Their peach oolong tea is my favorite! ! ! It is especially delicious with pearls! My favorite drink!!
Atmosphere: 5
Food: 5
Service: 5
sealeevee
Maybe it's just this location, but the drinks weren't that good?
Food: 4
Service: 3
Emilia K
The boba tea itself is okay, but it is obvious the chain COMPLETELY neglects this location. The shop itself is nice, but it is very oddly dark which makes it a bit unwelcoming. I drove two hours for the Jujutsu kaisen collaboration, which they do NOT have (no fault of the staff here, but rather their brand instagram who advertises it heavily but fails to say its not available at every location. Coincidentally, this is their only shop on the east coast ?) The staff is unwelcoming, there are other comments of them being rude, but I think this is more due to again the chain neglecting this particular store, leading to the workers not caring much. There was only ONE person working and I went at a time that is usually busy.Inside you order through a kiosk, which is nice if you're an introvert! But it makes it hard to approach the counter if you have questions.Overall I'd go somewhere else, the boba is okay but there are better tasting and more cost effective places- though they do offer oat milk on (some of?) their teas for free!((Their brand instagram will completely ignore any questions about this store btw, so don't expect much))
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Ube Brown Sugar Crème Brûlée
kevin zhang
RUDE RUDE HORRIBLE CUSTOMER SERVICE. Not sure who the owner is or who the boss is but he definitely needs to change the staffs ESPECIALLY THE MALE ASIAN WORKER. He wore a fake designer sneaker and was sitting at the front chair with his laptop open watching a youtube video on MAX volume. My friends were all annoyed and we couldn't hear each other. Most the cashier people were rude and had no greetings or thank you's and don't even care if you're there. Horrible workers. Drinks were okay only when they had the taro balls. Multiple negative reviews on the staff and workers but no one is taking any actions really diminishing the business and reputation. Guess the boss doesn't care about losing money while paying the rent.
Atmosphere: 1
Food: 1
Service: 1
kalaska jo
I LOVE GOJO RAAAAAH
Wang Susan
The first time I drank brown sugar milk tea, I was shocked. Take two sips and throw it away. . .
Atmosphere: 3
Food: 1
Service: 1
Hon-Tung Tsang
Not my first time to get bubble tea here. However, the gentleman who was working there was so rude to me this time. Giving me a bad attitude. Not even saying thank you to your customer.
Service: 1
Fanny Zheng
Really great interior design! Had a modern design and super cute cafe styleBubble tea was mid. Doesn’t really have a specialty drink and tasted too artificial and fruity despite the lack of fruit which in my opinion isn’t a healthy sign. Yes, bubble tea are generally not healthy, but for this price, there’s too much additives and artificial sweeteners for it to be cost worthy. I think there are definitely other bubble tea chains that would have use real fruit for the same price.Two staff were talking in the back of the kitchen while one staff was working and making bubble tea. No one was at the cashier or had the intention to take my order. All the staff were immature and not ready for the service industry.
Atmosphere: 5
Food: 2
Service: 1
Tiffany Chiang
The store says the business hour is 11am to 10pm daily. Walked in at 9:30pm and the guy working at the store said it was closed. When I confronted him about the business hour, he said " WE CLOSE NOW!" in a very rude tone. If they don't want my business, I won't give them any no more.
Service: 1
Prabjot Hunjan
Absolutely amazing. this is my favorite boba tea shop ever, and my son really enjoys the jujutsu kaisen colab they recently had.
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Strawberry, Creme Brule Brown Sugar, Original Purple Rice Yogurt, Passionfruit, Lulu Fresh Fruit, Alley Trio Milk Tea, Tea Jelly, Fruit Series, Snow Strawberry Lulu, Orange Lulu, Brulee Milk, Coconut, Passionfruit Green Tea L, Grape Slush Fixed Ice, Jelly, Snow Velvet Mango Smoothies Fixed Ice, Sugar Series, Lychee Green Tea, Lychee Yogurt, Ube Brown Sugar Crème Brûlée
Overall not recommended. Boba is too soft. Milk tea has less tea flavor.
Atmosphere: 3
Food: 1
Service: 3
William C
Does the Alley really not do large orders? I walked in with my fiance to try to place a 200+ drink order several weeks out only for them to tell us they don’t do large orders. Either way, i appreciate the directness
Tinkerbell T
The drink was good but not amazing. The people that work there have terrible attitudes and you can tell they hate working there. They can't do less ice or customize your drink in anyway. I think it's too expensive for something that's not worth it.
Service: 1
Recommended dishes: Ube Brown Sugar Crème Brûlée
Natalie Black
I ordered on hungry panda after seeing all the great reviews. The ube brown sugar was stupendous! I remember sipping and observing the cup in satisfaction. I love taro so it was great to have a cup of refreshing milk tea. Their bubbles are amazing as well!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Creme Brule Brown Sugar
Guest
Haven’t been here in a while, usually the drinks are pretty good but their service is significantly declining. Drinks did not taste good at all.Went during a Saturday afternoon and half the menu was unavailable. There were no other customers, the menu tv was off. When I ordered I didn’t see any option for ice modification so I asked the 2 baristas if they could do less ice. Some places charge extra for less ice but it’s fine as long as you get that customization. But the guy misheard me at first and then just looked at the other barista and they both proceeded to ignore me.I usually get the brown sugar boba, a pretty standard beverage that you can’t really go wrong with but somehow they managed to ruin it. Definitely didn’t add the usual amount of brown sugar syrup and the recipe was just off.Second beverage was the snow strawberry lulu which is a blended beverage with foam but it had chunks of ice in it and barely any foam, had to hold it up high to see the thinnest layer.Definitely won’t be coming back, with all the other great options nearby it’s not worth it, don’t recommend
Their peach oolong tea is my favorite! ! ! It is especially delicious with pearls! My favorite drink!!
