FOOD POSION!! FOOD POSION!! I got extremely sick after eating spicy chicken and fries. It was the worse experience of my entire life. McDonald food is not REAL food!! Our bodies can’t digest all these chemically modified foods!! Will never eat McDonald food again
aLL oBEY cHRIS
I’ve ordered from the McDonald’s for close to a decade and they never include the sauce.
Food: 2
Service: 1
Vile Sol
Love this McDonald’s however no sauce even when I pay for it they still give me no sauce, like how am i supposed to dip 20 nuggets in one little barbecue sauce
Atmosphere: 5
Food: 5
Service: 4
Edison Rios
people were rude, cashier gave me one sauce, made me move my car and didn’t give me a straw. do better
Atmosphere: 1
Food: 3
Service: 1
Hannibal Imhotep
My wife and I went to this particular McDonald's for breakfast. As we began to order, we remembered the breakfast special they was supposed to have but their minue didn't indicate it or there were no information posters on the window as norm. The young lady behind the cash register was non-helpful but she knew about the breakfast special. On top of that, our order wasn't completed once we got home to eat. We took the food back and informed them they had short us one item. The same young lady at the register pre-ordered our breakfast meal but went back to the register and said "let me see what happened" Huh!?????
Ricardo Bonifazio
Ask for mcchicken got sum old as one that they shouldn't even be giving out then the second one was just refried plus taste sum what strange n plus got charge for sweet sour sauce which I never been charge in Mc d before
Atmosphere: 5
Food: 1
Service: 1
Dalila Ruiz
I liked the friendliness of those who work in this place, they are very kind and cordial with customers.
Atmosphere: 5
Food: 5
Service: 5
Ricardo Davis
AWESOME WORKERS ?
Atmosphere: 5
Food: 5
Service: 5
Esmailyn Pacheco
I went to eat at the place twice and a young black razist spoke badly to me. I placed my order to eat and then the children wanted ice cream and I went to buy him ice cream. He started telling me things that I had already ordered a lot as if it were with his money that I was buying very badly I hope not to return
Love my breakfast from here. Keep up the great work staff.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Double Cheeseburger, Mcflurry with M&M's Candies, Cheeseburger, Chicken Mcnuggets, Big Mac, Large Fries, Mcchicken, Mccafé Caramel Iced Coffee, Hamburger Happy Meal, Mcdouble, Hash Browns, Sausage Mcmuffin
Aby ORourke
The lady at the counter was sweet with nice manners. The food was perfect flavor and temperature..loved the filet o fish..and of course always got to get chicken nuggets
Subject: Formal Complaint Regarding Food Quality and Customer Service at McDonald's Freeport Location
I am writing to formally express my dissatisfaction with the recent experiences I have encountered at the McDonald's location in Freeport. Regrettably, the quality of food and level of customer service have consistently fallen below acceptable standards.
On several occasions, I have received food that is either cold or incorrect, which is unacceptable and undermines the reliability I expect from McDonald's. Furthermore, the customer service at this location is significantly lacking. The staff often appear disengaged and indifferent to the needs of customers.
As a frequent patron of McDonald's, I believe it is crucial for these issues to be addressed promptly to restore the quality and service standards that the brand is renowned for. Implementing proper training and supervision of staff could substantially enhance the customer experience at this location.
Thank you for your attention to this matter. I look forward to seeing significant improvements in the near future.
Atmosphere: 1
Food: 1
Service: 1
David
workers there are clueless and barely communicate, they also act like any sauce they give out comes out of their paycheck
Michelle Bellow
I wanted to place a large order for an event I was having and was denied service because I was going to use my credit card. I spoke to the general manager Karina and she claims they are having problems with credit cards so she cannot accept mine. Poor customer service and I won’t return to this location. This is illegal to do so, so therefore I’m reporting them to the BBB. Sad we can’t support businesses in the neighborhood.
Got the order right.
Atmosphere: 5
Food: 5
Service: 5
FOOD POSION!! FOOD POSION!! I got extremely sick after eating spicy chicken and fries. It was the worse experience of my entire life. McDonald food is not REAL food!! Our bodies can’t digest all these chemically modified foods!! Will never eat McDonald food again
I’ve ordered from the McDonald’s for close to a decade and they never include the sauce.
Food: 2
Service: 1
Love this McDonald’s however no sauce even when I pay for it they still give me no sauce, like how am i supposed to dip 20 nuggets in one
little barbecue sauce
Atmosphere: 5
Food: 5
Service: 4
people were rude, cashier gave me one sauce, made me move my car and didn’t give me a straw. do better
Atmosphere: 1
Food: 3
Service: 1
My wife and I went to this particular McDonald's for breakfast. As we began to order, we remembered the breakfast special they was supposed to have but their minue didn't indicate it or there were no information posters on the window as norm. The young lady behind the cash register was non-helpful but she knew about the breakfast special. On top of that, our order wasn't completed once we got home to eat. We took the food back and informed them they had short us one item. The same young lady at the register pre-ordered our breakfast meal but went back to the register and said "let me see what happened" Huh!?????
Ask for mcchicken got sum old as one that they shouldn't even be giving out then the second one was just refried plus taste sum what strange n plus got charge for sweet sour sauce which I never been charge in Mc d before
Atmosphere: 5
Food: 1
Service: 1
I liked the friendliness of those who work in this place, they are very kind and cordial with customers.
Atmosphere: 5
Food: 5
Service: 5
AWESOME WORKERS ?
Atmosphere: 5
Food: 5
Service: 5
I went to eat at the place twice and a young black razist spoke badly to me. I placed my order to eat and then the children wanted ice cream and I went to buy him ice cream. He started telling me things that I had already ordered a lot as if it were with his money that I was buying very badly I hope not to return
Restaurantji Recommends
Love my breakfast from here. Keep up the great work staff.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Double Cheeseburger, Mcflurry with M&M's Candies, Cheeseburger, Chicken Mcnuggets, Big Mac, Large Fries, Mcchicken, Mccafé Caramel Iced Coffee, Hamburger Happy Meal, Mcdouble, Hash Browns, Sausage Mcmuffin
The lady at the counter was sweet with nice manners. The food was perfect flavor and temperature..loved the filet o fish..and of course always got to get chicken nuggets
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Mcnuggets, Filet-O-Fish
Subject: Formal Complaint Regarding Food Quality and Customer Service at McDonald's Freeport Location
I am writing to formally express my dissatisfaction with the recent experiences I have encountered at the McDonald's location in Freeport. Regrettably, the quality of food and level of customer service have consistently fallen below acceptable standards.
On several occasions, I have received food that is either cold or incorrect, which is unacceptable and undermines the reliability I expect from McDonald's. Furthermore, the customer service at this location is significantly lacking. The staff often appear disengaged and indifferent to the needs of customers.
As a frequent patron of McDonald's, I believe it is crucial for these issues to be addressed promptly to restore the quality and service standards that the brand is renowned for. Implementing proper training and supervision of staff could substantially enhance the customer experience at this location.
Thank you for your attention to this matter. I look forward to seeing significant improvements in the near future.
Atmosphere: 1
Food: 1
Service: 1
workers there are clueless and barely communicate, they also act like any sauce they give out comes out of their paycheck
I wanted to place a large order for an event I was having and was denied service because I was going to use my credit card.
I spoke to the general manager Karina and she claims they are having problems with credit cards so she cannot accept mine. Poor customer service and I won’t return to this location.
This is illegal to do so, so therefore I’m reporting them to the BBB.
Sad we can’t support businesses in the neighborhood.
Loading...