So I’ve been ordering Jamba for s while now, I go do often the employee told me to download there app at the Roosevelt felid location and I did….. the female employees are great!! I downloaded the app and been racking up my points ever since!!
Unfortunately, This morning I spoke to Jamba Juice customer service and spoke to them regarding using my free waffle reward that KEEPS posting to the homepage of my rewards app, in a separate location then the points section….. the Representative told me that they can’t honor my coupon because I’ve never used it….. on the coupon it doesn’t have a expiration date so I was completely unaware…. I asked to speak to her supervisor “LEO” and he said that he will not honer my coupon and it’s company policy for them NOT to honor my coupon as a valued customer….. I DO NOT APPRECIATE THAT AS A CONPANY… I spend money there and I would like for the money that I spend to rep the BENNIFITS of spending….its disgusting as a company…. That shouldn’t be an issue or not honored….. So now for my lunch break instead of spending my money I will be using the remaining amount of my points for my smoothie and I will be deleting the application and I WILL NOT SUPPORT THE CHAIN COMPANY… including the brands there attached tooo they absolutely DO NOT VALUE THERE CUSTOMERS.
Atmosphere: 3
Service: 1
SungJin Yun
great smoothies, quick delivery, good service, can't go wrong with a healthy fix as you walk around roosevelt field mall. Make sure you sign up for the rewards. I only get one type of drink from here and it has always been consistently made. this is regardless of who is working there. that should seem like a given but you never know what you get with some mall food.
Atmosphere: 5
Food: 5
Service: 5
Jenny
Whoever that lady was that worked on FRIDAY AUGUST 9TH 2024 at 12:45-12:50 PM. You have HORRIBLE customer service manners. Learn how to ask a customer, “is there anything else you would like or that is all?” OR DON’T WORK AT A JOB THAT REQUIRES YOU TO SPEAK TO CUSTOMERS. Don’t rush me and spit the total in my face when I WASN’T EVEN FINISHED ORDERING. Already filed a complaint to management. SO DAMN RUDE!
Atmosphere: 1
Food: 3
Service: 1
AJ
Cancelled my order and didn’t want to make the smoothie after I was right outside the place.
Atmosphere: 1
Food: 1
Service: 1
William Jacobs
I had an incredible experience at Jamba Juice in Roosevelt Field Mall! Claudia and Andrea are absolute gems.Claudia's customer service is top-notch, and Andrea whipped up the most fantastic Caribbean Passion smoothie I've ever had.It's clear that they take pride in their work and truly care about their customers.I'll definitely be back for more of their delicious treats and friendly service! ??? #JambaJuiceRooseveltField #SatisfiedCustomer
William A Jacobs, Realtor
I had an incredible experience at Jamba Juice in Roosevelt Field Mall! Claudia and Andrea are absolute gems.
Claudia's customer service is top-notch, and Andrea whipped up the most fantastic Caribbean Passion smoothie I've ever had.
It's clear that they take pride in their work and truly care about their customers.
I'll definitely be back for more of their delicious treats and friendly service! 👏🥤😊
Sherry Lu
This has been my favorite spot ever since I was a student :) I still remember back in the days Everytime we finish class , me and my classmates common question is always “ you wanna go Jamba ?! “ ???
Monika
Two stars for the smoothie and bowl because it was delicious, however, the cashier who took my order started complaining in Spanish in the middle of taking my order that she didn’t want to make a bowl and didn’t want to be at work thinking I wouldn’t understand her so costumer service is actually terrible. I will not return to this location if making a smoothie bowl is too much for them. Very unprofessional.
M
Smoothies are great. But service is terrible. One time I went and at 4:00 they tell me they’re closed waiting for fruit. Meanwhile I can see the fruit. I waited about 5 min and then they took my order. Keep in mind. No one brought any fruit. Then I go again. And I order. After I put my order in. I am looking at the kid that is suppose to make my smoothie. Just looking at his phone and not making my smoothie. It wasn’t until I said something, that he started making it.
Whats the point of being open on Easter and it's 430pm and you say you closed . Why did you open in the first place and who tells ppl no more. Don't you want my money? I understand if it was no one but there ppl waiting on line and they don't even tell you they closed. a random guy just walked up an ask some guy say we closed. They Laughing and B.S.with each other. I want you to take my money. I love Jambajuice and drove from for nothing. I been a customer over 12 years. I would give them a 0 I could. So disappointing?
Steven Loggins
Whats the point of being open on Easter and it's 430pm and you say you closed . Why did you open in the first place and who tells ppl no more. Don't you want my money? I understand if it was no one but there ppl waiting on line and they don't even tell you they closed. a random guy just walked up an ask some guy say we closed. They Laughing and B.S.with each other. I want you to take my money. I love Jambajuice and drove from for nothing. I been a customer over 12 years. I would give them a 0 I could. So disappointing?
duck duck goose
This location is extremely clean, and I adore the workers here. Thank you for making my mornings unique by your wonderful aura.
A Nolastname
Horrible service. Lady at the register had such a bad attitude. Smoothies are not the same quality. There are other options worth trying than this one.
