let me ask yall, do you see any caramel on the cup. how do i pay extra for smth yall arent even gna give me ?? yall think your slick cs this was a doordash order so u think “let me do the bare minimum”. shame on yall deadass
Atmosphere: 1
Food: 1
Service: 1
Nen Mem
I usually don’t have issues with Starbucks customer service but there’s a whole shift where the staff is disgusting. Also you guys need to fire that Jocelyn lady, her attitude stinks for someone who can’t make drinks correctly.
Atmosphere: 1
Food: 2
Service: 1
Erica Hitchgraham
Conveniently located near the Freeport Nautical Mile. Busy place, but quick service 👌. Food and coffee ☕️ taste great 👍
Vanessa Ganesh
Order online 20 mins before and still had to wait, very slow service, time is everything
Atmosphere: 1
Food: 5
Service: 1
Lisa Walker
Wonderful crew !! Very acc w pting and positive with my 20 month old grandson playing, interacted positively with him.
Atmosphere: 5
Food: 5
Service: 5
Merari Morel
Came in for Christmas Eve night - they were so nice and great drinks Who ever was working 12/24 2025 at 8:20ish give em a raise stat love em
VICTORIA C
Two identical drinks, same order, same customizations, yet one cup was clearly missing a large amount of liquid.
I’m not here to pay for a Venti and receive a Grande.
The explanation kept changing: different baristas, ice level, milk amount, even though both drinks were ordered light ice and included milk (oat milk, whole milk, and cream). Instead of fixing the issue, I was told I should order a latte next time if I wanted more milk.
Mistakes happen, but blaming the customer’s order? The dismissive attitude made the experience worse than the mistake itself.
Starbucks should ensure better training and professionalism. HIRE SOMEONE WHO CAN DO THEIR JOBS PROPERLY PLEASE.
Atmosphere: 2
Food: 1
Service: 1
Sean Blackburn
Consistently one of the worst Starbucks I’ve been too. I regularly have had to wait an exceedingly long time for simple drinks. Today, it took 12! minutes for a Venti Hot coffee. I had to ask 3 times before I was served. Even mobile ordering can take 2-3 times longer than the estimate.
Atmosphere: 1
Food: 2
Service: 1
Savanah Romero (Sav)
Inconsistent with drinks, lady at the front doesn’t look happy working there.
Service: 1
Daniela Perez
There are two waiters who are very rude just because of your race
Just wanted to give a shout-out to Andrew, the Coffee Master at this location (or, on shift during my visit). He kindly allowed me to change my mind from a food item to a drink (don't worry, no wastage!) and helped me settle on an iced vanilla cold brew.
The drink was delicious and just what was needed, and I appreciated his patience as I'm not a Starbucks regular. His top-notch service made me feel welcome and does make me want to come back soon!!
Thank you!
Atmosphere: 4
Food: 5
Service: 5
Sharon Meade
The service is probably the best I’ve experienced at a Starbucks. I enjoy the seasonal beverages.
Atmosphere: 5
Food: 4
Service: 5
Bianca Boyd (BB)
Love the staff and the coffee is always perfect, music is always on point. I left my sandwich and I’m so sad, but that’s on me! Everything was perfect !!
Atmosphere: 5
Food: 5
Service: 5
Ashley’s Review
I am extremely disappointed with my recent experience. I ordered a Strawberry refresher light ice no lemonade Venti size at the Starbucks location at 7:52pm. Upon arrival to collect my drink, I found that it was not filled to the proper level. The barista, a black gentleman with dreadlocks, seemed to have an attitude, which deterred me from addressing the issue. I paid $6.14 for a half-filled cup, which fell short of my expectations. As a frequent customer, I was not satisfied with the value I received. This experience prompted me to share my feedback, which I do not typically do.
let me ask yall, do you see any caramel on the cup. how do i pay extra for smth yall arent even gna give me ?? yall think your slick cs this was a doordash order so u think “let me do the bare minimum”. shame on yall deadass
Atmosphere: 1
Food: 1
Service: 1
I usually don’t have issues with Starbucks customer service but there’s a whole shift where the staff is disgusting. Also you guys need to fire that Jocelyn lady, her attitude stinks for someone who can’t make drinks correctly.
Atmosphere: 1
Food: 2
Service: 1
Conveniently located near the Freeport Nautical Mile. Busy place, but quick service 👌. Food and coffee ☕️ taste great 👍
Order online 20 mins before and still had to wait, very slow service, time is everything
Atmosphere: 1
Food: 5
Service: 1
Wonderful crew !! Very acc w pting and positive with my 20 month old grandson playing, interacted positively with him.
Atmosphere: 5
Food: 5
Service: 5
Came in for Christmas Eve night - they were so nice and great drinks
Who ever was working 12/24 2025 at 8:20ish give em a raise stat love em
Two identical drinks, same order, same customizations, yet one cup was clearly missing a large amount of liquid.
I’m not here to pay for a Venti and receive a Grande.
The explanation kept changing: different baristas, ice level, milk amount, even though both drinks were ordered light ice and included milk (oat milk, whole milk, and cream). Instead of fixing the issue, I was told I should order a latte next time if I wanted more milk.
Mistakes happen, but blaming the customer’s order? The dismissive attitude made the experience worse than the mistake itself.
Starbucks should ensure better training and professionalism. HIRE SOMEONE WHO CAN DO THEIR JOBS PROPERLY PLEASE.
Atmosphere: 2
Food: 1
Service: 1
Consistently one of the worst Starbucks I’ve been too. I regularly have had to wait an exceedingly long time for simple drinks.
Today, it took 12! minutes for a Venti Hot coffee. I had to ask 3 times before I was served. Even mobile ordering can take 2-3 times longer than the estimate.
Atmosphere: 1
Food: 2
Service: 1
Inconsistent with drinks, lady at the front doesn’t look happy working there.
Service: 1
There are two waiters who are very rude just because of your race
Atmosphere: 4
Food: 5
Service: 1
Restaurantji Recommends
Just wanted to give a shout-out to Andrew, the Coffee Master at this location (or, on shift during my visit). He kindly allowed me to change my mind from a food item to a drink (don't worry, no wastage!) and helped me settle on an iced vanilla cold brew.
The drink was delicious and just what was needed, and I appreciated his patience as I'm not a Starbucks regular. His top-notch service made me feel welcome and does make me want to come back soon!!
Thank you!
Atmosphere: 4
Food: 5
Service: 5
The service is probably the best I’ve experienced at a Starbucks. I enjoy the seasonal beverages.
Atmosphere: 5
Food: 4
Service: 5
Love the staff and the coffee is always perfect, music is always on point.
I left my sandwich and I’m so sad, but that’s on me! Everything was perfect !!
Atmosphere: 5
Food: 5
Service: 5
I am extremely disappointed with my recent experience. I ordered a Strawberry refresher light ice no lemonade Venti size at the Starbucks location at 7:52pm. Upon arrival to collect my drink, I found that it was not filled to the proper level. The barista, a black gentleman with dreadlocks, seemed to have an attitude, which deterred me from addressing the issue. I paid $6.14 for a half-filled cup, which fell short of my expectations. As a frequent customer, I was not satisfied with the value I received. This experience prompted me to share my feedback, which I do not typically do.
Atmosphere: 1
Food: 1
Service: 1
SLOW SERVICE!
Atmosphere: 2
Food: 3
Service: 1
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