First time there yesterday. Delic!!
Staff was Fabulous!! Especially Ashley!!
Isaac Acosta
Encontramos un gusano caminando tranquilamente en nuestra ensalada.
Sara Neufeld
I ordered a delivery a day in advance to serve lunch to eight people. The wrong order was delivered with only two salads. The restaurant was unable to deliver the correct order and I was left scrambling to feed a house of hungry guests. I had been so excited about Sweetgreen coming to the neighborhood but it can’t be relied on.
Atmosphere: 1
Food: 1
Service: 1
Miri
Do not come here! The food is not fresh, cold, and overpriced. They even had Rice Krispie treats for sale that were almost two weeks past their “best by” date! Avoid this place!
Atmosphere: 1
Food: 1
Service: 1
David Robinson
Rude nasty people who yell at you if you try to use the bathroom before you place your order. Foods sucks anyways.
Atmosphere: 1
Food: 1
Service: 1
Renato Hufana (IknowRENATO)
Wanted to address how the African American Lady Manager treated her employees. There is a way to speak to people and she was incredibly disrespectful while trying to keep a system of service in place. Instead of directing and giving clear orders, she delivered it in a way that was very condescending and you could tell the employees were uncomfortable as well as I was. I wasn’t even buying food as my girlfriend was the one ordering for herself. The Manager made a comment out loud that she was only checking temperatures on food only because she wanted to leave early and that seemed like it was the only thing she seemed to care about. If a manager doesn’t take care of its employees, I can only imagine how she treats customers, from which I saw, didn’t seem that much better either.
Maybe Sweet Greens needs to re-evaluate the hiring process especially from a management view because her demeanor created a very awkward and non-encouraging atmosphere.
Forest Hills Ny, is a very well off neighborhood and this Sweet Greens could use better direction to serve this location and its community.
I felt incredibly empathetic towards the employees and you could tell on their faces how disheartened, confused, and frustrated they were. This location doesn’t need better employees, they need better leadership.
Atmosphere: 1
Food: 5
Service: 5
Samantha Quick
It was my first visit and the salad was DELICIOUS. Server Nehemiah was very courteous and exemplified Excellent Customer Service. I would definitely recommend this location .
Atmosphere: 5
Food: 5
Service: 5
Johnathon
Frustrating when an employee messes up making a bowl that you would assume they have made plenty of times NOT to mess up the execution on.
I am not sure what sort of training methods this Sweetgreen location operates under, however anyone can tell that the practices at this Forest Hills location are terrible. Who would want to waste close to $20 on a bowl that is not even prepared to the standards set by the restaurant itself?
It is a shame that I will have to go out of my way to avoid this location to go to another that will actually serve the food correctly.
Atmosphere: 3
Food: 1
Service: 1
Alex Itskov
I love Sweetgreen as a concept, but the lack of consistency between individual stores can be infuriating. This location, in particular, is the most poorly managed one I've ever come across. Online ordering frequently unavailable, especially during peak hours; they run out of key ingredients all the time; wait times for salads (especially during peak hours) can reach over an hour... while I respect and adore sweetgreen as a brand, especially with regard to the quality of their ingredients, they tend to fail when it comes to in-store customer experience. I understand that peak hour traffic can be difficult to manage, but this isn't an unsolvable problem - competitors like Just Salad seem to have figured it out and I worry that with the increased competition in the area sweetgreen simply won't survive with this poor level of service. Get a capable professional in here and save this place!
Atmosphere: 3
Food: 3
Service: 1
Jonathan Byrne
Really poorly ran. Food marked as done in the app but missing ingredients in the store. Lack of customer care - latest order lacked the dressing.. routinely out of important ingredients like avocado, sweet potatoes, salmon etc. hard to recommend.
Great food but extremely slow service. Been a few times since it’s opened and it’s been slow every time. Not like other sweetgreens in the city
Atmosphere: 4
Food: 5
Service: 2
Amber Liang
Was super excited to see a sweet green opening up nearby. I had been raving about it to my husband but I was disappointed in the portions when we ordered delivery (I’m not sure if it’s better in the store). The portions for salads are decent but if you order anything else, expect some skimping. The most egregious are the kids meals, which are pretty much half empty. The mini mezze looked like someone ate it already and I got the leftovers.
yuki hu
I ordered a salad with the dressing on the side. When I got home, the dressing was missing, not inside the bowl or on the side.
Atmosphere: 4
Food: 5
Service: 3
Miriam Noyola
I was so excited to see Sweetgreen open in Forest Hills! I’ve visited their FiDi location before and always received excellent service, so I had high expectations. Unfortunately, my experience here wasn’t quite the same. The service felt slow and a bit disengaged, and the second-floor dining area could use a little more attention. I’ll definitely give it another try on a different day and hope to see the same great service I’ve come to expect from Sweetgreen.
Atmosphere: 3
Food: 4
Service: 3
Maribella Ana Armato
Just shut this location down until competent employees are found and hired, employee working on my salad seemed so confused about the ingredients in the autumn harvest bowl and at the end didn’t even toss the salad! Served it to me in parts like a poke bowl. I guess he himself has never eaten at a Sweetgreen.
