Domino's Pizza

93 W Merrick Rd, Freeport
(516) 867-3030

Recent Reviews

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Allyiah N

I had an extremely unprofessional and disappointing experience with this Domino’s location. Last night my order was made incorrectly, and I was given a credit for a free pizza. Today, I called to redeem that credit and planned to pick it up, but I also wanted to add an additional item to my order.

While on the phone, I asked the employee to give me a moment to look at the menu. I asked him to add an item so I could hear the price, then decided I only wanted to add one extra item instead. That’s when the employee became rude and impatient and said, “Ma’am, I have other things to do.”

I explained that good customer service is part of his job, and his response was, “Okay, I have better things to do,” before hanging up the phone on me.

This was extremely disrespectful and inappropriate. I don’t care how many times I change my order — if I’m paying for food, I have every right to decide what I want without being rushed or made to feel like I’m wasting someone’s time. Customer service requires patience and professionalism, neither of which were shown here.

If an employee has an issue doing their job or speaking respectfully to customers, then maybe customer service is not the right position for them. No one deserves to be treated this way.

Atmosphere: 1

Food: 2

Service: 1

Far “Sid” Sid

My pizza was cold. Very rude employees.

Food: 1

Service: 1

CookBooks

The food was nasty the garlic parm chicken have all of this white sauce just thrown on top of the chicken and the mudslide cake was broken and not wrapped with paper like the chicken and the perm bread was. I will never order from here or any restaurants for that matter!!!!

Food: 1

Service: 1

Todd Miranda

I made the mistake of getting the chicken parm. I should really know better. Tiny little thing, really pathetic. It was maybe the worst hero I had in My life. Can't remember one worse

Atmosphere: 1

Food: 1

Service: 3

Kevin Reed

Good Food , but , ALWAYS check the Order before LEAVING . .

Atmosphere: 4

Food: 5

Service: 5

Banana Poopoo

WORST PIZZA PLACE EVER!!! OVERPRICED FOOD AND SO MUCH TAX!!!!!! I spent my last few dollars on pasta, just for you guys to give me like 10 pieces, not only am I a STARVING CHILD but now I am a POOR AND STARVING CHILD!!!!! I have been scammed by you guys a lot of times, and now im super poor 😡😡
DO NOT GO TO THIS PLACE !!!!!

Atmosphere: 1

Food: 1

Service: 1

Geilin US

Found a long hair, on salty pizza that was made wrong. I ordered an extravanagaza on only half the pie. The other half was supposed to be plain with no toppings on it.

Atmosphere: 2

Food: 1

Service: 1

Josue Gonzalez

I paid double for something I didn't order

Rene Carcamo

Fast service and kind staff everything is prepared in a clean environment 👌

Atmosphere: 5

Food: 5

Service: 5

Mike G

6 dollar delivery charge not including tip, way to price yourself out of doing any business

yusuf çetin

Good guys

Andrew Anthony

I've always had a pleasant experience ordering from here. They have an automated phone system to process your order that is very helpful. It keeps my previous order information on file so I don't always have to repeat myself when getting my favorite pineapple and ham pizza ! My order was completed on time for pick up all but one time. in my most recent I was given a coupon pamphlet with discounts I can use towards my next order. Overall a great experience. Would recommend

Anthony M.

This Domino's location has been the best by far when it comes to speed,cleanliness,hospitality, accuracy, and overall commitment to serving my family. Thank you for ALWAYS doing a great Job and working hard in the process. And if if there was an error the staff and MGMT handled it with OUTSTANDING CARE AND INTEGRITY. You team is an all star team! Thank you all!

Hector LP

Absolutely terrible. I asked for an uncut pizza and it came out with so much salt so I wasn’t able to eat much of it. I also took a bite and took a bit of sausage and had to run to the toilet and chuck up. I said uncut so they won’t contaminate the pizza and they did so anyways. 100% horrible I do not recommend.

Jaime os

Bad...serving undercooked food

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