to say something but didn't, grateful to the guy worker.
Service: 3
Anthony Amico
Indian guy behind the counter is rude. Totally ignores you even if you’re the only person in the store. Needs to have some training skills to be social. If your that miserable go back to your country and be miserable there.
Don’t bother coming here for ice cream.The workers would rather lie to your face saying they dont have containers for fresh packed ice cream despite you pointing out RIGHT BEHIND THEM, that they do have containers.I get that its a sunday and its tiresome to pack ice cream but they didnt even ask us what the flavor was before saying they didnt have it. Not to mention, we first said the quarts, which they said they don’t have that size, so we asked for the smaller size, which they also said they dont have. And thats when we saw PLENTY behind them and despite pointing it out, they just doubled down and said no.So even though it was the ice cream, with work ethic and moralities like that, I would expect the same kind of service for coffee and the dunkin side of business too. Don’t bother stopping by for such horrendous service. You’re better off going down northern towards great neck and go to the dunkin/baskin robbins there. They actually do their job instead of lying so they don’t have to do anything.
Ellen C.
Weak iced tea and cold sandwich. The place is clean and has a good parking lot. Needs to do better.
William Garcia
Guy who works there never seems like he actually cares about what the customer orders. The girls there are very friendly and never give me problems with my order.
Alana Rose
One of the worst Dunkin’s I ever been too. The workers are rude and don’t understand what your saying! As the guy was taking my order he wasn’t paying attention and he kept turning around joking with his coworker. I had to keep repeating myself. At first I said I want a mix of munchkins and I asked if jelly was in the bag he said yes meanwhile it was just a bunch of old hard munchkins. The coffee I ordered they got wrong! I said decaf like 20 times and he gave me regular. A good thing I checked the label because I will get sick if I have caffeine I’m highly allergic to it! They also only gave me one shot of mocha when it comes with 3 and I said coconut which he didn’t add. So I said to the guy this isn’t the right coffee. He gives me another one with no almond milk! I couldn’t turn back or else I would’ve. This place is a disaster plus the line is out the door always and they are slow. They rush that’s why my order was all wrong! They messed up my whole order! I will be reporting this place to corporate.
Dank Piscean
Guy who works there never seems like he actually cares about what the customer orders. Half the time they get my order wrong even when I order through the app.
Always giving stale bagels. Hard as a brick. If your black stay away from here. They try and give black old stuff and their prices are too high.
Always brought from this Dunkin however today, I entered, cashier was finishing up with customers. I was next.. she didn't even acknowledge me. I was only one in the store after the customers front of me left..Spend $10 on a large smoothie and waited for 7 min and 50 seconds before she acknowledge me. She acknowledge me when another employee told her that she has a customer waiting.Not gonna say the name but I'm shocked because the fact that I had no issues until today
We always come here to buy donuts and each time they taste stale and old. It taste like its been stuck in a smelly fridge especially their bavarian. Other dunkin donuts doesnt taste the same
The donuts were fresh and delicious. The staff were also quick and
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Donuts
I'd give 6 stars if I could. By far and I mean by far the best Dunkin' within 15 miles. I've been to every Dunkin' north of the GCP east of the Whitestone and this is the ONLY one that listens to your requests of what you want in your coffee. Every other Dunkin you will request a certain amount of milk or flavor and they just give you what they like. THIS Dunkin is spot on every time. Very very small so don't expect to stay long but if you're looking for coffee made the way you want it look no further. Ample parking right next to it. Always seems clean. Staff is mediocrely friendly but I don't care if my coffee is right since no other Dunkin can seem to do that. Thank you and please come again
The wait was incredibly long as the male staff taking the orders was slow. This was fine as I was in no rush to be anywhere. When it was finally my turn, I ordered the Frozen Matcha Latte. I am extremely lactose intolerant. Just to confirm, I asked, "that comes with milk, right?" The young male employee stated in a snarky manner, "yes, obviously." This was also fine. However, I watched this young male employee put whole milk in the cup with ice. He then adds a splash of oat milk in the cup. This employee proceeds by placing ice, matcha, and cold brew in a blender. A female employee informs him that I ordered a frozen matcha latte and that's not how it's made. The male employee responds back in a foreign language, and continues blending it all together, pours it in a cup and hands me this drink.Waiting was fine. Snarky attitude and response, I can tolerate. But insulting my intelligence by handing me a drink that was made completely wrong, and thinking I'm too stupid to notice - that is not ok. When the female employee addressed this issue with him, he should've thrown out the drink and made it correctly. I specifically asked for oat milk for a reason. I specifically asked for a frozen matcha latte instead of a cold brew matcha concoction for a reason. When customers ask for whole milk to be replaced with oat milk, there's good reason for it. Above all, I am floored by the fact that this employee thought it ok to give a customer exactly what they did NOT ask for - assuming the customer is too much of an idiot to notice the difference.
Atmosphere: 1
Food: 1
Service: 1
Lady worker was very kind. My coffee was delicious. Inside of Dunkin was clean. Also I had the hash brown for the first time and it was pretty crispy.
Dunkin franchise should shut this place down already.
Weird experience, woman began taking my order but fumbled it little, no big deal, she went to make the coffee then stops to have conversation with another coworker mid, so couple minutes in it the guy at counter sees me watching her talk n not giving me order nor did she take payment, the guy came over and took coffee from her, got me a tray cuz it was multiple coffees then took my payment as she continued conversation with other coworkee, very weird how she jus did that. I have to get to work but wanted to say something but didn't, grateful to the guy worker.
Service: 3
Indian guy behind the counter is rude. Totally ignores you even if you’re the only person in the store. Needs to have some training skills to be social. If your that miserable go back to your country and be miserable there.
Restaurantji Recommends
Don’t bother coming here for ice cream.The workers would rather lie to your face saying they dont have containers for fresh packed ice cream despite you pointing out RIGHT BEHIND THEM, that they do have containers.I get that its a sunday and its tiresome to pack ice cream but they didnt even ask us what the flavor was before saying they didnt have it. Not to mention, we first said the quarts, which they said they don’t have that size, so we asked for the smaller size, which they also said they dont have. And thats when we saw PLENTY behind them and despite pointing it out, they just doubled down and said no.So even though it was the ice cream, with work ethic and moralities like that, I would expect the same kind of service for coffee and the dunkin side of business too. Don’t bother stopping by for such horrendous service. You’re better off going down northern towards great neck and go to the dunkin/baskin robbins there. They actually do their job instead of lying so they don’t have to do anything.
Weak iced tea and cold sandwich. The place is clean and has a good parking lot. Needs to do better.
Guy who works there never seems like he actually cares about what the customer orders. The girls there are very friendly and never give me problems with my order.
One of the worst Dunkin’s I ever been too. The workers are rude and don’t understand what your saying! As the guy was taking my order he wasn’t paying attention and he kept turning around joking with his coworker. I had to keep repeating myself. At first I said I want a mix of munchkins and I asked if jelly was in the bag he said yes meanwhile it was just a bunch of old hard munchkins. The coffee I ordered they got wrong! I said decaf like 20 times and he gave me regular. A good thing I checked the label because I will get sick if I have caffeine I’m highly allergic to it! They also only gave me one shot of mocha when it comes with 3 and I said coconut which he didn’t add. So I said to the guy this isn’t the right coffee. He gives me another one with no almond milk! I couldn’t turn back or else I would’ve. This place is a disaster plus the line is out the door always and they are slow. They rush that’s why my order was all wrong! They messed up my whole order! I will be reporting this place to corporate.
Guy who works there never seems like he actually cares about what the customer orders. Half the time they get my order wrong even when I order through the app.