Dominic Gomez
Crew was to slow and and dont know what they are doing.
Great smoothies, fast service
Atmosphere: 5
Food: 5
Service: 5
So I’ve been ordering Jamba for s while now, I go do often the employee told me to download there app at the Roosevelt felid location and I did….. the female employees are great!! I downloaded the app and been racking up my points ever since!!
Unfortunately, This morning I spoke to Jamba Juice customer service and spoke to them regarding using my free waffle reward that KEEPS posting to the homepage of my rewards app, in a separate location then the points section….. the Representative told me that they can’t honor my coupon because I’ve never used it….. on the coupon it doesn’t have a expiration date so I was completely unaware…. I asked to speak to her supervisor “LEO” and he said that he will not honer my coupon and it’s company policy for them NOT to honor my coupon as a valued customer….. I DO NOT APPRECIATE THAT AS A CONPANY… I spend money there and I would like for the money that I spend to rep the BENNIFITS of spending….its disgusting as a company…. That shouldn’t be an issue or not honored…..
So now for my lunch break instead of spending my money I will be using the remaining amount of my points for my smoothie and I will be deleting the application and I WILL NOT SUPPORT THE CHAIN COMPANY… including the brands there attached tooo they absolutely DO NOT VALUE THERE CUSTOMERS.
Atmosphere: 3
Service: 1
great smoothies, quick delivery, good service, can't go wrong with a healthy fix as you walk around roosevelt field mall. Make sure you sign up for the rewards. I only get one type of drink from here and it has always been consistently made. this is regardless of who is working there. that should seem like a given but you never know what you get with some mall food.
Atmosphere: 5
Food: 5
Service: 5
Whoever that lady was that worked on FRIDAY AUGUST 9TH 2024 at 12:45-12:50 PM. You have HORRIBLE customer service manners. Learn how to ask a customer, “is there anything else you would like or that is all?” OR DON’T WORK AT A JOB THAT REQUIRES YOU TO SPEAK TO CUSTOMERS. Don’t rush me and spit the total in my face when I WASN’T EVEN FINISHED ORDERING. Already filed a complaint to management. SO DAMN RUDE!
Atmosphere: 1
Food: 3
Service: 1
Cancelled my order and didn’t want to make the smoothie after I was right outside the place.
Atmosphere: 1
Food: 1
Service: 1
I had an incredible experience at Jamba Juice in Roosevelt Field Mall! Claudia and Andrea are absolute gems.Claudia's customer service is top-notch, and Andrea whipped up the most fantastic Caribbean Passion smoothie I've ever had.It's clear that they take pride in their work and truly care about their customers.I'll definitely be back for more of their delicious treats and friendly service! ??? #JambaJuiceRooseveltField #SatisfiedCustomer
I had an incredible experience at Jamba Juice in Roosevelt Field Mall! Claudia and Andrea are absolute gems. Claudia's customer service is top-notch, and Andrea whipped up the most fantastic Caribbean Passion smoothie I've ever had. It's clear that they take pride in their work and truly care about their customers. I'll definitely be back for more of their delicious treats and friendly service! 👏🥤😊
This has been my favorite spot ever since I was a student :) I still remember back in the days Everytime we finish class , me and my classmates common question is always “ you wanna go Jamba ?! “ ???
Two stars for the smoothie and bowl because it was delicious, however, the cashier who took my order started complaining in Spanish in the middle of taking my order that she didn’t want to make a bowl and didn’t want to be at work thinking I wouldn’t understand her so costumer service is actually terrible. I will not return to this location if making a smoothie bowl is too much for them. Very unprofessional.
Smoothies are great. But service is terrible. One time I went and at 4:00 they tell me they’re closed waiting for fruit. Meanwhile I can see the fruit. I waited about 5 min and then they took my order. Keep in mind. No one brought any fruit. Then I go again. And I order. After I put my order in. I am looking at the kid that is suppose to make my smoothie. Just looking at his phone and not making my smoothie. It wasn’t until I said something, that he started making it.
Restaurantji Recommends
Whats the point of being open on Easter and it's 430pm and you say you closed . Why did you open in the first place and who tells ppl no more. Don't you want my money? I understand if it was no one but there ppl waiting on line and they don't even tell you they closed. a random guy just walked up an ask some guy say we closed. They Laughing and B.S.with each other. I want you to take my money. I love Jambajuice and drove from for nothing. I been a customer over 12 years. I would give them a 0 I could. So disappointing?
Whats the point of being open on Easter and it's 430pm and you say you closed . Why did you open in the first place and who tells ppl no more. Don't you want my money? I understand if it was no one but there ppl waiting on line and they don't even tell you they closed. a random guy just walked up an ask some guy say we closed. They Laughing and B.S.with each other. I want you to take my money. I love Jambajuice and drove from for nothing. I been a customer over 12 years. I would give them a 0 I could. So disappointing?
This location is extremely clean, and I adore the workers here. Thank you for making my mornings unique by your wonderful aura.
Horrible service. Lady at the register had such a bad attitude. Smoothies are not the same quality. There are other options worth trying than this one.
Crew was to slow and and dont know what they are doing.
Loading...