First time there yesterday. Delic!! Staff was Fabulous!! Especially Ashley!!
Encontramos un gusano caminando tranquilamente en nuestra ensalada.
I ordered a delivery a day in advance to serve lunch to eight people. The wrong order was delivered with only two salads. The restaurant was unable to deliver the correct order and I was left scrambling to feed a house of hungry guests. I had been so excited about Sweetgreen coming to the neighborhood but it can’t be relied on.
Atmosphere: 1
Food: 1
Service: 1
Do not come here! The food is not fresh, cold, and overpriced. They even had Rice Krispie treats for sale that were almost two weeks past their “best by” date! Avoid this place!
Atmosphere: 1
Food: 1
Service: 1
Rude nasty people who yell at you if you try to use the bathroom before you place your order. Foods sucks anyways.
Atmosphere: 1
Food: 1
Service: 1
Wanted to address how the African American Lady Manager treated her employees. There is a way to speak to people and she was incredibly disrespectful while trying to keep a system of service in place. Instead of directing and giving clear orders, she delivered it in a way that was very condescending and you could tell the employees were uncomfortable as well as I was. I wasn’t even buying food as my girlfriend was the one ordering for herself. The Manager made a comment out loud that she was only checking temperatures on food only because she wanted to leave early and that seemed like it was the only thing she seemed to care about. If a manager doesn’t take care of its employees, I can only imagine how she treats customers, from which I saw, didn’t seem that much better either.
Maybe Sweet Greens needs to re-evaluate the hiring process especially from a management view because her demeanor created a very awkward and non-encouraging atmosphere.
Forest Hills Ny, is a very well off neighborhood and this Sweet Greens could use better direction to serve this location and its community.
I felt incredibly empathetic towards the employees and you could tell on their faces how disheartened, confused, and frustrated they were. This location doesn’t need better employees, they need better leadership.
Atmosphere: 1
Food: 5
Service: 5
It was my first visit and the salad was DELICIOUS. Server Nehemiah was very courteous and exemplified Excellent Customer Service. I would definitely recommend this location .
Atmosphere: 5
Food: 5
Service: 5
Frustrating when an employee messes up making a bowl that you would assume they have made plenty of times NOT to mess up the execution on.
I am not sure what sort of training methods this Sweetgreen location operates under, however anyone can tell that the practices at this Forest Hills location are terrible. Who would want to waste close to $20 on a bowl that is not even prepared to the standards set by the restaurant itself?
It is a shame that I will have to go out of my way to avoid this location to go to another that will actually serve the food correctly.
Atmosphere: 3
Food: 1
Service: 1
I love Sweetgreen as a concept, but the lack of consistency between individual stores can be infuriating. This location, in particular, is the most poorly managed one I've ever come across. Online ordering frequently unavailable, especially during peak hours; they run out of key ingredients all the time; wait times for salads (especially during peak hours) can reach over an hour... while I respect and adore sweetgreen as a brand, especially with regard to the quality of their ingredients, they tend to fail when it comes to in-store customer experience. I understand that peak hour traffic can be difficult to manage, but this isn't an unsolvable problem - competitors like Just Salad seem to have figured it out and I worry that with the increased competition in the area sweetgreen simply won't survive with this poor level of service. Get a capable professional in here and save this place!
Atmosphere: 3
Food: 3
Service: 1
Really poorly ran. Food marked as done in the app but missing ingredients in the store. Lack of customer care - latest order lacked the dressing.. routinely out of important ingredients like avocado, sweet potatoes, salmon etc. hard to recommend.
Atmosphere: 1
Food: 2
Service: 1
Restaurantji Recommends
Great food but extremely slow service. Been a few times since it’s opened and it’s been slow every time. Not like other sweetgreens in the city
Atmosphere: 4
Food: 5
Service: 2
Was super excited to see a sweet green opening up nearby. I had been raving about it to my husband but I was disappointed in the portions when we ordered delivery (I’m not sure if it’s better in the store). The portions for salads are decent but if you order anything else, expect some skimping. The most egregious are the kids meals, which are pretty much half empty. The mini mezze looked like someone ate it already and I got the leftovers.
I ordered a salad with the dressing on the side. When I got home, the dressing was missing, not inside the bowl or on the side.
Atmosphere: 4
Food: 5
Service: 3
I was so excited to see Sweetgreen open in Forest Hills! I’ve visited their FiDi location before and always received excellent service, so I had high expectations. Unfortunately, my experience here wasn’t quite the same. The service felt slow and a bit disengaged, and the second-floor dining area could use a little more attention. I’ll definitely give it another try on a different day and hope to see the same great service I’ve come to expect from Sweetgreen.
Atmosphere: 3
Food: 4
Service: 3
Just shut this location down until competent employees are found and hired, employee working on my salad seemed so confused about the ingredients in the autumn harvest bowl and at the end didn’t even toss the salad! Served it to me in parts like a poke bowl. I guess he himself has never eaten at a Sweetgreen.
Service: 1
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