Food was amazing and JaiHao was excellent and anticipated and took cars of all of our needs
Atmosphere: 5
Food: 5
Service: 5
Margarita Labkovich
Jianhao was an amazing server!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hot Pot
Roger Tu
Leo, our server, was very attentive and even took a picture of our table for us with his polaroid camera and framed it.Dietary restrictions: have a chart explaining allergens in sauces
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sauce, Soup Base, Sauce Station, Hot Pot
Josephine Leung
We love Leo???
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Tomato Soup Base, Fatty Beef, Hot Pot
Tim Leung
They think of everything! Including wipes for my glasses and my cell phone! Unbelievably attentive.Kid-friendliness: Free chicken nugget and bun appetizer.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hot Pot
Joohee Suh
Thank you Andrew!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Soup Base, Sauce Station, Hot Pot
Esha Shrestha
Loved the service by Leo. He was very attentive and helped us through the process. Amazing overall
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hot Pot
Maria Chen
Jiahao is extremely friendly and a really good server. ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Tomato Soup Base, Soft Serve Ice Cream, Soup, Hot Pot
Kevin Lin (Sheng)
Andrew was super friendly and attentive, I am super satisfied with his service!! I will definitely come back!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Soup, Hot Pot
ERF M
Leo is so good, so nice. We had a fantastic night in there.
this is my first time eat hotpot my service Leo he was very detail and nice very quickly satisfy in need .
Atmosphere: 5
Food: 5
Service: 5
Sonya Khan
Food was excellent and the service always impeccable thanks to our waitress, Amy!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hot Pot
Carissa Wong
Great service! Thank you Irene!!
Michelle Susanto
Great food, love going here! Irene is a nice server.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Dancing Noodles, Hot Pot
Anna Luo
Haidilao Hotpot is an absolute gem when it comes to authentic Chinese cuisine, and my recent dining experience there was nothing short of exceptional. From the moment I stepped into the restaurant, I was greeted with warm smiles and impeccable service. And let me tell you, the service provided by Hailin was truly outstanding.Hailin went above and beyond to ensure that my friends and I had a delightful evening. He was attentive, knowledgeable, and genuinely passionate about his work. He patiently explained the various hotpot options available and guided us through the entire dining experience. He made excellent recommendations based on our preferences and even customized the spice level of our broth to suit our taste buds.What impressed me the most about Hailin was his attention to detail. He constantly checked on us, refilled our drinks without us having to ask, and promptly replaced any utensils or condiments that were running low. He effortlessly anticipated our needs and made us feel like VIP guests throughout the entire meal.Of course, the food itself was fantastic. The hotpot ingredients were fresh and of the highest quality. The broth was rich and flavorful, and the variety of dipping sauces provided an explosion of tastes. But it was Hailin's exceptional service that truly elevated the entire dining experience.I left Haidilao Hotpot with a full belly, a satisfied palate, and a profound appreciation for the incredible service provided by Hailin. I highly recommend this restaurant to anyone craving an authentic and memorable hotpot experience. Trust me, you won't be disappointed.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Dancing Noodles, Soup Base, Hot Pot
Food was amazing and JaiHao was excellent and anticipated and took cars of all of our needs
Atmosphere: 5
Food: 5
Service: 5
Jianhao was an amazing server!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hot Pot
Leo, our server, was very attentive and even took a picture of our table for us with his polaroid camera and framed it.Dietary restrictions: have a chart explaining allergens in sauces
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sauce, Soup Base, Sauce Station, Hot Pot
We love Leo???
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Tomato Soup Base, Fatty Beef, Hot Pot
They think of everything! Including wipes for my glasses and my cell phone! Unbelievably attentive.Kid-friendliness: Free chicken nugget and bun appetizer.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hot Pot
Thank you Andrew!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Soup Base, Sauce Station, Hot Pot
Loved the service by Leo. He was very attentive and helped us through the process. Amazing overall
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hot Pot
Jiahao is extremely friendly and a really good server. ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Tomato Soup Base, Soft Serve Ice Cream, Soup, Hot Pot
Andrew was super friendly and attentive, I am super satisfied with his service!! I will definitely come back!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Soup, Hot Pot
Leo is so good, so nice. We had a fantastic night in there.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
this is my first time eat hotpot my service Leo he was very detail and nice very quickly satisfy in need .
Atmosphere: 5
Food: 5
Service: 5
Food was excellent and the service always impeccable thanks to our waitress, Amy!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hot Pot
Great service! Thank you Irene!!
Great food, love going here! Irene is a nice server.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Dancing Noodles, Hot Pot
Haidilao Hotpot is an absolute gem when it comes to authentic Chinese cuisine, and my recent dining experience there was nothing short of exceptional. From the moment I stepped into the restaurant, I was greeted with warm smiles and impeccable service. And let me tell you, the service provided by Hailin was truly outstanding.Hailin went above and beyond to ensure that my friends and I had a delightful evening. He was attentive, knowledgeable, and genuinely passionate about his work. He patiently explained the various hotpot options available and guided us through the entire dining experience. He made excellent recommendations based on our preferences and even customized the spice level of our broth to suit our taste buds.What impressed me the most about Hailin was his attention to detail. He constantly checked on us, refilled our drinks without us having to ask, and promptly replaced any utensils or condiments that were running low. He effortlessly anticipated our needs and made us feel like VIP guests throughout the entire meal.Of course, the food itself was fantastic. The hotpot ingredients were fresh and of the highest quality. The broth was rich and flavorful, and the variety of dipping sauces provided an explosion of tastes. But it was Hailin's exceptional service that truly elevated the entire dining experience.I left Haidilao Hotpot with a full belly, a satisfied palate, and a profound appreciation for the incredible service provided by Hailin. I highly recommend this restaurant to anyone craving an authentic and memorable hotpot experience. Trust me, you won't be disappointed.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Dancing Noodles, Soup Base, Hot Pot