Dirty place and their attitude dirty too. Theres other place that way better then this, Food and services.
Shovon prince
They STEAL food. Weighted 12 eggs gave back 3! 14 shrimps and gave.back 9!
Aung Min Khant Thu
I’ve been to this place multiple times because their mala is actually very good. My problem isn’t with the food itself but every time I go there they treat you like you are there to eat for free. Their attitude is horrendous and the lady in the fronts are always in a bad mood. They also rush you like they have no tomorrow which could be very pressuring for some people who are indecisive. One of my worst experiences with this store is them taking out food items and giving you less. If you don’t pay attention to what you put into your mala the chance is that they have taken one out and you don’t even know it. They took out my fish which I thought was a crime because the fish is actually the best part of eating the mala. They have no shame what so ever but I didn’t just accept the scam so I went back and got myself some fish. So just be aware and memorize what you got in there so when they decide to take your food out you can confront them and make them give you for what you pay. But I definitely recommend for everyone to try the food because it’s life changing but just be aware.
Atmosphere: 1
Food: 5
Service: 1
Jessica Peng
super yummy dry hotpot, some of the best I’ve had in the us! very fragrant and ingredients and spicy level are customizable. would def come back😻
Atmosphere: 5
Food: 5
Service: 5
Ganesh Shrestha
Good 👍
Atmosphere: 5
Food: 5
Service: 5
Phil Jones
If u order using apps the portion became smaller and smaller almost feel like i got scammed after many times. If u dine in , u would see terrible service. Would never suggest this one
Atmosphere: 2
Food: 1
Service: 1
Kyaw Thuzar Tun
We used to order many times from the place. Initially the quality was great, everything prepared as requested. Lately, it’s been a couple times that we requested super spicy and it’s not spicy at all, and the paste was so little that all you could see is watery little paste. When you dispute, it was said properly prepared, by how? It happened not only one time. This is so disappointing.
Atmosphere: 4
Food: 2
Service: 1
Tsering Dolma
Untill today, it used to be my fav spot to eat.I commute hour just to get this food. I was waiting in the line and saw chef spitting in the kitchen Ground plus got nails when i took a bite of broccoli andddddd i threw everything. Yuck now i was disgusted 🤮 n top of that the girls who r serving dont even know how to talk to people. Very very rude as if they r giving us free food. So disappointed 😔
Atmosphere: 1
Food: 1
Service: 1
Tristen Huang
We’ve been here twice now and had a pretty good experience both times. The spiciness options definitely run on the intense side, so even mild is a little spicy. I do like that if you spend over $25, you get two free portions of rice. It’s a nice thing to split with another person, and you can add more variety. I really love the fish fillets (they seem to deep fry it first), but I was pretty pleased with the way every ingredient was cooked. This time we got extra spicy, and unfortunately I felt like it came out way too salty. When we got mild last time it was very well flavoured, but the extra spicy was just drowning in sauce and salt. We wanted the spice without all that extra sodium. The spiciness level, however, was great.
It is unfortunate that so many have had terrible experiences at this place. We personally did not notice decreases in the amount of ingredients picked nor a dirty kitchen environment, nor were the staff rude to us in our two times here. This place is popular in the food court (you see tables everywhere with the restaurant’s signature big bowl), and the store is often very busy (probably why service is curt).
Atmosphere: 3
Food: 4
Service: 4
andrea
Watch out… the cashier claimed she had erroneously returned money to my card instead of charge me for the meal… and the proceeded to charge me double the amount. There was no service down there so I couldn’t check my account. Once I was out I see they never “returned” they simply scammed me and charged me double the price!! Lucky I took all the receipts and will be submitting a claim through my bank! Watch out!!
horrible. The person serving us was upset me and my daughter only wanted a little bit of beef and when I asked my daughter what she wanted, she tried to order in Chinese because she’s a learning child. Keep in mind she’s NINE. Then, she slammed our bowl down in annoyance and rolled her eyes after we finished ordering and I heard her talking bad about my daughter in Chinese to two other workers and they were laughing at her. So I asked them what was up with their attitude and why she was so rude. All she did was roll her eyes and walk away. This is genuinely the worst service I have ever had. The person talking bad about my daughter had square glasses. They were black on the outside and pink on the inside she looked like she was maybe in her early 30’s. I just honestly think that this was horrible service.
Atmosphere: 1
Food: 1
Service: 1
molly
I've been there several times. The food is delicious, but there is a problem of lack of weight. I'm very disappointed.
Atmosphere: 3
Food: 3
Service: 3
Julie Reed
I always go there and eat that food almost every week but today When I was waiting for my food meantime kitchen chef cleaning soap with full speed water spill inside the foods and they don't even cover the food, all soap water get inside all meats and I told them dirty water with soap into food. They don't care- I posted video on Yelp
Atmosphere: 1
Food: 3
Service: 1
Incredible Me
The food. The taste is just wow ... the place ..its too crowded .. the food is tasty and affordable..
Atmosphere: 1
Food: 5
Service: 2
Sharon K
Despite the not good service (they were busy), I really enjoyed the food. I hope they put frogs in the menu items for uber eats. My comfort food
Dirty place and their attitude dirty too. Theres other place that way better then this, Food and services.
