Dunkin'

10721 71st Ave, Forest Hills
(718) 261-4257

Recent Reviews

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Eric Luciano

Slowest and worst service in DD history. A person can get pregnant, carry a child for 9 months, delivery at the hospital and still not get their food or drink. Too much talking behind the counter while the manager is outside smoking. No one acknowledges that you’ve been waiting long. Very poor service. I love DD but this place needs to be stripped of all employees and replaced with new and trained one. Go get your errands done after you order. Don’t worry it won’t be ready when you come back.

Atmosphere: 1

Food: 3

Service: 1

Farangiz Saidahmadova

I asked for frozen cookie dough coffee they just gave me some of the frozen coffee with whipped cream. They didn’t add any chocolate syrup and any like cookie dough pieces.

Mark Leitao

Customer service is abismmal. Slow and rude

Service: 1

Sarah

not to be dramatic but as a dunkin lover, this is one of my favorite dunkin spots. I come here all the time because they always get my drinks just right and cook the food perfectly. no complaints!

Atmosphere: 5

Food: 5

Service: 5

Bilkis Rabia

very good service

Atmosphere: 5

Food: 5

Service: 5

Irene Velazquez

Was happy to come here doing my pick until one day i sat and watched my food being prepared and the workers fixed the trash and picked up garbage off the floor and went right back to the food station with the SAME GLOVES. I died inside.

Food: 1

Ann

Excellent coffee ❤️?

Riana 2003

I always come to this dunkin donuts. Every single morning! I never had a problem. 7/26/2024 I walked in dunkin donuts and made an online order. A older lady with glasses and a hijab on and refused to tell me her name started yelling at me because I ordered a bagel and cream cheese with hash browns instead she gave me a turkey sandwich with hash browns. She gave me the wrong order and I Looked in the bag and it was wrong. She comes so close to my face yelling at me like she is my mom or something and not even my mom do this she is all like "I said turkey sandwich with hash browns" I said first of all do not be speaking to me like that in my face yelling at me. Second of all I did not hear You. Turns out she was wrong and she meant to put the bagel and cream cheese in the bag with my hash browns. So she did all that yelling in my face for NO REASON. Then she apologize. If you working in a store you are not suppose to be yelling in nobody face for no reason at that. Point blank period! Customer service

Parking: N/A

Atmosphere: 3

Food: 3

Service: 1

Recommended dishes: Bottled Water

Keone Haling

Cashier doesn’t care if promo was applied and scanned properly. She just said I don’t understand then walks away.

Atmosphere: 1

Food: 3

Service: 1

Jen S

I never write reviews but oh my goodness I have to today. Yesterday I ordered a frozen caramel crème coffee and it was so good. It’s usually a hit or miss at dunkin. The past few times at other locations all my drinks have been bad. The guy who made it is tall and black. I wish I knew his name but he deserves a shoutout he was so kind and made my drink so delicious. Thank you dude!

Atmosphere: 4

Food: 5

Service: 5

giselle oviedo

I don't know what they did or who they fired but they have been STEPPING IT UPPPPPPP!!! The coffee has never been consistent in the last year I've been coming here. It'll be orange and watery and nasty. But lately, it's been creamy, sweet and delicious.. EVERY SINGLE TIME!!!! Thank you to whoever makes my morning cup of coffee and keep up the GREAT workkkkkk!!! Also, their donuts used to be super stale, now they've been soft taste fresh!

Food: 4

Service: 4

Set Bond

Stay away if you can. Worst service. Stale. Everything is stale.

Atmosphere: 1

Food: 1

Service: 1

Amb718

Uncooked breakfast sandwich. Do better or get a food thermometer

Food: 1

Service: 3

masoud es

I had a hot chai latte but it wasn't hot it's cool?

Atmosphere: 4

Food: 3

Service: 2

Christine Rose

Really small but ok. They were having some work done on the inside. Service was good

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Wake-Up Wrap - Sausage Egg and Cheese, Donuts

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