My partner ordered through the app. I arrived and didn’t see my order so I sat down because the employee was helping another customer. That’s fine, I could wait. The front line was a mess. Lids left off and foods were contaminated with other foods. The line was horrendous looking. The glass was disgusting. Everything was just dirty and unkempt. I asked the employee if he was having a rough day. He was and was the only employee on. While making my sub, he pulled a piece of turkey off and informed me there was a hair and asked me if I wanted him to remake the sub. I told him no (I was already grossed out). While my subs were in the toaster, the employee went in the back and blew his nose without washing his hands. I could see the sink from where I was standing. He came out passing another sink and put gloves on and continued with the food. Gross. He wrapped up the subs and asked if I was delivering DoorDash. I told him that no. The subs were for me. Then, when I was about to leave, he was helping another customer and told them he had to get new lettuce because it was rotten. He said the shift the night before never prepped new lettuce. (It was 5PM. You didn’t notice the lettuce was bad during shift change?) I get home, and wanted to see how bad the subs looked. Yup. Soggy, brownish lettuce and sandwiches FULL of mayonnaise. I hadn’t had any intentions of eating these subs because the store was disgusting. The bad lettuce solidified it for me 🤢. The employee was nice but it seemed like he just didn’t care. We’re in the process of trying to get a refund since the subs were inedible.
Atmosphere: 1
Food: 1
Service: 2
Steven Mansfield
I have ordered several times from this Subway inside Walmart in fulton NY. I figured the first time was a fluke but time after time they keep screwing up my order. I had enough and switched to another subway across the river one that can read and work. Its so pathetic that the one in Walmart can't read a simple recipe from doordash and get the order right.
Ill never go back to this store and I make sure I spread the word to others. With the amount of money I spend at one time and how often I go that they can't get the orfer right. Forgive me for my spelling or my grammar, its just im frustrated with the incompetence of this store. Yet they think they deserve more than minimum wage yet they can't read.
Atmosphere: 1
Food: 1
Service: 1
John Recore
If I could give these guys then I would they don't know how to make a wrap very poor attitude very slow they never know where the utensils are and then do what you ask I would never go there again
Atmosphere: 1
Food: 3
Service: 1
Taylor Clark
This place is ridiculous. It's pointless ordering off the app, I have done so dozens of times and they never have it made when I go to get it, even when I go after the pick up time listed. I've told them I paid for extra things on the app just to have them not give me what I have paid extra for. Your better off going in person if you want to order so you can actually watch what they are doing with your food
Atmosphere: 2
Food: 3
Service: 1
Wilhelmina Steward
Service bad ordered American club with American cheese . Got no cheese they was out of mayo and did not say anything they had no ice and at 1 pm they had no meatballs corporate has really dropped the ball in this nasty place.
Myah Sanford
Waited in line for 15-20 minutes for her to come back and tell me “she’ll be right with me” while no one else was in line. I continued to wait another 5 minutes for her to either make an order or make someone else food I honestly have no idea what she was doing. I always wait a ridiculous amount of time at this location, put a monitor outback so you can see when people walk up. Not that hard. Absolutely ridiculous.
Atmosphere: 1
Food: 3
Service: 1
George Szymanski
Stood at counter for 10 mints 2 girls working never said welcome to subway can you please hold on we are making subs ignore us as we were not there then finally help my wife as we paid she never said thank you just have a nice day need to be retrain on customer service skills
Atmosphere: 3
Food: 3
Service: 1
Whitney Richards
Place an order online for pick up. When I got there 20minutes later the 2 subs weren’t even started and there was no line. When I got to the counter I asked if my 2 subs I ordered 20mins ago were ready and the lady started giving me attitude so I started giving it back to her. Then the person continued to tell other customers she didn’t take her bipolar meds and when I came in giving her attitude so she is mad. Very unprofessional.
Timothy Morse (Tim)
Used doordash tonight.
Meatball marinara. Lacked sauce, bread was burnt, no cheese at all. Worst sub I've had from Subway
Black forest was heavily toasted when we never asked for it to be toasted.
The churro tasted like it had freezer burn and 0 flavor.
Foot long cookie was ok
Atmosphere: 4
Food: 1
Service: 4
Melissa Zavaski
No service for 8 customers.We all walked away. The girl kept sweeping. The boy was on the phone with someone and the girl said, "sorry somethings going on in the back " AKA, you're not important. The boy was working hard and she was barely working! I'll never return to SubWay if they're working every again.
1person on,rude had an hour lunch break didn't have only 10 minutes to eat. Ordered the protein bowl BMT w/ bacon and provolone cheese didn't get either.. other bowl was black forest ham with provolone cheese again no cheese. Person making salad said oh that's weird. Would not fix
Service: 1
Melissa Lewis
I paid for extra cheese and extra bacon oil and mayonnaise they never put the oil on my sub and was definitely not extra anything I ordered baked lays they wasn't delivered with the subs either called SUBWAY 10 times to get credit and they never answered the phone Absolutely ridiculous
Scott Cumber
They never have nothing need get there stuff together or just close there doors
Mini m&m
Asked for pepperjack and got white American cheese instead, when I walked up to the counter I was told the first time that it was correct bc of the red in the sandwich but it was either from the sauce or the skin from the tomato. Then, was told that pepper jack is just white American cheese with peppers in it, I had to walk away bc I’m not trying to cause a scene I just wanted the correct cheese.
