Off the Hook Raw Bar & Grill Freeport

195 Woodcleft Ave, Freeport
(516) 442-0600

Recent Reviews

Sort by
Rafeena Sinha

Very good restaurant. Dishes were delicious and service was excellent

Dave N

Lobster bisque tasted one stop above canned soup. Other dishes unremarkable. Nice folks working there, but wouldn't return. Oh - and still not sure what their version of a key lime pie is supposed to be. It was a pretty unattractive, cheap tasting quasi tart, I guess?

Atmosphere: 2

Food: 2

Service: 3

Analiese

Really great place. Waiter was great. Food was great. No complaints ! We will be back

Atmosphere: 5

Food: 5

Service: 5

Emma Madramotoo

The food, service, and atmosphere were amazing. Our waiter was very attending and friendly, always assuring that we were doing good. The food came out in a very timely manner. Everything was fresh with lots of flavor. We will definitely be revisiting!

Atmosphere: 5

Food: 5

Service: 5

Janay Hamlin

Amazing experience! I had my daughters christening dinner here with 50 guests. It was such an amazing fun experience with Glenn and his staff! I will definitely go back! The food was so good! No complaints at all!

Thank you, thank you! đŸ€

Atmosphere: 5

Food: 5

Service: 5

Ashley Virnan

First time here and I would not go back

Atmosphere: 1

Food: 1

Service: 1

Henrieta Deka

Myself and a few friends went to brunch here. At the end of our lunch the waitress comes over to take the payment. She splits the bill in four and uses a wireless credit card machine to take each of our payments. At the end we notice she’s still standing at our table fumbling with the machine, we ask if everything was okay she says no and that two of our payments didn’t go through. We all quickly open our banking apps to notice all four payments had in fact gone through. She then say’s she’ll be back and shortly after she’s speaking with who seems to be the shift manager we over hear him say “Oh you charged everything to the wrong table”. At that point we all get up and proceed to leave as we approach the exit the manager is like “ The payment didn’t go through”, we all open and show our banking apps with payments in fact going through, then he goes “oh well we have to refund it and recharge your card because it went to the wrong table”. I say no, the waitress then begins to yell “I understand you’re upset but we need to recharge your card”. We all were puzzled and in shocked, I walked out into the doorway of the exit standing firm on my no and my friends followed behind. The fact that there was no apology for blatantly lying and saying the payments didn’t go through was so disrespectful and embarrassing. They literally tried to gaslight us because the waitress made a mistake and wanted to inconvenience us because of her ignorance. People sitting down eating started looking at us as if we were trying to walk out instead of the clueless waitress and imbecilic manager telling the truth about their mistakes. Yeah we won’t be back and regret spending over $235 not including the tip at this restaurant!!

Atmosphere: 3

Food: 2

Service: 1

palmfam palmfam

I wanted to give this place great reviews but it fell short for us. Our wine had gone bad days ago and when served two glasses you could smell that it had gone bad. For 15.00 a glass, it should never have been sent out to us. I pointed this out and they opened a fresh bottle and it was fine. No apology although the server did a knowledge that the smell alone was enough to determine it wasn't good. The mahi mahi fish mains were decent although on the dry side. My friends enjoyed their lobster rolls. Some of us paid extra for the sautĂ©ed broccoli which was not seasoned and tasted bland. We left that on the plate. The staff was efficient but not friendly. No smiles, no enthusiasm and no small talk. They were just going through the motions. I was hoping to find a gem on the nautical mile, but unfortunately, this wasn’t it. With upscale prices should come upscale service.

Atmosphere: 4

Food: 4

Service: 3

Laura B

Enjoyed some great food here with friends. Highly recommend this place. Food was phenomenal

Atmosphere: 5

Food: 5

Service: 5

Jackie Conn

Had delicious lobster rolls and margaritas today! Sat out back on the water, service and food were great! They even let our pup Winston hang out with us on the deck!

Atmosphere: 5

Food: 5

Service: 5

DANIEL STOSZEK

Good meal, nice outdoor seating.

Atmosphere: 5

Food: 5

Service: 5

Jeri Gargano

Rich was the best. Very comfortable, very sociable, very informative

Atmosphere: 5

Food: 5

Service: 5

Michael McArdle

Excellent food and service! We had the lobster rolls and our server Colin was amazing!

Gelissa Benoit

Great seafood and ambiance

Atmosphere: 5

Food: 5

Service: 5

Castle Express Moving \u0026 Storage

Excellent!

Atmosphere: 5

Food: 5

Service: 5

Loading...

Off the Hook Raw Bar & Grill Freeport

195 Woodcleft Ave, Freeport, NY 11520
(516) 442-0600