Do NOT go to this McDonald's in Fulton NY. They have terrible service and they brag about it. Took my family there and they could not get our order to us in less than an hour so we left after canceling.
Atmosphere: 1
Food: 1
Service: 1
Jayden Slobe
Slow, and made 25 people pull into the reserve lanes to wait even longer. Took 30 minutes to get one sandwich and coffee. Insane. Will avoid this place forever
Atmosphere: 1
Food: 1
Service: 1
Devin Cramer
Was told to wait in the 2nd lane and never came back to take my order. Other lane had 4 vehicles ordered and only responded again once I switched lanes and waited 15min.
Atmosphere: 3
Food: 4
Service: 3
Carol Rosseter
Went to dinner with the family and got cold fries and raw quarter pounders. Sent the fries and the 2 quarter pounders back got one done and the other one raw again. Asked for a reimbursement of my quarter pounder got my money back for the sandwich. But the snickering and the rudeness of the staff. I will not be a customer at this store again after this experience.
Atmosphere: 2
Service: 2
Sharon Howland
The food is sometimes too cold for how much they charge. I want fresh, hot food.
Atmosphere: 5
Food: 3
Service: 5
Recommended dishes: Double Cheeseburger, Fish, Cheeseburger, Double Quarter Pounder with Cheese, World Famous Fries, Quarter Pounder Hamburger
Chris Baker
It poison, don't eat it or feed it to your family
Atmosphere: 1
Food: 1
Service: 1
Re Publican
Had to cancel my online order after waiting in drive thru for over 30 mins. This isn’t the first time it’s happened. I’ll take my business to other local establishments.
Atmosphere: 1
Food: 1
Service: 1
fluffy bunny
Super friendly staff that strive to make your order right, even if they mess something up they WILL get it taken care of for you. Other than that, it's a mcdonalds
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Double Quarter Pounder with Cheese
Scent Expressions
Like others have said: food came out totally wrong!! I guess being able to read and follow directions is no longer a requirement or priority for getting a job at McDonald's. It's happening at 95% of the McDonald's not just this one. But this one totally won the award for the biggest screwed up order. Order was made completely opposite of what I ordered. I placed a complaint with Corporate online and if I hear nothing I'll be calling too!! I get it it's not a 5 star restaurant chain but people are still spending hard earned money and should be able to get their order correct!!
I go to this McDonald’s every now and then because it’s cheap. Sometimes, it’s fairly busy and I can understand it, as I have worked in food for the past 3-4 years, including this McDonald’s a few years ago. Customer service here is absolutely horrible. When there’s even 4 cars in the drive thru, the employees are always in a mood. Especially the employee, Penny, who is only in a good mood if it’s dead. At the end of the day, I don’t care and move on, but this is just getting ridiculous.
Atmosphere: 3
Food: 4
Service: 1
Sue P
It's McDonald's. The crew rarely manage to get a simple sausage Mc muffin right, i.e. no cheese.
Atmosphere: 1
Food: 1
Service: 1
Renee Donhauser
Dry and buns were hard ,stale very disappointing after spending that much money , never again
Russ Ingoldby
Have been going to Fulton McDonald's for years and it has really gone down hill. Got food from drive thru and could not hear or understand the person working. I got home and my burger was disgusting. The sandwich was thrown together half raw and both sides of the bread were completely saturated with grease to the point of being soggy, even the cardboard box was saturated. It cost over 20$ for the meal and I fed it to my dog who was reluctant to eat it
Atmosphere: 1
Food: 1
Service: 1
George Szymanski
Wife went here today got the number 7 and came home for lunch and ended up with food poisoning guess calling the health department tomorrow
I ordered a quarter pounder & large fries
Atmosphere: 1
Food: 1
Service: 2
Do NOT go to this McDonald's in Fulton NY. They have terrible service and they brag about it. Took my family there and they could not get our order to us in less than an hour so we left after canceling.
Atmosphere: 1
Food: 1
Service: 1
Slow, and made 25 people pull into the reserve lanes to wait even longer. Took 30 minutes to get one sandwich and coffee. Insane. Will avoid this place forever
Atmosphere: 1
Food: 1
Service: 1
Was told to wait in the 2nd lane and never came back to take my order. Other lane had 4 vehicles ordered and only responded again once I switched lanes and waited 15min.
Atmosphere: 3
Food: 4
Service: 3
Went to dinner with the family and got cold fries and raw quarter pounders. Sent the fries and the 2 quarter pounders back got one done and the other one raw again. Asked for a reimbursement of my quarter pounder got my money back for the sandwich. But the snickering and the rudeness of the staff. I will not be a customer at this store again after this experience.
Atmosphere: 2
Service: 2
The food is sometimes too cold for how much they charge. I want fresh, hot food.
Atmosphere: 5
Food: 3
Service: 5
Recommended dishes: Double Cheeseburger, Fish, Cheeseburger, Double Quarter Pounder with Cheese, World Famous Fries, Quarter Pounder Hamburger
It poison, don't eat it or feed it to your family
Atmosphere: 1
Food: 1
Service: 1
Had to cancel my online order after waiting in drive thru for over 30 mins. This isn’t the first time it’s happened. I’ll take my business to other local establishments.
Atmosphere: 1
Food: 1
Service: 1
Super friendly staff that strive to make your order right, even if they mess something up they WILL get it taken care of for you. Other than that, it's a mcdonalds
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Double Quarter Pounder with Cheese
Like others have said: food came out totally wrong!! I guess being able to read and follow directions is no longer a requirement or priority for getting a job at McDonald's. It's happening at 95% of the McDonald's not just this one. But this one totally won the award for the biggest screwed up order. Order was made completely opposite of what I ordered. I placed a complaint with Corporate online and if I hear nothing I'll be calling too!! I get it it's not a 5 star restaurant chain but people are still spending hard earned money and should be able to get their order correct!!
Atmosphere: 3
Food: 1
Service: 1
Restaurantji Recommends
I go to this McDonald’s every now and then because it’s cheap. Sometimes, it’s fairly busy and I can understand it, as I have worked in food for the past 3-4 years, including this McDonald’s a few years ago. Customer service here is absolutely horrible. When there’s even 4 cars in the drive thru, the employees are always in a mood. Especially the employee, Penny, who is only in a good mood if it’s dead. At the end of the day, I don’t care and move on, but this is just getting ridiculous.
Atmosphere: 3
Food: 4
Service: 1
It's McDonald's. The crew rarely manage to get a simple sausage Mc muffin right, i.e. no cheese.
Atmosphere: 1
Food: 1
Service: 1
Dry and buns were hard ,stale very disappointing after spending that much money , never again
Have been going to Fulton McDonald's for years and it has really gone down hill. Got food from drive thru and could not hear or understand the person working. I got home and my burger was disgusting. The sandwich was thrown together half raw and both sides of the bread were completely saturated with grease to the point of being soggy, even the cardboard box was saturated. It cost over 20$ for the meal and I fed it to my dog who was reluctant to eat it
Atmosphere: 1
Food: 1
Service: 1
Wife went here today got the number 7 and came home for lunch and ended up with food poisoning guess calling the health department tomorrow
Food: 1
Service: 4
Recommended dishes: Cheeseburger
Loading...