They already know me and my order, love this place.
Sailor Foods
I ordered coffee and they gave me less coffee for no ice but still charged me for it
JameSBetS
Been there in the paSt 2 weeKs 5 times —order the $5 ICE coffee n egg sandwich—and in those 5 times asked for a croissant instead of a wrap— n all 5 times THEY HAD NO CROISSANTS??? THOUGHT this a little weird... 1 time ok But ...ALL 5 TIMES🙄? MAKE MORE CROISSANTS..... OTHER THAN THAT THE PLACE IS OK,F00D IS OK, SERVICE IS.... O ? K...
Atmosphere: 3
Food: 4
Service: 3
Amanda G.
Most of the staff at this Dunkin’ come off as rude and like they don’t want to be there. There’s no greeting, no thank you, and they act like serving you is an inconvenience. It makes the whole experience feel unwelcoming. The only person who actually seems to care is a Tall young Hispanic guy who works there — he’s polite, patient, and always professional. Honestly, he’s the reason I even consider going back. It’s a shame the rest of the team doesn’t show the same attitude. Good customer service should be the standard, not the exception.
Food: 4
Service: 2
Nicki Frank
Loved it
Atmosphere: 5
Food: 5
Service: 5
Tsering Dolma
My matcha was late and I missed my bus and the match was not mixed properly and worst match in my life.
Atmosphere: 3
Food: 1
Service: 1
Victoria
Night staff was not too informative. Morning staff was a delight. Thank you. I ordered donuts the night before and was asking some questions and all i got was i dont know. So thanks to the day staff when i picked up donuts in the morning and everything was pleasureable.
Atmosphere: 5
Food: 5
Service: 4
シBLUE BLOXY
Was a very nice looking Dunkin kinda giving off more modern vibes compared to the traditional interiors for Dunkin’s. The employees were very fast with my orders and made things very easy.
Atmosphere: 5
Food: 4
Service: 5
Max Robertazzi
They forgot every part of my order and I had to re order most and it was still wrong
Young Hispanic kid threw my drink towards me and slam the window because he was in a bad mood!!!!
Atmosphere: 1
Food: 1
Service: 1
Arigel Núñez Espinal
Worst Dunkin, employees are tired of people, super bad customer service.
Atmosphere: 1
Food: 1
Service: 1
HESCO 14
Love the morning shift! They're super friendly, their service is great, and the majority of the time, they're fast with my orders!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts, Sandwich, Egg and Cheese
Maria T Navarro
After the renovation, customer service became even worse. Do something to motivate your employees. The staff is unhappy working there, and customers are dealing with aptitudes.
Atmosphere: 1
Food: 1
Michael Ramos
I didn’t get her name but I was delivering for DoorDash and note said to go inside the store to pick up order. When I got there I saw order ready on the side and ask if I could get it. Lady then said go outside so I hand you order. I was like I’m already here, she told me go outside and wait by the window that’s my policy. I said why make it complicated I’m already here. She then gave me attitude like I’m so low life individual that can’t be respected because I drive for DoorDash. I hope owner or manager reads this because we gig workers help your business make more sales it’s unnecessary to disrespect us specially we make your business more money. To the old Indian lady you do not belong to a customer service business with that attitude. Please give her training she could have said it nicely and I would have happily oblige but for her to tell me go outside and wait there because that’s my policy is totally mess up.
They already know me and my order, love this place.
I ordered coffee and they gave me less coffee for no ice but still charged me for it
Been there in the paSt 2 weeKs
5 times —order the $5 ICE coffee n egg sandwich—and in those 5 times asked for a croissant instead of a wrap—
n all 5 times THEY
HAD NO CROISSANTS???
THOUGHT this a little weird...
1 time ok But ...ALL 5 TIMES🙄?
MAKE MORE CROISSANTS.....
OTHER THAN THAT
THE PLACE IS OK,F00D IS OK, SERVICE IS.... O ? K...
Atmosphere: 3
Food: 4
Service: 3
Most of the staff at this Dunkin’ come off as rude and like they don’t want to be there. There’s no greeting, no thank you, and they act like serving you is an inconvenience. It makes the whole experience feel unwelcoming. The only person who actually seems to care is a Tall young Hispanic guy who works there — he’s polite, patient, and always professional. Honestly, he’s the reason I even consider going back. It’s a shame the rest of the team doesn’t show the same attitude. Good customer service should be the standard, not the exception.
Food: 4
Service: 2
Loved it
Atmosphere: 5
Food: 5
Service: 5
My matcha was late and I missed my bus and the match was not mixed properly and worst match in my life.
Atmosphere: 3
Food: 1
Service: 1
Night staff was not too informative. Morning staff was a delight. Thank you. I ordered donuts the night before and was asking some questions and all i got was i dont know. So thanks to the day staff when i picked up donuts in the morning and everything was pleasureable.
Atmosphere: 5
Food: 5
Service: 4
Was a very nice looking Dunkin kinda giving off more modern vibes compared to the traditional interiors for Dunkin’s. The employees were very fast with my orders and made things very easy.
Atmosphere: 5
Food: 4
Service: 5
They forgot every part of my order and I had to re order most and it was still wrong
Atmosphere: 3
Food: 3
Service: 1
Had a glazed donut, almost no glaze...
Restaurantji Recommends
Young Hispanic kid threw my drink towards me and slam the window because he was in a bad mood!!!!
Atmosphere: 1
Food: 1
Service: 1
Worst Dunkin, employees are tired of people, super bad customer service.
Atmosphere: 1
Food: 1
Service: 1
Love the morning shift! They're super friendly, their service is great, and the majority of the time, they're fast with my orders!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts, Sandwich, Egg and Cheese
After the renovation, customer service became even worse. Do something to motivate your employees. The staff is unhappy working there, and customers are dealing with aptitudes.
Atmosphere: 1
Food: 1
I didn’t get her name but I was delivering for DoorDash and note said to go inside the store to pick up order. When I got there I saw order ready on the side and ask if I could get it. Lady then said go outside so I hand you order. I was like I’m already here, she told me go outside and wait by the window that’s my policy. I said why make it complicated I’m already here. She then gave me attitude like I’m so low life individual that can’t be respected because I drive for DoorDash. I hope owner or manager reads this because we gig workers help your business make more sales it’s unnecessary to disrespect us specially we make your business more money. To the old Indian lady you do not belong to a customer service business with that attitude. Please give her training she could have said it nicely and I would have happily oblige but for her to tell me go outside and wait there because that’s my policy is totally mess up.
Atmosphere: 2
Food: 2
Service: 2
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