I just went in today and asked for a decaf coffee because I am breastfeeding. The guy told me they didn't have it and made up a lie about how they had to clean the machine. When I told him that I would wait for them to clean the machine, he told me it takes too much time. Never had an issue with getting decaf coffee at any other dunkin. The guy was just lazy and didn't want to make a pot.
孙帅
The waitress here has a bad attitude. She won't respond to you when you say hello. Very low quality
CRS NYC
This is a standalone Dunkin in a strip mall. It's on Parsons, near the intersection of Parsons Blvd/Willets Point Blvd/25th Avenue. It's mediocre. I would never travel to it, but if you're in area cause you're doing something else in the parking lot/strip mall, it's something. There's a competitor 4 blocks away, but for the people the know the Dunkin menu, it's an option I guess.
Atmosphere: 2
Food: 3
Service: 2
Kayla Li
I've ordered from this place several times, the same female staff always has consistently had a bad attitude. She never says a word during the ordering process and never smiles. I went to the pickup area to get my mobile order. She saw me from the kitchen, and when I told her I had a mobile order, she didn't say anything but stared at me unfriendly. The overall experience felt very unwelcoming.
Atmosphere: 2
Food: 4
Service: 2
Hannah Hong
I am at this location but only 1 employee working. 20 customers in the this dunkin donuts. I try to use restroom but restroom is lock. Employee have to open the restroom door. I have to wait for 10 mins to use restroom because employee is busy to make customer order and prepare food , cashier, open the the door for restroom. What a poor service. never want to go back this place. Very bad management.
Atmosphere: 1
Food: 1
Service: 1
Lucci
Got a bad coffee, way too sweet. Took one sip and noticed so I asked for an exchange. Was denied. Told me that it cost 7 dollars I have to pay. I already paid for the first one I didn't drink. Just disappointed at this Dunkin's service and drink quality.
Atmosphere: 2
Food: 2
Service: 1
L
Tasted new pistachio coffee. Love it. Very tasty. Nice quiet environment to sit down & sip my coffee on a cold windy day. Friendly staff. Clean restaurant in small shopping center.
Atmosphere: 5
Food: 5
Service: 5
Deysy Pal
Some of the staff are not friendly at all they want to charge you for everything even for sugar or for a cup. The place is dirty and the lady who was cleaning doesn’t care about the noise she moved the chairs like nobody is there making a lot of noise. The atmosphere is bad.
Vegetarian options: They need to change their gloves regularly
Atmosphere: 1
Food: 2
Service: 1
Xie Yu
Ask me why when I ordered hasbrowns. HASBROWNS and it took them 40 minutes for like 8 of them.. customer service is not that great either.
Atmosphere: 2
Food: 2
Service: 1
Steve Rogers
Always half cup never full cup, also service is not friendly
Can’t remember the last time I got a drink from here without needing a full refund. Legit they don’t know what they’re doing. No matter what you order, they will somehow find a way to give you something completely different.
Atmosphere: 2
Food: 1
Service: 1
Ethen Kang
didnt warm my food and were rude to me ^^ and when i asked again refused
I just went in today and asked for a decaf coffee because I am breastfeeding. The guy told me they didn't have it and made up a lie about how they had to clean the machine. When I told him that I would wait for them to clean the machine, he told me it takes too much time. Never had an issue with getting decaf coffee at any other dunkin. The guy was just lazy and didn't want to make a pot.
The waitress here has a bad attitude. She won't respond to you when you say hello. Very low quality
This is a standalone Dunkin in a strip mall. It's on Parsons, near the intersection of Parsons Blvd/Willets Point Blvd/25th Avenue. It's mediocre. I would never travel to it, but if you're in area cause you're doing something else in the parking lot/strip mall, it's something. There's a competitor 4 blocks away, but for the people the know the Dunkin menu, it's an option I guess.
Atmosphere: 2
Food: 3
Service: 2
I've ordered from this place several times, the same female staff always has consistently had a bad attitude. She never says a word during the ordering process and never smiles. I went to the pickup area to get my mobile order. She saw me from the kitchen, and when I told her I had a mobile order, she didn't say anything but stared at me unfriendly. The overall experience felt very unwelcoming.
Atmosphere: 2
Food: 4
Service: 2
I am at this location but only 1 employee working. 20 customers in the this dunkin donuts. I try to use restroom but restroom is lock. Employee have to open the restroom door. I have to wait for 10 mins to use restroom because employee is busy to make customer order and prepare food , cashier, open the the door for restroom. What a poor service. never want to go back this place. Very bad management.
Atmosphere: 1
Food: 1
Service: 1
Got a bad coffee, way too sweet. Took one sip and noticed so I asked for an exchange. Was denied. Told me that it cost 7 dollars I have to pay. I already paid for the first one I didn't drink. Just disappointed at this Dunkin's service and drink quality.
Atmosphere: 2
Food: 2
Service: 1
Tasted new pistachio coffee. Love it. Very tasty. Nice quiet environment to sit down & sip my coffee on a cold windy day. Friendly staff. Clean restaurant in small shopping center.
Atmosphere: 5
Food: 5
Service: 5
Some of the staff are not friendly at all they want to charge you for everything even for sugar or for a cup. The place is dirty and the lady who was cleaning doesn’t care about the noise she moved the chairs like nobody is there making a lot of noise. The atmosphere is bad.
Vegetarian options: They need to change their gloves regularly
Atmosphere: 1
Food: 2
Service: 1
Ask me why when I ordered hasbrowns. HASBROWNS and it took them 40 minutes for like 8 of them.. customer service is not that great either.
Atmosphere: 2
Food: 2
Service: 1
Always half cup never full cup, also service is not friendly
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Can’t remember the last time I got a drink from here without needing a full refund. Legit they don’t know what they’re doing. No matter what you order, they will somehow find a way to give you something completely different.
Atmosphere: 2
Food: 1
Service: 1
didnt warm my food and were rude to me ^^ and when i asked again refused
Atmosphere: 1
Food: 1
Service: 1
Uses the same gloves to grab food and receipt
Slow and bad.
Service: 1
Very bad service. Slow and rude.
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