Charged me extra for a drink(rectified with two donuts ) then explained the difference of coffe and a latte I don’t know know anything about coffe or anything like that but I can understand that I talk fast but it’s okay to ask for clarification from a customer
Atmosphere: 1
Food: 5
Service: 1
Deborah Walton
Usually have a good experience. Not today, I was given the wrong flavor of a cold drink. Had it out with the person who took the order. Insisted I said the incorrect flavor. I informed her I don't even like the flavor and didn't know it came in that flavor because I've been ordering the same thing for years. So there's no point in looking at the menu. So, since she did not back down or apologize I will go to another DD.
Atmosphere: 5
Food: 3
Service: 4
Joseph Argueta
Slow service always getting the items wrong, very unorganized
Atmosphere: 2
Food: 2
Service: 1
Gaby Joya
Julio give bad costumer service and has very bad attitude closes 20 minutes before the closing time.
Rcp
Was cold I order hot coffee and with sandwiches something like it was cold 🙌🏻let me teach you something dear friends ✅✅if the costumer’s entered front gate please keep smiling and ask for them hey how are you how was your day yeah please please I am soory I can’t give more then 2 **thank you..
Atmosphere: 3
Food: 2
Service: 2
Daniel Tapia
Good Service
Caroline Vallejo
My order was incorrect. I specifically requested an iced latte light with ice and avocado toast with bacon. However, my avocado toast was served with lacked bacon and ice latte was excessive ice.
Atmosphere: 3
Food: 1
Service: 3
Joe Ponzeka
Lady at register is rude and has an attitude and fails to listen to your order.
Atmosphere: 1
Service: 1
Anthony Lapuma
Only wanted coffer
Atmosphere: 1
Food: 1
Service: 1
Elizabeth Gonzalez Portieles
very long line and only 2 workers in the whole cafe, they probably had to rush to make everyones drinks. they gave my mom and sister the same drink when they ordered slightly different things, and my sister's had 2 more pumps than what she asked for. my drink tasted really good, but it had a BUNCH of ice from the very bottom of the drink to the top even tho i asked for light ice; I noticed that all of the signature lattes made also had ridiculous levels of ice.
I feel like I was discriminated at this Dunkin. I placed my order. Someone else comes in after me and as soon as I see this person they make his order and make me wait. I feel like I was discriminated due to race. You will never have to worry about me and your establishment ever again
Atmosphere: 1
Food: 1
Cameron Opitz
Today 7/26 I mobile ordered a coffee donut and cheddar bagel twist, my coffee and donut were ready and someone told me the bagel twist will be out but I was standing there for 10 mins waiting for the bagel twist and some other customer came in while I was still waiting and ordered at the counter and ordered a bagel twist and they gave the bagel twist to her when I ordered first and was waiting for 10 mins, I told them that too and said I just wanted a refund and than they were all talking to each other and the same lady asked me what else I wanted and I said I told you I just wanted a refund and I said you know what forget it I can’t wait anymore for anything else( due to me being an EMT and I had just gotten a call I needed to leave) so I left without a refund or anything from them since I was already waiting there for 10 mins and they gave someone else the last item I ordered way before she came into the store
Atmosphere: 1
Food: 1
Service: 1
Mike Rodonis
Great dunkin, order was perfect
Atmosphere: 5
Food: 5
Service: 5
Kristie Soto
Always my go to spot and such a great staff to see everyday
Atmosphere: 5
Food: 5
Service: 5
Dina Turcios
Sooo slow! Every time I order ahead and still have to wait even when not busy smh. No where else but here!
Charged me extra for a drink(rectified with two donuts )
then explained the difference of coffe and a latte I don’t know know anything about coffe or anything like that but I can understand that I talk fast but it’s okay to ask for clarification from a customer
Atmosphere: 1
Food: 5
Service: 1
Usually have a good experience. Not today, I was given the wrong flavor of a cold drink. Had it out with the person who took the order. Insisted I said the incorrect flavor. I informed her I don't even like the flavor and didn't know it came in that flavor because I've been ordering the same thing for years. So there's no point in looking at the menu. So, since she did not back down or apologize I will go to another DD.
Atmosphere: 5
Food: 3
Service: 4
Slow service always getting the items wrong, very unorganized
Atmosphere: 2
Food: 2
Service: 1
Julio give bad costumer service and has very bad attitude closes 20 minutes before the closing time.
Was cold I order hot coffee and with sandwiches something like it was cold 🙌🏻let me teach you something dear friends ✅✅if the costumer’s entered front gate please keep smiling and ask for them hey how are you how was your day yeah please please I am soory I can’t give more then 2 **thank you..
Atmosphere: 3
Food: 2
Service: 2
Good Service
My order was incorrect. I specifically requested an iced latte light with ice and avocado toast with bacon. However, my avocado toast was served with lacked bacon and ice latte was excessive ice.
Atmosphere: 3
Food: 1
Service: 3
Lady at register is rude and has an attitude and fails to listen to your order.
Atmosphere: 1
Service: 1
Only wanted coffer
Atmosphere: 1
Food: 1
Service: 1
very long line and only 2 workers in the whole cafe, they probably had to rush to make everyones drinks. they gave my mom and sister the same drink when they ordered slightly different things, and my sister's had 2 more pumps than what she asked for. my drink tasted really good, but it had a BUNCH of ice from the very bottom of the drink to the top even tho i asked for light ice; I noticed that all of the signature lattes made also had ridiculous levels of ice.
Atmosphere: 1
Food: 2
Service: 2
Restaurantji Recommends
I feel like I was discriminated at this Dunkin. I placed my order. Someone else comes in after me and as soon as I see this person they make his order and make me wait. I feel like I was discriminated due to race. You will never have to worry about me and your establishment ever again
Atmosphere: 1
Food: 1
Today 7/26 I mobile ordered a coffee donut and cheddar bagel twist, my coffee and donut were ready and someone told me the bagel twist will be out but I was standing there for 10 mins waiting for the bagel twist and some other customer came in while I was still waiting and ordered at the counter and ordered a bagel twist and they gave the bagel twist to her when I ordered first and was waiting for 10 mins, I told them that too and said I just wanted a refund and than they were all talking to each other and the same lady asked me what else I wanted and I said I told you I just wanted a refund and I said you know what forget it I can’t wait anymore for anything else( due to me being an EMT and I had just gotten a call I needed to leave) so I left without a refund or anything from them since I was already waiting there for 10 mins and they gave someone else the last item I ordered way before she came into the store
Atmosphere: 1
Food: 1
Service: 1
Great dunkin, order was perfect
Atmosphere: 5
Food: 5
Service: 5
Always my go to spot and such a great staff to see everyday
Atmosphere: 5
Food: 5
Service: 5
Sooo slow! Every time I order ahead and still have to wait even when not busy smh. No where else but here!
Atmosphere: 3
Food: 5
Service: 2
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