Andea Lizeth was phenomenally sweet and amazing at what she does. Especially with her personal testimony on which cake she favored more helped me with the decision on the cake I purchased for my boss birthday! Keep shining Ms. A Lizeth it truly shows and Thank you again for your outstanding customer service- Nina Č.
Atmosphere: 5
Food: 5
Service: 5
Sonya C.R.
I always enjoy my visits to Tous Les Jours. Their beverages are consistently crafted with care, and my recent experience with the new Iced Butter Pecan Cloud Latte was exceptional—creamy, delicately sweet, and perfectly balanced in flavor. It had such a comforting richness that I’m already looking forward to trying the warm version next time.
One suggestion I’d love to offer is to expand the cake slice selection. While the existing options are delightful, it would be wonderful to see a broader variety of classic vanilla and chocolate cakes, perhaps with creative twists that showcase Tous Les Jours’ signature style.
Atmosphere: 4
Food: 5
Service: 5
Sim K
They gave me spoiled, rotten food. They baited me with their strawberry cream cake. I ordered a normal looking slice and when I got to the bottom layer with the hidden strawberry slices..... Have you ever smelt rotten eggs? That's exactly what those strawberries tasted like. I spit it out immediately once I had processed what atrocity had entered my mouth. Couldn't find it inside of myself to eat the surrounding area of the cake because it was all basically contaminated. Shame on Tous Les Jours for hiding rotten strawberries inside of a delectable looking cake slice. I will not be purchasing any cake related item here again.
Atmosphere: 3
Food: 1
Service: 4
D K
Men's bathroom out of service
Atmosphere: 5
Food: 5
Service: 5
HENRY
Delicious pastry
Dumitrita Paladi Contes
I like coming here when I’m the mood for something sweet. The macarons are great and any other dessert I tried. Maybe the sandwiches need improvement and maybe the service a little. Also, there should be a rule on how long people can dine in for. I had to wait a very long time to get a table when some people were sitting without ordering anything or long after they finished their coffee.
Atmosphere: 4
Food: 4
Service: 4
NY Chase (CHASE)
Attention‼️ This merchant has fraudulently used my credit card! I bought a cake for $16.5 on the 27th, and I found that they fraudulently charged me twice for Facebook advertising at $2.5 each. Check your account, it definitely wasn't me who made these charges.
Atmosphere: 3
Food: 4
Service: 4
Morning night
I come back this location this morning for coffee i order matcha expresso not good taste like gress, service all Spanish and Indian what if i dont speak English and the shop right at middle of asian town the girls are so meant this morning bad mood to customer ridiculous is owner Korean？
Atmosphere: 5
Food: 2
Service: 1
Recommended dishes: Bakery, Croissant
CIP TV Bangla
Reply : We received two calls from the police, who instructed us to notify the Better Business Bureau. However, your establishment claimed we finished the food before requesting a refund or exchange. As evidenced by the attached picture, the food was barely touched when we returned it to your manager, who was rude and unprofessional. Furthermore, your establishment failed to declare food ingredients on the container, which is a violation of law. According to legal standards, if food quality is subpar, it should be recooked and provided correctly. Your actions appear to be a scam, and attempting to threaten us is unacceptable. Instead of threatening customers, you should focus on enhancing your service and food quality. We paid for our meal and did not request anything for free. Your business practices are questionable, serving undeclared food, which is both illegal and unethical. We expect professionalism and courtesy.
….. …..
Today we visited this store and encountered a rude manager, Yoon. Subsequently, we contacted 911 and the police arrived. This incident exemplifies their service standards. Customers are compelled to seek external assistance due to the subpar service. The entire experience was absolutely ridiculous and the store's service was the worst. Exercise caution when dealing with them. This incident occurred approximately at 3 pm. Don’t go.
Atmosphere: 1
Food: 1
Service: 1
Jeremy Wang
I want to preface this review by stating that I will continue to come here as I think the coffee, cakes and pastries are all above average. The staff overall is fine but there is not enough staff at the checkout counters. There are only 2 cashiers and I've been in here hundreds of times and over 80% of the time there is a long line. I understand there may be a cost factor here but I've observed a lot of people leaving the line or people with very annoyed faces. I waited for 10 minutes this morning for a cup of coffee and I feel that if management added a cashier or perhaps came up with a system where the staff would be more efficient it would greatly help.
Not acknowledged for nearly 10 minutes while standing at the counter. No greeting, no eye contact, nothing. When I finally asked a question, I was brushed off like I was inconveniencing them.
If you enjoy paying to be ignored, this is the place. Otherwise, don’t waste your time — there are better spots with actual service and basic manners.
Atmosphere: 1
Food: 1
Service: 1
Health \u0026 Wealth
Busy bakery yet clean. Nice coffee & choice of bread as well. Fresh baked bread every day. Yummy!
Atmosphere: 5
Food: 5
Service: 5
Usher Martini
The line is always confusing, no one knows which is the starting of the line. Cashier never care about greeting the customer except talking each other. The coffee tastes bad.
A
Some of the reviewers below seem to have confused this Union Street location with the one on Prince Street. This place probably has the best staff ever—they truly go above and beyond. That’s why it’s my favorite.
blue cao
My casher was chatting with a female cashier next to him in Spanish and spent 5 minutes to ring up my 3 pieces of bread. He does not care about the long lines behind me.