They STEAL food. Weighted 12 eggs gave back 3! 14 shrimps and gave.back 9!
I’ve been to this place multiple times because their mala is actually very good. My problem isn’t with the food itself but every time I go there they treat you like you are there to eat for free. Their attitude is horrendous and the lady in the fronts are always in a bad mood. They also rush you like they have no tomorrow which could be very pressuring for some people who are indecisive. One of my worst experiences with this store is them taking out food items and giving you less. If you don’t pay attention to what you put into your mala the chance is that they have taken one out and you don’t even know it. They took out my fish which I thought was a crime because the fish is actually the best part of eating the mala. They have no shame what so ever but I didn’t just accept the scam so I went back and got myself some fish. So just be aware and memorize what you got in there so when they decide to take your food out you can confront them and make them give you for what you pay. But I definitely recommend for everyone to try the food because it’s life changing but just be aware.
Atmosphere: 1
Food: 5
Service: 1
super yummy dry hotpot, some of the best I’ve had in the us! very fragrant and ingredients and spicy level are customizable. would def come back😻
Atmosphere: 5
Food: 5
Service: 5
Good 👍
Atmosphere: 5
Food: 5
Service: 5
If u order using apps the portion became smaller and smaller almost feel like i got scammed after many times. If u dine in , u would see terrible service. Would never suggest this one
Atmosphere: 2
Food: 1
Service: 1
We used to order many times from the place. Initially the quality was great, everything prepared as requested. Lately, it’s been a couple times that we requested super spicy and it’s not spicy at all, and the paste was so little that all you could see is watery little paste. When you dispute, it was said properly prepared, by how? It happened not only one time. This is so disappointing.
Atmosphere: 4
Food: 2
Service: 1
Untill today, it used to be my fav spot to eat.I commute hour just to get this food. I was waiting in the line and saw chef spitting in the kitchen Ground plus got nails when i took a bite of broccoli andddddd i threw everything. Yuck now i was disgusted 🤮 n top of that the girls who r serving dont even know how to talk to people. Very very rude as if they r giving us free food. So disappointed 😔
Atmosphere: 1
Food: 1
Service: 1
We’ve been here twice now and had a pretty good experience both times. The spiciness options definitely run on the intense side, so even mild is a little spicy. I do like that if you spend over $25, you get two free portions of rice. It’s a nice thing to split with another person, and you can add more variety. I really love the fish fillets (they seem to deep fry it first), but I was pretty pleased with the way every ingredient was cooked. This time we got extra spicy, and unfortunately I felt like it came out way too salty. When we got mild last time it was very well flavoured, but the extra spicy was just drowning in sauce and salt. We wanted the spice without all that extra sodium. The spiciness level, however, was great.
It is unfortunate that so many have had terrible experiences at this place. We personally did not notice decreases in the amount of ingredients picked nor a dirty kitchen environment, nor were the staff rude to us in our two times here. This place is popular in the food court (you see tables everywhere with the restaurant’s signature big bowl), and the store is often very busy (probably why service is curt).
Atmosphere: 3
Food: 4
Service: 4
Watch out… the cashier claimed she had erroneously returned money to my card instead of charge me for the meal… and the proceeded to charge me double the amount. There was no service down there so I couldn’t check my account. Once I was out I see they never “returned” they simply scammed me and charged me double the price!! Lucky I took all the receipts and will be submitting a claim through my bank! Watch out!!
Atmosphere: 3
Food: 4
Service: 1
Restaurantji Recommends
horrible. The person serving us was upset me and my daughter only wanted a little bit of beef and when I asked my daughter what she wanted, she tried to order in Chinese because she’s a learning child. Keep in mind she’s NINE. Then, she slammed our bowl down in annoyance and rolled her eyes after we finished ordering and I heard her talking bad about my daughter in Chinese to two other workers and they were laughing at her. So I asked them what was up with their attitude and why she was so rude. All she did was roll her eyes and walk away. This is genuinely the worst service I have ever had. The person talking bad about my daughter had square glasses. They were black on the outside and pink on the inside she looked like she was maybe in her early 30’s. I just honestly think that this was horrible service.
Atmosphere: 1
Food: 1
Service: 1
I've been there several times. The food is delicious, but there is a problem of lack of weight. I'm very disappointed.
Atmosphere: 3
Food: 3
Service: 3
I always go there and eat that food almost every week but today When I was waiting for my food meantime kitchen chef cleaning soap with full speed water spill inside the foods and they don't even cover the food, all soap water get inside all meats and I told them dirty water with soap into food. They don't care- I posted video on Yelp
Atmosphere: 1
Food: 3
Service: 1
The food. The taste is just wow ... the place ..its too crowded .. the food is tasty and affordable..
Atmosphere: 1
Food: 5
Service: 2
Despite the not good service (they were busy), I really enjoyed the food. I hope they put frogs in the menu items for uber eats. My comfort food
Atmosphere: 3
Food: 5
Service: 3
Recommended dishes: Malaxiangguo
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