I went last Monday for the first time , it was great! I had a really nice waiter that took great care of myself, my daughter and my mother. Check was 120 ( no gratuity included) i paid with cash and tipped him very well because I’m a server as well in the industry for 20+ years , well I went again this Monday ( yesterday ) just myself and my best friend. The check was 42 dollars plus a service charge of 18% !!!! I felt ABSOLUTELY INSULTED that the waitress added a tip to my 42 dollar check ( a party of 2 )!!!!! That was 100% discrimination and 100% illegal!!!!And also adding gratuity to any tables check a manager has to OK that or owner, especially for a smaller party!!!! In restaurants, you are allowed to add gratuity to parties of six or more But it also has to be posted on the menu!! The fact that she added a 7 dollar tip FOR HER on my check ( especially when I was going to tip her 20 dollars ) because like i said IM A WAITRESS MYSELF !!!!!! I am ABSOLUTELY DISGUSTED, INSULTED AND NEVER GOING BACK THERE!!!! As I was handing her the check with 50 dollars in it ( the check was 49.48 with the grat included), I told her that I was there exactly a week ago with a higher check three people, and the gratuity was not included, and I also told her how I felt insulted that she added a gratuity to my check and I let her know it is not legal to do that in a restaurant and she replied she’s very sorry THEN STARTED SPEAKING SPANISH FAST LIKE SHE DOESNT KNOW HOW TO SPEAK ENGLISH !! Luckily my best friend speaks Spanish and he translated that she said a party of three yes, they can put gratuity on the check but not a party at two and I said I’m a party of two ( she also put party of one on the check) and last time there was no gratuity for a party of 3!!! I said so why did you put gratuity on it? She didn’t know what to say, but then she said that the owner that took care of me last week , that he was my server ?? I told her I’m never coming back and that she lost money by doing that because I would’ve tipped her half the check. So this establishment discriminates And add a gratuity to your check if they think you are not going to tip them!!!
Atmosphere: 1
Food: 1
Service: 1
Stephanie
The food is always 10/10! And so is the ambiance, don’t care much about the service, everything else makes up for it.
Atmosphere: 5
Food: 5
Service: 3
Ruth F
Food is ok but my problem is they continue to charge a credit card surcharge on debit cards and then act like they don't know you can't charge a surcharge on debit cards. Slick behavior and I won't order from them anymore.
Atmosphere: 2
Food: 4
Fabiola Benitez
Amazing food definitely recommend it the service and the owner is very nice
Atmosphere: 5
Food: 5
Service: 5
Nicole “Nick” Agostini
Food was dry and old. People are lazy here and spent more time watching tv than cooking and cleaning. Ordered lunch it was terrible
Atmosphere: 1
Food: 1
Service: 1
anna cabrera
Great customer service and the food is amazing!
Atmosphere: 5
Food: 5
Service: 5
alvin Flores
Very good local Spanish spot
Antony Clarke
Very bad customer service online it says they close at 10 pm. Walk in at 9pm on a Friday night and yelled at there closed even though door is wide open. If your closed lock the door and put a sign on the door. Don't yell at potential customers.
Atmosphere: 1
Service: 1
Crystal Azus
best service ever we love the food geraldyn and nathalie great service should come and get empanadas and the steak its perfect
Atmosphere: 5
Food: 5
Service: 5
Yuliana Gallardo
Nataly was are server for the night, very friendly and kind. Love the food 10/10.
I went last Monday for the first time , it was great! I had a really nice waiter that took great care of myself, my daughter and my mother. Check was 120 ( no gratuity included) i paid with cash and tipped him very well because I’m a server as well in the industry for 20+ years , well I went again this Monday ( yesterday ) just myself and my best friend. The check was 42 dollars plus a service charge of 18% !!!! I felt ABSOLUTELY INSULTED that the waitress added a tip to my 42 dollar check ( a party of 2 )!!!!! That was 100% discrimination and 100% illegal!!!!And also adding gratuity to any tables check a manager has to OK that or owner, especially for a smaller party!!!! In restaurants, you are allowed to add gratuity to parties of six or more But it also has to be posted on the menu!! The fact that she added a 7 dollar tip FOR HER on my check ( especially when I was going to tip her 20 dollars ) because like i said IM A WAITRESS MYSELF !!!!!! I am ABSOLUTELY DISGUSTED, INSULTED AND NEVER GOING BACK THERE!!!! As I was handing her the check with 50 dollars in it ( the check was 49.48 with the grat included), I told her that I was there exactly a week ago with a higher check three people, and the gratuity was not included, and I also told her how I felt insulted that she added a gratuity to my check and I let her know it is not legal to do that in a restaurant and she replied she’s very sorry THEN STARTED SPEAKING SPANISH FAST LIKE SHE DOESNT KNOW HOW TO SPEAK ENGLISH !! Luckily my best friend speaks Spanish and he translated that she said a party of three yes, they can put gratuity on the check but not a party at two and I said I’m a party of two ( she also put party of one on the check) and last time there was no gratuity for a party of 3!!! I said so why did you put gratuity on it? She didn’t know what to say, but then she said that the owner that took care of me last week , that he was my server ?? I told her I’m never coming back and that she lost money by doing that because I would’ve tipped her half the check. So this establishment discriminates And add a gratuity to your check if they think you are not going to tip them!!!
Atmosphere: 1
Food: 1
Service: 1
The food is always 10/10! And so is the ambiance, don’t care much about the service, everything else makes up for it.
Atmosphere: 5
Food: 5
Service: 3
Food is ok but my problem is they continue to charge a credit card surcharge on debit cards and then act like they don't know you can't charge a surcharge on debit cards. Slick behavior and I won't order from them anymore.
Atmosphere: 2
Food: 4
Amazing food definitely recommend it the service and the owner is very nice
Atmosphere: 5
Food: 5
Service: 5
Food was dry and old. People are lazy here and spent more time watching tv than cooking and cleaning. Ordered lunch it was terrible
Atmosphere: 1
Food: 1
Service: 1
Great customer service and the food is amazing!
Atmosphere: 5
Food: 5
Service: 5
Very good local Spanish spot
Very bad customer service online it says they close at 10 pm. Walk in at 9pm on a Friday night and yelled at there closed even though door is wide open. If your closed lock the door and put a sign on the door. Don't yell at potential customers.
Atmosphere: 1
Service: 1
best service ever we love the food geraldyn and nathalie great service should come and get empanadas and the steak its perfect
Atmosphere: 5
Food: 5
Service: 5
Nataly was are server for the night, very friendly and kind. Love the food 10/10.
Atmosphere: 5
Food: 4
Service: 5
Restaurantji Recommends
The empanadas are great! The service is great ! And the restaurant decor is amazing!
Atmosphere: 5
Food: 5
Service: 5
Very good Food Nataly Very nice come here definitely
Nice place
Atmosphere: 5
Food: 5
Service: 5
Great food and extremely friendly staff ! Highly recommended
Atmosphere: 5
Food: 5
Service: 5
The food was delicious, and the service TOP!
Atmosphere: 5
Food: 5
Service: 5
Loading...