Amazing place to eat . 11/10 love the food and service
Atmosphere: 5
Food: 5
Service: 5
ilana yagudayev
amazing food and atmosphere, good prices as well
Abbigail Israilova
amazing food . 10/10 amazing service!!!! Love to come here
Atmosphere: 5
Food: 5
Service: 5
Leonie Cohen
We had a fantastic meal of fish and chips, ravioli with vodka sauce and ravioli with mushroom sauce and salmon. All dishes were delicious!
Atmosphere: 5
Food: 5
Service: 5
Gitty G
The food was good, but everything came at the same time so that wasn’t so great. The restaurant was noisy and crowded at the time I visited. I would visit this place again, just on a quieter evening.
Atmosphere: 4
Food: 5
Service: 5
Zulma Bonilla
If you are looking for a great vegan food, this place is for you. The vegan pizza and pasta is amazing 🤩
Atmosphere: 5
Food: 5
Service: 5
Janet ilyayev
Terrible. Hi, response and further clarification on my initial review: Perhaps you are confusing me for another party, but my party of 6 and I never requested to sit in the party room. We were offered a table near the poles near the front door, and the high chairs I would have placed would physically not fit in that area. I kindly asked if we could sit at another other table as there was not a single customer dining upon our arrival. Mid sentence, the waiter walked off, and a hostess behind the counter very rudely stated, “well you were already shown where to sit”. I left with my party as I felt very unwelcome. I was a returning customer at Upper Crust, but unfortunately will not be returning due to the hostile service and lack of accountability from management. Take care!
Nina Anina
I recently had catering done for my daughter’s first birthday by upper crust (not sure which location) - but it was a compete disaster and I’d like to warn anyone if they wish to deal with them in the future. I’m a return catering customer, they did my baby shower last year. Last time, JJ was the catering manager and he was very welcoming, very sweet to deal with - I had zero problems and everything was perfect. This time I dealt with Emma - the new catering manager. She was very hostile from the beginning, she didn’t have much customer service experience. They upped the prices but lowered the amount of stuff included - someone make that make sense? 🤦🏻♀️ I asked multiple times that everything will be checked and I will have enough of everything we need. I specifically requested that my catering order doesn’t arrive later than 12 because my party starts at 1. My catering order didn’t arrive till 1:15. My guests had arrived and were sitting with no food in the chafing dishes. Once we open everything, there’s no cups included. They cheaped out on plates, on forks, on knives, on spoons. I call in a panic because I have a million drinks and no cups - Emma says she checked the order, it has to be there. She doesn’t once apologize that the order was soooo late - she should have made sure it arrived on time, if not early. She tells me that everything should be enough and she will refund me for the missing cups - I never received nothing. No apology for the bad service, for the late delivery, nothing. And the icing on the cake is half of my guests got severe stomach aches - would not recommend and will never dine again. Upper crust - do better!
Daniel Ramos
Loved everything about upper crust flushing area Waitress was so sweet and knowledgeable (all staff in general) All of the dishes we had were delicious. The cauliflower poppers was amazing. Definitely get dessert the dubai dome
Had an amazing experience at upper crust! The food was delicious, but what really made it special was the staff. They were incredibly warm and welcoming really nice people. It’s the kind of place where you feel genuinely appreciated as a customer. I’ll definitely be back and highly recommend it to anyone looking for great food and great service.
Ari Wartelsky
Delish, fast, reasonable
Rico A
Bad service due to race
Luis Morales
Let’s run through the checklist, shall we? Ignored for 20 minutes after getting menus. Staff seemed irritated by our mere presence. Asked for the check three times, got the wrong one, still got attitude when we asked for the right one. Food? Offensively mid—and bonus, it gave me a stomach ache. Oh, and an automatic 18% gratuity… for a party of three. Maybe that explains it. I get it—options around here are limited. But I’d take almost anywhere else over this.
Gail Weiss
I made a sheva brochos here and Chaim The manager was outstanding. I never had such good service and was never treated as well as Chaim treated us. Very professional. The food was excellent. The service was excellent and I highly recommend this place.