Atmosphere: 5
Food: 5
Service: 5
Maybe it's just this location, but the drinks weren't that good?
Food: 4
Service: 3
The boba tea itself is okay, but it is obvious the chain COMPLETELY neglects this location. The shop itself is nice, but it is very oddly dark which makes it a bit unwelcoming. I drove two hours for the Jujutsu kaisen collaboration, which they do NOT have (no fault of the staff here, but rather their brand instagram who advertises it heavily but fails to say its not available at every location. Coincidentally, this is their only shop on the east coast ?) The staff is unwelcoming, there are other comments of them being rude, but I think this is more due to again the chain neglecting this particular store, leading to the workers not caring much. There was only ONE person working and I went at a time that is usually busy.Inside you order through a kiosk, which is nice if you're an introvert! But it makes it hard to approach the counter if you have questions.Overall I'd go somewhere else, the boba is okay but there are better tasting and more cost effective places- though they do offer oat milk on (some of?) their teas for free!((Their brand instagram will completely ignore any questions about this store btw, so don't expect much))
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Ube Brown Sugar Crème Brûlée
RUDE RUDE HORRIBLE CUSTOMER SERVICE. Not sure who the owner is or who the boss is but he definitely needs to change the staffs ESPECIALLY THE MALE ASIAN WORKER. He wore a fake designer sneaker and was sitting at the front chair with his laptop open watching a youtube video on MAX volume. My friends were all annoyed and we couldn't hear each other. Most the cashier people were rude and had no greetings or thank you's and don't even care if you're there. Horrible workers. Drinks were okay only when they had the taro balls. Multiple negative reviews on the staff and workers but no one is taking any actions really diminishing the business and reputation. Guess the boss doesn't care about losing money while paying the rent.
Atmosphere: 1
Food: 1
Service: 1
I LOVE GOJO RAAAAAH
The first time I drank brown sugar milk tea, I was shocked. Take two sips and throw it away. . .
Atmosphere: 3
Food: 1
Service: 1
Not my first time to get bubble tea here. However, the gentleman who was working there was so rude to me this time. Giving me a bad attitude. Not even saying thank you to your customer.
Service: 1
Really great interior design! Had a modern design and super cute cafe styleBubble tea was mid. Doesn’t really have a specialty drink and tasted too artificial and fruity despite the lack of fruit which in my opinion isn’t a healthy sign. Yes, bubble tea are generally not healthy, but for this price, there’s too much additives and artificial sweeteners for it to be cost worthy. I think there are definitely other bubble tea chains that would have use real fruit for the same price.Two staff were talking in the back of the kitchen while one staff was working and making bubble tea. No one was at the cashier or had the intention to take my order. All the staff were immature and not ready for the service industry.
Atmosphere: 5
Food: 2
Service: 1
The store says the business hour is 11am to 10pm daily. Walked in at 9:30pm and the guy working at the store said it was closed. When I confronted him about the business hour, he said " WE CLOSE NOW!" in a very rude tone. If they don't want my business, I won't give them any no more.
Service: 1
Absolutely amazing. this is my favorite boba tea shop ever, and my son really enjoys the jujutsu kaisen colab they recently had.
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Strawberry, Creme Brule Brown Sugar, Original Purple Rice Yogurt, Passionfruit, Lulu Fresh Fruit, Alley Trio Milk Tea, Tea Jelly, Fruit Series, Snow Strawberry Lulu, Orange Lulu, Brulee Milk, Coconut, Passionfruit Green Tea L, Grape Slush Fixed Ice, Jelly, Snow Velvet Mango Smoothies Fixed Ice, Sugar Series, Lychee Green Tea, Lychee Yogurt, Ube Brown Sugar Crème Brûlée
Restaurantji Recommends
Overall not recommended. Boba is too soft. Milk tea has less tea flavor.
Atmosphere: 3
Food: 1
Service: 3
Does the Alley really not do large orders? I walked in with my fiance to try to place a 200+ drink order several weeks out only for them to tell us they don’t do large orders. Either way, i appreciate the directness
The drink was good but not amazing. The people that work there have terrible attitudes and you can tell they hate working there. They can't do less ice or customize your drink in anyway. I think it's too expensive for something that's not worth it.
Service: 1
Recommended dishes: Ube Brown Sugar Crème Brûlée
I ordered on hungry panda after seeing all the great reviews. The ube brown sugar was stupendous! I remember sipping and observing the cup in satisfaction. I love taro so it was great to have a cup of refreshing milk tea. Their bubbles are amazing as well!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Creme Brule Brown Sugar
Haven’t been here in a while, usually the drinks are pretty good but their service is significantly declining. Drinks did not taste good at all.Went during a Saturday afternoon and half the menu was unavailable. There were no other customers, the menu tv was off. When I ordered I didn’t see any option for ice modification so I asked the 2 baristas if they could do less ice. Some places charge extra for less ice but it’s fine as long as you get that customization. But the guy misheard me at first and then just looked at the other barista and they both proceeded to ignore me.I usually get the brown sugar boba, a pretty standard beverage that you can’t really go wrong with but somehow they managed to ruin it. Definitely didn’t add the usual amount of brown sugar syrup and the recipe was just off.Second beverage was the snow strawberry lulu which is a blended beverage with foam but it had chunks of ice in it and barely any foam, had to hold it up high to see the thinnest layer.Definitely won’t be coming back, with all the other great options nearby it’s not worth it, don’t recommend
Atmosphere: 3
Food: 1
Service: 1
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