Emmalyne Case
Very good alway have everything I want and they double check what I say before I pay
My partner ordered through the app. I arrived and didn’t see my order so I sat down because the employee was helping another customer. That’s fine, I could wait. The front line was a mess. Lids left off and foods were contaminated with other foods. The line was horrendous looking. The glass was disgusting. Everything was just dirty and unkempt. I asked the employee if he was having a rough day. He was and was the only employee on. While making my sub, he pulled a piece of turkey off and informed me there was a hair and asked me if I wanted him to remake the sub. I told him no (I was already grossed out). While my subs were in the toaster, the employee went in the back and blew his nose without washing his hands. I could see the sink from where I was standing. He came out passing another sink and put gloves on and continued with the food. Gross. He wrapped up the subs and asked if I was delivering DoorDash. I told him that no. The subs were for me. Then, when I was about to leave, he was helping another customer and told them he had to get new lettuce because it was rotten. He said the shift the night before never prepped new lettuce. (It was 5PM. You didn’t notice the lettuce was bad during shift change?) I get home, and wanted to see how bad the subs looked. Yup. Soggy, brownish lettuce and sandwiches FULL of mayonnaise. I hadn’t had any intentions of eating these subs because the store was disgusting. The bad lettuce solidified it for me 🤢. The employee was nice but it seemed like he just didn’t care. We’re in the process of trying to get a refund since the subs were inedible.
Atmosphere: 1
Food: 1
Service: 2
I have ordered several times from this Subway inside Walmart in fulton NY. I figured the first time was a fluke but time after time they keep screwing up my order. I had enough and switched to another subway across the river one that can read and work. Its so pathetic that the one in Walmart can't read a simple recipe from doordash and get the order right.
Ill never go back to this store and I make sure I spread the word to others. With the amount of money I spend at one time and how often I go that they can't get the orfer right. Forgive me for my spelling or my grammar, its just im frustrated with the incompetence of this store. Yet they think they deserve more than minimum wage yet they can't read.
Atmosphere: 1
Food: 1
Service: 1
If I could give these guys then I would they don't know how to make a wrap very poor attitude very slow they never know where the utensils are and then do what you ask I would never go there again
Atmosphere: 1
Food: 3
Service: 1
This place is ridiculous. It's pointless ordering off the app, I have done so dozens of times and they never have it made when I go to get it, even when I go after the pick up time listed. I've told them I paid for extra things on the app just to have them not give me what I have paid extra for. Your better off going in person if you want to order so you can actually watch what they are doing with your food
Atmosphere: 2
Food: 3
Service: 1
Service bad ordered American club with American cheese . Got no cheese they was out of mayo and did not say anything they had no ice and at 1 pm they had no meatballs corporate has really dropped the ball in this nasty place.
Waited in line for 15-20 minutes for her to come back and tell me “she’ll be right with me” while no one else was in line. I continued to wait another 5 minutes for her to either make an order or make someone else food I honestly have no idea what she was doing. I always wait a ridiculous amount of time at this location, put a monitor outback so you can see when people walk up. Not that hard. Absolutely ridiculous.
Atmosphere: 1
Food: 3
Service: 1
Stood at counter for 10 mints 2 girls working never said welcome to subway can you please hold on we are making subs ignore us as we were not there then finally help my wife as we paid she never said thank you just have a nice day need to be retrain on customer service skills
Atmosphere: 3
Food: 3
Service: 1
Place an order online for pick up. When I got there 20minutes later the 2 subs weren’t even started and there was no line. When I got to the counter I asked if my 2 subs I ordered 20mins ago were ready and the lady started giving me attitude so I started giving it back to her. Then the person continued to tell other customers she didn’t take her bipolar meds and when I came in giving her attitude so she is mad. Very unprofessional.
Used doordash tonight.
Meatball marinara. Lacked sauce, bread was burnt, no cheese at all. Worst sub I've had from Subway
Black forest was heavily toasted when we never asked for it to be toasted.
The churro tasted like it had freezer burn and 0 flavor.
Foot long cookie was ok
Atmosphere: 4
Food: 1
Service: 4
No service for 8 customers.We all walked away. The girl kept sweeping. The boy was on the phone with someone and the girl said, "sorry somethings going on in the back " AKA, you're not important. The boy was working hard and she was barely working! I'll never return to SubWay if they're working every again.
Atmosphere: 2
Food: 5
Service: 1
Restaurantji Recommends
1person on,rude had an hour lunch break didn't have only 10 minutes to eat. Ordered the protein bowl BMT w/ bacon and provolone cheese didn't get either.. other bowl was black forest ham with provolone cheese again no cheese. Person making salad said oh that's weird. Would not fix
Service: 1
I paid for extra cheese and extra bacon oil and mayonnaise they never put the oil on my sub and was definitely not extra anything I ordered baked lays they wasn't delivered with the subs either called SUBWAY 10 times to get credit and they never answered the phone Absolutely ridiculous
They never have nothing need get there stuff together or just close there doors
Asked for pepperjack and got white American cheese instead, when I walked up to the counter I was told the first time that it was correct bc of the red in the sandwich but it was either from the sauce or the skin from the tomato. Then, was told that pepper jack is just white American cheese with peppers in it, I had to walk away bc I’m not trying to cause a scene I just wanted the correct cheese.
Very good alway have everything I want and they double check what I say before I pay
Loading...