Andea Lizeth was phenomenally sweet and amazing at what she does. Especially with her personal testimony on which cake she favored more helped me with the decision on the cake I purchased for my boss birthday! Keep shining Ms. A Lizeth it truly shows and Thank you again for your outstanding customer service- Nina Č.
Atmosphere: 5
Food: 5
Service: 5
I always enjoy my visits to Tous Les Jours. Their beverages are consistently crafted with care, and my recent experience with the new Iced Butter Pecan Cloud Latte was exceptional—creamy, delicately sweet, and perfectly balanced in flavor. It had such a comforting richness that I’m already looking forward to trying the warm version next time.
One suggestion I’d love to offer is to expand the cake slice selection. While the existing options are delightful, it would be wonderful to see a broader variety of classic vanilla and chocolate cakes, perhaps with creative twists that showcase Tous Les Jours’ signature style.
Atmosphere: 4
Food: 5
Service: 5
They gave me spoiled, rotten food. They baited me with their strawberry cream cake. I ordered a normal looking slice and when I got to the bottom layer with the hidden strawberry slices.....
Have you ever smelt rotten eggs? That's exactly what those strawberries tasted like. I spit it out immediately once I had processed what atrocity had entered my mouth. Couldn't find it inside of myself to eat the surrounding area of the cake because it was all basically contaminated.
Shame on Tous Les Jours for hiding rotten strawberries inside of a delectable looking cake slice.
I will not be purchasing any cake related item here again.
Atmosphere: 3
Food: 1
Service: 4
Men's bathroom out of service
Atmosphere: 5
Food: 5
Service: 5
Delicious pastry
I like coming here when I’m the mood for something sweet. The macarons are great and any other dessert I tried. Maybe the sandwiches need improvement and maybe the service a little. Also, there should be a rule on how long people can dine in for. I had to wait a very long time to get a table when some people were sitting without ordering anything or long after they finished their coffee.
Atmosphere: 4
Food: 4
Service: 4
Attention‼️ This merchant has fraudulently used my credit card! I bought a cake for $16.5 on the 27th, and I found that they fraudulently charged me twice for Facebook advertising at $2.5 each. Check your account, it definitely wasn't me who made these charges.
Atmosphere: 3
Food: 4
Service: 4
I come back this location this morning for coffee i order matcha expresso not good taste like gress, service all Spanish and Indian what if i dont speak English and the shop right at middle of asian town the girls are so meant this morning bad mood to customer ridiculous
is owner Korean？
Atmosphere: 5
Food: 2
Service: 1
Recommended dishes: Bakery, Croissant
Reply : We received two calls from the police, who instructed us to notify the Better Business Bureau. However, your establishment claimed we finished the food before requesting a refund or exchange. As evidenced by the attached picture, the food was barely touched when we returned it to your manager, who was rude and unprofessional. Furthermore, your establishment failed to declare food ingredients on the container, which is a violation of law. According to legal standards, if food quality is subpar, it should be recooked and provided correctly. Your actions appear to be a scam, and attempting to threaten us is unacceptable. Instead of threatening customers, you should focus on enhancing your service and food quality. We paid for our meal and did not request anything for free. Your business practices are questionable, serving undeclared food, which is both illegal and unethical. We expect professionalism and courtesy.
….. …..
Today we visited this store and encountered a rude manager, Yoon. Subsequently, we contacted 911 and the police arrived. This incident exemplifies their service standards. Customers are compelled to seek external assistance due to the subpar service. The entire experience was absolutely ridiculous and the store's service was the worst. Exercise caution when dealing with them. This incident occurred approximately at 3 pm. Don’t go.
Atmosphere: 1
Food: 1
Service: 1
I want to preface this review by stating that I will continue to come here as I think the coffee, cakes and pastries are all above average. The staff overall is fine but there is not enough staff at the checkout counters. There are only 2 cashiers and I've been in here hundreds of times and over 80% of the time there is a long line. I understand there may be a cost factor here but I've observed a lot of people leaving the line or people with very annoyed faces. I waited for 10 minutes this morning for a cup of coffee and I feel that if management added a cashier or perhaps came up with a system where the staff would be more efficient it would greatly help.
Atmosphere: 4
Food: 5
Service: 2
Restaurantji Recommends
Not acknowledged for nearly 10 minutes while standing at the counter. No greeting, no eye contact, nothing. When I finally asked a question, I was brushed off like I was inconveniencing them.
If you enjoy paying to be ignored, this is the place. Otherwise, don’t waste your time — there are better spots with actual service and basic manners.
Atmosphere: 1
Food: 1
Service: 1
Busy bakery yet clean. Nice coffee & choice of bread as well. Fresh baked bread every day. Yummy!
Atmosphere: 5
Food: 5
Service: 5
The line is always confusing, no one knows which is the starting of the line. Cashier never care about greeting the customer except talking each other. The coffee tastes bad.
Some of the reviewers below seem to have confused this Union Street location with the one on Prince Street. This place probably has the best staff ever—they truly go above and beyond. That’s why it’s my favorite.
My casher was chatting with a female cashier next to him in Spanish and spent 5 minutes to ring up my 3 pieces of bread. He does not care about the long lines behind me.
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