Carvel
10321 Metropolitan Ave, Forest Hills
(347) 494-4691
Recent Reviews
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Hours are wrong. Does not open at 10am
Food: 4
Friendly staff, food is great, location is cool, good place
Parking: Paid street meter parking, alternate side street parking
Kid-friendliness: For everyone
Wheelchair accessibility: Street level entrance
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Soft Serve Ice Cream, Fudge Brownie Sundae Dasher, Ice Cream Pint, Square Ice Cream Celebration Cake, Ice Cream Quart, Birthday Cake
After the pandemic this place does not allow dine in. The soft serve ice cream is what it’s known for as well as their specialty ice cream cake. Our family’s favorite is Fudgie the Whale and this place usually has our Fudgie ready to go. Wednesdays are buy one get one regular sundae for free.
Atmosphere: 3
Food: 5
Service: 4
Recommended dishes: Fudgie the Whale Cake, Deluxe Flying Saucers Individual, Birthday Cake
Manager only gave me and my friend one tiny sample on a big spoon. The spoon cost more than the sample itself. There weren’t any other ppl in the store. I tried the coffee sample and when I asked for a sample of mango he said “waan ownwee” bro just lost some customers :(
Atmosphere: 1
Food: 2
Service: 1
Great family owned carvel
Atmosphere: 5
Food: 5
Service: 5
THIS USE TO BE A DECENT PLACE TO BUY ICE CREAM FROM. GREED ALWAYS WINS. I BOUGHT 2 MEDIUM SOFT SERVE CONES ONE WITH SPRINKLES & ONE WITH CRUNCHIES. $14? REALLY, AT DAIRY QUEEN THE SAME ORDER GOES FOR $8 TOTAL. LAST TIME I'LL BUY FROM THESE GREEDY PEOPLE!! RACIST AS WELL. I AM BROWN SKINED, WHEN I WENT TO PAY WITH MY DAUGHTER THERE, THE LADY HELD THE ICE CREAM BACK UNTIL IT CLEARED ON HER MACHINE.SHE DIDN T DO THAT WITH THE LIGHT SKIN PEOPLE IN FRONT OF US........SHAME ON YOU!!
Atmosphere: 1
Food: 1
Service: 1
VISITED THIS CARVEL ON JUNE 6, 2024 & IT IS FULL OF GNATS FLYING AROUND & LANDING ON WHATEVER IS NOT COVERED. EITHER THE GARBAGE OR SOMETHING IS ROTTING IN THERE. IT IS UNSANITARY. THEY NEED TO GET RID OF THEM BEFORE SOMEONE GETS
Atmosphere: 1
Food: 1
Bought an Oreo Cake, when we sliced the cake. It was vanilla ice cream. Called the same day and was told “what would you like me to do”. Honestly to the cashier that day. Maybe your uncle and you should look at getting a job where you don’t interact with people.
Atmosphere: 2
Food: 5
Service: 2
Recommended dishes: Birthday Cake
Great staff. Ice cream was very fresh
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Soft Serve Ice Cream
There is a person who works in this place who has a problem with his skin. He touches his face and scratches himself and touches the products. He should wear gloves.
Restaurantji Recommends
The old lady was very rude. Very bad customer service. She added so much milk in my milkshake.
Atmosphere: 2
Food: 3
Service: 1
I actually had my credit card thrown at me, after I said I didn’t want to pay a different price than what I was told I’d be rang up at. Didn’t try the ice cream.
Atmosphere: 1
Food: 1
Service: 1
Soft serve is a must to have doesn't matter which season it may be.
Food: 5
Service: 5
Delicious!
I absolutely have no words. The ice cream was moldy the customer service terrible. I would really like to know what they’re training is like because if it includes using the n-word in communication with customers then this is a more corporate issue. The young teenager with curly hair serving me and my husband goes off to his phone and starts screaming into the back room saying the n word slur and comes back only to give me possibly the worst ice cream I’ve ever had. The managers start yelling i don’t understand what kind of issues the owners have but I hope corporate sees this.
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