Terrible customer service, especially on Sundays. I placed an order, and the lady who answered took it and told me she would call me. He never took my information and when I called back to see what was happening, he said they didn't have delivery. They lost a continuous customer who spent weekly.
carlos alba
I called to order two sandwiches at 9:52am (grilled chicken sandwich and ham and cheese sandwich). After waiting an hour and not receiving them, I called the restaurant to cancel the order, and the excuse was that the chicken has a processing process, lol. After that, and with more than an hour and a half of waiting, I received a call, and it was the delivery guy. I did not receive the food, and I think it is disrespectful to me and to the delivery guy that after so much time and after having canceled my order, they still decided to send it.
Service: 1
Joseph
I saw a spoon inside the soup, a lot of lack of hygiene
Andy Yeung
Ordered on Too Good To Go. Supposed value of $18. What I received was a single piece of fish, 4 pieces of plantain, and some rice. Was it worth the stated $18? I don't think it was even worth the $6 that I paid for it. Additionally, the lady that was serving me had 0 customer service skills. If you're using the app, give this place a pass and go with Joey's Pizza instead.
Atmosphere: 1
Food: 1
Service: 1
Raivis José Meléndez Vargas
El Pollo Raal is a good place to go to share family good food
David Diaz
I shared good food with my family at a fair price
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Pechuga de Pollo Empanizada, Chicharrón Con Yuca
oscar atencio
Super expensive and it's not a big deal, a plate of food with 3 contours for $25 with the drink seemed like an abuse to me
Atmosphere: 2
Food: 2
Service: 2
Haidee De Jesus
I ordered a Cuban sandwich and it was dry, the ham was thick and chewy, tasted old . I only liked my juice.
Atmosphere: 3
Food: 2
Service: 4
Maria mejia
My husband and I recently went to eat. The food is not that bad... But it was a little expensive... And the chicken and other foods are also a little salty... What we didn't like is that when paying the lady who is at the cash register, I don't know if she is the owner... In short... I paid with a card and we wanted to leave a tip for the girls because the girl treated us very well... But she said That we don't leave a tip on the receipt, I was taken aback and left... We didn't have cash at that time...
So please, people who pay with a card leave a tip in cash because it is not fair for the lady to say no... That's fine.
Atmosphere: 4
Food: 2
Service: 5
JAIME MALDONADO
Wheat first opened it was very good! The food was flavorful and cooked with love! I ordered from there alot! But after 2 or 3 years something went wrong and it went downhill from there! I think it got sold or they changed the chef/cook because its not the same! They got Complacent I think! And like with all good things Compalacentsy is a killer!!!!
White rice was hard! Consistently always hard. So disappointing
Food: 1
Ricardo Suárez
The girl who answers the phone is too Grocery, they don't make you want to eat there
Service: 1
Anastacia Rodriguez
The real chicken, a place to share with family and friends, good food, good service, the girls very attentive and helpful, always attentive to what is offered and a detail that I don't like I can complain, it will be my go-to place for Hispanic food. God bless you always ??????????
Atmosphere: 5
Food: 5
Service: 5
Nelson Hernandez
Very comfortable place, 100% Dominican food, delivery on time
Terrible customer service, especially on Sundays. I placed an order, and the lady who answered took it and told me she would call me. He never took my information and when I called back to see what was happening, he said they didn't have delivery. They lost a continuous customer who spent weekly.
I called to order two sandwiches at 9:52am (grilled chicken sandwich and ham and cheese sandwich). After waiting an hour and not receiving them, I called the restaurant to cancel the order, and the excuse was that the chicken has a processing process, lol. After that, and with more than an hour and a half of waiting, I received a call, and it was the delivery guy. I did not receive the food, and I think it is disrespectful to me and to the delivery guy that after so much time and after having canceled my order, they still decided to send it.
Service: 1
I saw a spoon inside the soup, a lot of lack of hygiene
Ordered on Too Good To Go. Supposed value of $18. What I received was a single piece of fish, 4 pieces of plantain, and some rice. Was it worth the stated $18? I don't think it was even worth the $6 that I paid for it. Additionally, the lady that was serving me had 0 customer service skills. If you're using the app, give this place a pass and go with Joey's Pizza instead.
Atmosphere: 1
Food: 1
Service: 1
El Pollo Raal is a good place to go to share family good food
I shared good food with my family at a fair price
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Pechuga de Pollo Empanizada, Chicharrón Con Yuca
Super expensive and it's not a big deal, a plate of food with 3 contours for $25 with the drink seemed like an abuse to me
Atmosphere: 2
Food: 2
Service: 2
I ordered a Cuban sandwich and it was dry, the ham was thick and chewy, tasted old . I only liked my juice.
Atmosphere: 3
Food: 2
Service: 4
My husband and I recently went to eat.
The food is not that bad... But it was a little expensive... And the chicken and other foods are also a little salty...
What we didn't like is that when paying the lady who is at the cash register, I don't know if she is the owner... In short... I paid with a card and we wanted to leave a tip for the girls because the girl treated us very well... But she said That we don't leave a tip on the receipt, I was taken aback and left... We didn't have cash at that time...
So please, people who pay with a card leave a tip in cash because it is not fair for the lady to say no... That's fine.
Atmosphere: 4
Food: 2
Service: 5
Wheat first opened it was very good! The food was flavorful and cooked with love! I ordered from there alot! But after 2 or 3 years something went wrong and it went downhill from there! I think it got sold or they changed the chef/cook because its not the same! They got Complacent I think! And like with all good things Compalacentsy is a killer!!!!
Atmosphere: 2
Food: 2
Service: 2
Restaurantji Recommends
Bianca was amazing ? ?
White rice was hard! Consistently always hard. So disappointing
Food: 1
The girl who answers the phone is too Grocery, they don't make you want to eat there
Service: 1
The real chicken, a place to share with family and friends, good food, good service, the girls very attentive and helpful, always attentive to what is offered and a detail that I don't like
I can complain, it will be my go-to place for Hispanic food. God bless you always ??????????
Atmosphere: 5
Food: 5
Service: 5
Very comfortable place, 100% Dominican food, delivery on time
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicharrón Con Yuca
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