Dunkin'
6103 Flushing Ave, Maspeth
(718) 417-0918
Recent Reviews
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LADY WAS IS EXTREMELY RUDE THROUGH THE DRIVE THROUGH. So I decided to make my way inside to see who had all that energy. Come to find out it was the MANAGER. She blamed it on the “timer”. That’s no reason to be repeatedly asking questions not giving time to respond. And if she couldn’t hear through the MIC then she should’ve lead with “sorry I can’t hear you” BAD MANAGEMENT ETIQUETTE. Do better !
Service: 1
Why all the time your restroom not working, it’s been 3 weeks but its still out of order
They already know me and my order, love this place.
I ordered coffee and they gave me less coffee for no ice but still charged me for it
Been there in the paSt 2 weeKs
5 times —order the $5 ICE coffee n egg sandwich—and in those 5 times asked for a croissant instead of a wrap—
n all 5 times THEY
HAD NO CROISSANTS???
THOUGHT this a little weird...
1 time ok But ...ALL 5 TIMES🙄?
MAKE MORE CROISSANTS.....
OTHER THAN THAT
THE PLACE IS OK,F00D IS OK, SERVICE IS.... O ? K...
Atmosphere: 3
Food: 4
Service: 3
Most of the staff at this Dunkin’ come off as rude and like they don’t want to be there. There’s no greeting, no thank you, and they act like serving you is an inconvenience. It makes the whole experience feel unwelcoming. The only person who actually seems to care is a Tall young Hispanic guy who works there — he’s polite, patient, and always professional. Honestly, he’s the reason I even consider going back. It’s a shame the rest of the team doesn’t show the same attitude. Good customer service should be the standard, not the exception.
Food: 4
Service: 2
Loved it
Atmosphere: 5
Food: 5
Service: 5
My matcha was late and I missed my bus and the match was not mixed properly and worst match in my life.
Atmosphere: 3
Food: 1
Service: 1
Night staff was not too informative. Morning staff was a delight. Thank you. I ordered donuts the night before and was asking some questions and all i got was i dont know. So thanks to the day staff when i picked up donuts in the morning and everything was pleasureable.
Atmosphere: 5
Food: 5
Service: 4
Was a very nice looking Dunkin kinda giving off more modern vibes compared to the traditional interiors for Dunkin’s. The employees were very fast with my orders and made things very easy.
Atmosphere: 5
Food: 4
Service: 5
Restaurantji Recommends
They forgot every part of my order and I had to re order most and it was still wrong
Atmosphere: 3
Food: 3
Service: 1
Had a glazed donut, almost no glaze...
Young Hispanic kid threw my drink towards me and slam the window because he was in a bad mood!!!!
Atmosphere: 1
Food: 1
Service: 1
Worst Dunkin, employees are tired of people, super bad customer service.
Atmosphere: 1
Food: 1
Service: 1
Love the morning shift! They're super friendly, their service is great, and the majority of the time, they're fast with my orders!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts, Sandwich, Egg and Cheese
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