Mr Pollo #1

42-20 Bell Blvd, Bayside
(718) 229-3064

Recent Reviews

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JCB

Nice place, with good service. Food is top notch, and authentic at a very good price.

Atmosphere: 4

Food: 5

Service: 5

Arline Parrinelli

Dried out old chicken, save your money.

Atmosphere: 2

Food: 2

Service: 5

D. R.

This restaurant is, without a doubt, the worst in the area. The service is terrible, with highly unprofessional staff. While Colombian food is usually delicious, the preparation here is so poor that it gives the cuisine a bad name. I absolutely do not recommend this place.

Atmosphere: 2

Food: 1

Service: 1

yolanda arroyo

Love it there

Atmosphere: 5

Food: 5

Service: 5

Nicolas Santiago Freyle Cruz

Food is OK. But the tips are just a scam in this place. They'll charge the 18% on your receipt and you gotta pay even if you dont wanted to tip. I mean, is an obligation haha. Thank God I recognize this place this morning when they opened. I left, I ain't paying 18% more for no reason.

Atmosphere: 2

Food: 4

Service: 2

Amanda Acevedo

I went last Monday for the first time , it was great! I had a really nice waiter that took great care of myself, my daughter and my mother. Check was 120 ( no gratuity included) i paid with cash and tipped him very well because I’m a server as well in the industry for 20+ years , well I went again this Monday ( yesterday ) just myself and my best friend. The check was 42 dollars plus a service charge of 18% !!!! I felt ABSOLUTELY INSULTED that the waitress added a tip to my 42 dollar check ( a party of 2 )!!!!! That was 100% discrimination and 100% illegal!!!!And also adding gratuity to any tables check a manager has to OK that or owner, especially for a smaller party!!!! In restaurants, you are allowed to add gratuity to parties of six or more But it also has to be posted on the menu!! The fact that she added a 7 dollar tip FOR HER on my check ( especially when I was going to tip her 20 dollars ) because like i said IM A WAITRESS MYSELF !!!!!! I am ABSOLUTELY DISGUSTED, INSULTED AND NEVER GOING BACK THERE!!!! As I was handing her the check with 50 dollars in it ( the check was 49.48 with the grat included), I told her that I was there exactly a week ago with a higher check three people, and the gratuity was not included, and I also told her how I felt insulted that she added a gratuity to my check and I let her know it is not legal to do that in a restaurant and she replied she’s very sorry THEN STARTED SPEAKING SPANISH FAST LIKE SHE DOESNT KNOW HOW TO SPEAK ENGLISH !! Luckily my best friend speaks Spanish and he translated that she said a party of three yes, they can put gratuity on the check but not a party at two and I said I’m a party of two ( she also put party of one on the check) and last time there was no gratuity for a party of 3!!! I said so why did you put gratuity on it? She didn’t know what to say, but then she said that the owner that took care of me last week , that he was my server ?? I told her I’m never coming back and that she lost money by doing that because I would’ve tipped her half the check. So this establishment discriminates And add a gratuity to your check if they think you are not going to tip them!!!

Atmosphere: 1

Food: 1

Service: 1

Stephanie

The food is always 10/10! And so is the ambiance, don’t care much about the service, everything else makes up for it.

Atmosphere: 5

Food: 5

Service: 3

Ruth F

Food is ok but my problem is they continue to charge a credit card surcharge on debit cards and then act like they don't know you can't charge a surcharge on debit cards. Slick behavior and I won't order from them anymore.

Atmosphere: 2

Food: 4

Fabiola Benitez

Amazing food definitely recommend it the service and the owner is very nice

Atmosphere: 5

Food: 5

Service: 5

Nicole “Nick” Agostini

Food was dry and old. People are lazy here and spent more time watching tv than cooking and cleaning. Ordered lunch it was terrible

Atmosphere: 1

Food: 1

Service: 1

anna cabrera

Great customer service and the food is amazing!

Atmosphere: 5

Food: 5

Service: 5

alvin Flores

Very good local Spanish spot

Antony Clarke

Very bad customer service online it says they close at 10 pm. Walk in at 9pm on a Friday night and yelled at there closed even though door is wide open. If your closed lock the door and put a sign on the door. Don't yell at potential customers.

Atmosphere: 1

Service: 1

Crystal Azus

best service ever we love the food geraldyn and nathalie great service should come and get empanadas and the steak its perfect

Atmosphere: 5

Food: 5

Service: 5

Yuliana Gallardo

Nataly was are server for the night, very friendly and kind. Love the food 10/10.

Atmosphere: 5

Food: 4

Service: 5

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