I went in for coffee with my dad. As I’m pulling up my rewards app and it’s taking a few extra seconds to load Mohammad (the worker) was very rude and had a nasty attitude. Mind you there was no other customer.
Sofia Gonzalez
This place has improved so much since the last time I've been here. I came here a year ago or so and my experience was just horrible, the employees were rude and slow, the bathroom was so dirty, I just held it in. I couldn't even eat or sit in the dining area because of the homeless people. I came to this Dunkin' again recently and it has completely changed for the better. The store was so clean; I was actually able to use the bathroom this time. The service quality has definitely improved, now when you go upstairs to eat there's no homeless people or foul stench anymore, AND they play music so you can sit up there all day and just relax. I think they're under new management or I don't know what they're doing but this Dunkin' has really turned over a new leaf, I hope they continue doing what they're doing because the store is just spectacular now!
Atmosphere: 5
Food: 5
Service: 5
Carolina Bermejo
I just went in and waited in line to order my food and when I was ordering the mini bagels the guy asked me if I wanted plain or everything however I wasn’t able to hear him the first time around because I’m hard of hearing but he just rudely with an attitude and yelling at me shouted it again never coming here again with that nasty attitude that manager has not even sorry for that
Service: 1
Ye Lin Tun
The staffs were sweet and the services, food are also very good.😍
Atmosphere: 5
Food: 5
Service: 5
Not Me
The worst DD/BR I’ve ever been to. First time I went, they served me ice cream that was 💯 melted, second time I went they didn’t have mint chocolate chip, and this most recent trip, the guy actively avoided me for 8 full min and then finally when I ordered he told me there was no ice cream… there was a full tub. I just walked out. Unbelievable.
Atmosphere: 1
Food: 1
Service: 1
Mariah Dominguez
I don’t know if they hate the early shifts or something which is understandably but just cause you hate your job doesn’t mean you take your sweet time getting orders ready when there’s a lot of people. 6am and some lady with glasses is too slow, doesn’t consider the fact that people have jobs too. Order ahead at 6am got my order at 6:25. Almost 30 minutes…… the manager there needs to tell her to move along because I’m sure on the application it says fast place facility. Thankfully the manager or whoever she is helped me as the girl with glasses walks off without finishing what she started.
Atmosphere: 1
Food: 3
Service: 1
Abdul aziz
I went for coffee. Coffee was so cold. I requested him to make fresh coffee. Because it was showing red light on the coffee pot. He said if don’t take this coffee. I can’t make a new one. He said don’t come to the store. He was so rude and unprofessional. I will let all of my friends not to go this store.
Atmosphere: 1
Food: 1
Service: 1
ABRAHAM
I've been here quite a few times at different times of the day.
I normally just purchase different coffees and a donut.
Every employee has been extremely friendly and courteous. The coffee and donuts are fresh and tasty.
The store is kept very clean.
I'll continue visiting.
Atmosphere: 4
Food: 5
Service: 5
LojanasoNY Macs
Its ok
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Iced Coffee
Michael Garzon
Get your coffee any where else but this location!!! There horrible, the staff messes up the coffee all the time, they never get the order correct and then when u ask them to fix it they give you horrible attitude. Not a service worth paying for. Go to anywhere else for your coffee or you will have same experience.
Every time I order a dunking wrap, it's never fully hot and done. It ends up cold every time. Don't come here if you want your food hot
Atmosphere: 1
Food: 1
Service: 1
D Jons
Nice seating area upstairs. Good place
N C
Expect to be Ignored by their employees. This gentleman was so rude I was asking him for an order, I'm he ignored me, I'm thinking he didn't hear me considering it 6am. I take a glimpse at their menu for a seasonal beverage and ask for a small he ignored me counting coins on one register but refusing to take my order on the other register. I ask who is on register? He ignores me and the cooks just stares as if too lazy to take or make an order. These type of employees should not be hired for customer service if they can't even take an order for the business to make some sales. Took my money elsewhere to a vendor outside. Don't waste your time here, you get better service from vendors or the cafe next door too. Shame
I went in for coffee with my dad. As I’m pulling up my rewards app and it’s taking a few extra seconds to load Mohammad (the worker) was very rude and had a nasty attitude. Mind you there was no other customer.
