Dunkin'
9712 Metropolitan Ave, Queens
(718) 793-5785
Recent Reviews
Sort by
Atmosphere: {{ item.info.Atmosphere }}
Food: {{ item.info.Food }}
Service: {{ item.info.Service }}
Recommended dishes: {{ item.info['Recommended dishes'] }}
The worst dunkin! Every time I’ve gotten my drink from here it’s always wrong. Everyone here is new and they need more training because when I ordered an iced latte, I got a cup of milk instead. When I asked for them to please make it less milk and more coffee, they said I have to pay more for extra espresso shots. I explained I had no problem with paying extra if I was being unreasonable but I wasn’t going to pay more for something that should have never been the case. The man who was there ended up yelling at me to come behind the counter to see that 1 espresso shot was being put in my drink. At the end I asked for an iced coffee instead. Horrible service from the staff.
Food: 1
Service: 1
This location always has new employees or I should say "trainees" who can't make your $6.00 drink properly.
What exactly does Dunkin think people want when they go there for a drink that cost $5.00 more than they can make at home, isnt' it the service and accuracy of the order?
Atmosphere: 1
Food: 1
Service: 1
This is the worst Dunkin I have ever been to every time I go here they always make my drink wrong. I think they need retraining on how to make a latte because they give me a cup of milk instead. I ask for them to darken it and then it just ends up tasting like an iced coffee which is way more bitter than the sweet latte I asked for.
Atmosphere: 1
Food: 1
Service: 1
Good fresh food. The man behind the counter can try to be friendly.
Atmosphere: 5
Food: 5
Service: 5
Fast service, pretty polite crew, and tasty bagels.
Atmosphere: 5
Food: 5
Service: 5
Just visit this Dunkin to get a medium caramel coffee.I have gone to many Dunkin from here all the way down to Florida and not once have I ever had to pay an extra 10 cent per pump when I asked for extra pumps of flavor.I will never be coming to this Dunkin ever again.
Atmosphere: 1
Food: 1
Service: 1
Friendly service
Atmosphere: 3
Food: 3
Service: 3
The order is usually wrong, please double check your orders. the hash brown is overly microwaved.Other than that, they are usually nice.
Atmosphere: 4
Food: 3
Service: 3
Recommended dishes: Hash Browns, Coffee Roll, Donuts, Sausage Egg and Cheese, Bacon Egg and Cheese
I went in today to purchase a latte and munchkins. I informed her I was using my app to redeem the latte and the lady screamed at me I should have ordered the correct latte when the app didn’t specify which latte was free this lady is extremely unprofessional, nasty and disgusting. She should be ashamed of herself.clearly she wasn’t trained in customer service.
Morning crew is amazing especially Razella always have a smile and serve customers very kindly and
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hash Browns, English Muffin
Restaurantji Recommends
Nice new pumpkin spice coffee
Service: 5
Donuts are very very small.Charging full price yet donuts too small.
Atmosphere: 3
Food: 1
Service: 3
Friendly service
Atmosphere: 3
Food: 3
Service: 3
Razeela was so nice and so professional. It was my fault I'm picky and she fixed my order and made me a very happy and content customer. I'm coming here from now.on.
Vegetarian options: Bagel with eggand cheese yummy.
Parking: Street parking usually can find a spot
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Bacon
Probably one of the worst dunkins you can ever go to. Nobody knows how to do their jobs.
Loading...