So delicious!
Atmosphere: 5
Food: 5
Service: 5
Amazing place to eat . 11/10 love the food and service
Atmosphere: 5
Food: 5
Service: 5
amazing food and atmosphere, good prices as well
amazing food . 10/10 amazing service!!!! Love to come here
Atmosphere: 5
Food: 5
Service: 5
We had a fantastic meal of fish and chips, ravioli with vodka sauce and ravioli with mushroom sauce and salmon. All dishes were delicious!
Atmosphere: 5
Food: 5
Service: 5
The food was good, but everything came at the same time so that wasn’t so great. The restaurant was noisy and crowded at the time I visited. I would visit this place again, just on a quieter evening.
Atmosphere: 4
Food: 5
Service: 5
If you are looking for a great vegan food, this place is for you. The vegan pizza and pasta is amazing 🤩
Atmosphere: 5
Food: 5
Service: 5
Terrible.
Hi, response and further clarification on my initial review: Perhaps you are confusing me for another party, but my party of 6 and I never requested to sit in the party room. We were offered a table near the poles near the front door, and the high chairs I would have placed would physically not fit in that area. I kindly asked if we could sit at another other table as there was not a single customer dining upon our arrival. Mid sentence, the waiter walked off, and a hostess behind the counter very rudely stated, “well you were already shown where to sit”. I left with my party as I felt very unwelcome. I was a returning customer at Upper Crust, but unfortunately will not be returning due to the hostile service and lack of accountability from management. Take care!
I recently had catering done for my daughter’s first birthday by upper crust (not sure which location) - but it was a compete disaster and I’d like to warn anyone if they wish to deal with them in the future. I’m a return catering customer, they did my baby shower last year. Last time, JJ was the catering manager and he was very welcoming, very sweet to deal with - I had zero problems and everything was perfect. This time I dealt with Emma - the new catering manager. She was very hostile from the beginning, she didn’t have much customer service experience. They upped the prices but lowered the amount of stuff included - someone make that make sense? 🤦🏻♀️ I asked multiple times that everything will be checked and I will have enough of everything we need. I specifically requested that my catering order doesn’t arrive later than 12 because my party starts at 1. My catering order didn’t arrive till 1:15. My guests had arrived and were sitting with no food in the chafing dishes. Once we open everything, there’s no cups included. They cheaped out on plates, on forks, on knives, on spoons. I call in a panic because I have a million drinks and no cups - Emma says she checked the order, it has to be there. She doesn’t once apologize that the order was soooo late - she should have made sure it arrived on time, if not early. She tells me that everything should be enough and she will refund me for the missing cups - I never received nothing. No apology for the bad service, for the late delivery, nothing. And the icing on the cake is half of my guests got severe stomach aches - would not recommend and will never dine again. Upper crust - do better!
Loved everything about upper crust flushing area
Waitress was so sweet and knowledgeable (all staff in general) All of the dishes we had were delicious. The cauliflower poppers was amazing.
Definitely get dessert the dubai dome
Restaurantji Recommends
Had an amazing experience at upper crust! The food was delicious, but what really made it special was the staff. They were incredibly warm and welcoming really nice people. It’s the kind of place where you feel genuinely appreciated as a customer. I’ll definitely be back and highly recommend it to anyone looking for great food and great service.
Delish, fast, reasonable
Bad service due to race
Let’s run through the checklist, shall we?
Ignored for 20 minutes after getting menus.
Staff seemed irritated by our mere presence.
Asked for the check three times, got the wrong one, still got attitude when we asked for the right one.
Food? Offensively mid—and bonus, it gave me a stomach ache.
Oh, and an automatic 18% gratuity… for a party of three.
Maybe that explains it.
I get it—options around here are limited. But I’d take almost anywhere else over this.
I made a sheva brochos here and Chaim The manager was outstanding. I never had such good service and was never treated as well as Chaim treated us. Very professional. The food was excellent. The service was excellent and I highly recommend this place.
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