This place has improved so much since the last time I've been here. I came here a year ago or so and my experience was just horrible, the employees were rude and slow, the bathroom was so dirty, I just held it in. I couldn't even eat or sit in the dining area because of the homeless people. I came to this Dunkin' again recently and it has completely changed for the better. The store was so clean; I was actually able to use the bathroom this time. The service quality has definitely improved, now when you go upstairs to eat there's no homeless people or foul stench anymore, AND they play music so you can sit up there all day and just relax. I think they're under new management or I don't know what they're doing but this Dunkin' has really turned over a new leaf, I hope they continue doing what they're doing because the store is just spectacular now!
Atmosphere: 5
Food: 5
Service: 5
I just went in and waited in line to order my food and when I was ordering the mini bagels the guy asked me if I wanted plain or everything however I wasn’t able to hear him the first time around because I’m hard of hearing but he just rudely with an attitude and yelling at me shouted it again never coming here again with that nasty attitude that manager has not even sorry for that
Service: 1
The staffs were sweet and the services, food are also very good.😍
Atmosphere: 5
Food: 5
Service: 5
The worst DD/BR I’ve ever been to. First time I went, they served me ice cream that was 💯 melted, second time I went they didn’t have mint chocolate chip, and this most recent trip, the guy actively avoided me for 8 full min and then finally when I ordered he told me there was no ice cream… there was a full tub. I just walked out. Unbelievable.
Atmosphere: 1
Food: 1
Service: 1
I don’t know if they hate the early shifts or something which is understandably but just cause you hate your job doesn’t mean you take your sweet time getting orders ready when there’s a lot of people. 6am and some lady with glasses is too slow, doesn’t consider the fact that people have jobs too. Order ahead at 6am got my order at 6:25. Almost 30 minutes…… the manager there needs to tell her to move along because I’m sure on the application it says fast place facility. Thankfully the manager or whoever she is helped me as the girl with glasses walks off without finishing what she started.
Atmosphere: 1
Food: 3
Service: 1
I went for coffee. Coffee was so cold. I requested him to make fresh coffee. Because it was showing red light on the coffee pot. He said if don’t take this coffee. I can’t make a new one. He said don’t come to the store. He was so rude and unprofessional. I will let all of my friends not to go this store.
Atmosphere: 1
Food: 1
Service: 1
I've been here quite a few times at different times of the day.
I normally just purchase different coffees and a donut.
Every employee has been extremely friendly and courteous. The coffee and donuts are fresh and tasty.
The store is kept very clean.
I'll continue visiting.
Atmosphere: 4
Food: 5
Service: 5
Its ok
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Iced Coffee
Get your coffee any where else but this location!!! There horrible, the staff messes up the coffee all the time, they never get the order correct and then when u ask them to fix it they give you horrible attitude. Not a service worth paying for. Go to anywhere else for your coffee or you will have same experience.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
There is never frozen coffee ???
Only Hispanic lady rude
Every time I order a dunking wrap, it's never fully hot and done. It ends up cold every time. Don't come here if you want your food hot
Atmosphere: 1
Food: 1
Service: 1
Nice seating area upstairs. Good place
Expect to be Ignored by their employees. This gentleman was so rude I was asking him for an order, I'm he ignored me, I'm thinking he didn't hear me considering it 6am. I take a glimpse at their menu for a seasonal beverage and ask for a small he ignored me counting coins on one register but refusing to take my order on the other register. I ask who is on register? He ignores me and the cooks just stares as if too lazy to take or make an order. These type of employees should not be hired for customer service if they can't even take an order for the business to make some sales. Took my money elsewhere to a vendor outside. Don't waste your time here, you get better service from vendors or the cafe next door too. Shame
Atmosphere: 2
Food: 1
Service: 1
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