Melt Shop

Incredible experience tonight. Exceptional collaboration leadership from Genesis and Rabell. Magnificent location serving delicious tasty food. GENESIS, is truly a professional- so efficient, friendly with a admired calm demeanor. Proactive efficiency - with our order. Was sensational with modification to our dishes due to personal-dietary and religious preferences. She is a treasure! Truly grateful. A perfect place to dine with a outstanding staff. Thanks, Genesis !!

Atmosphere: 5

Food: 5

Service: 5

They play loud music that ruins the experience of eating at the mall .. keep it to yourself guys !not at the people likes your music!!

This place traumatized me. I’ve been vegetarian for 10 years so I asked for the impossible burger. After taking a few bites of the burger they gave me I realized it was real meat. I was disgusted and distraught, I had a severe emotional response that I was not expecting. If you don’t care about someone’s dietary restrictions then take off the impossible burger option off the menu. This was the first time I had eaten meat in a while and it made me physically sick, diarrhea and nasea.

Atmosphere: 1

Food: 1

Service: 1

They didn’t tell us they were out of the tomato soup until they handed us our order. Also they burnt the burger and the fries were overdone. Couldn’t refund us back on the card because “they didn’t know how to” and had to give us cash.

Atmosphere: 1

Food: 1

Service: 2

It's not the cheapest, but th food and staff here are excellent!! I highly recommend the homemade tomato soup, and the croutons are a great addition. The melts and sandwiches taste great and came out quick, will visit again :)

Atmosphere: 4

Food: 5

Service: 5

Amazing melts. Go here if youre looking for a grand cheat day!

Atmosphere: 4

Food: 4

Service: 4

The Nutella Shake always slaps.

Atmosphere: 5

Food: 5

Service: 5

Horrible experience and didn't get my food even after paying for it?!? Paid for food at the self serve station and my payment went through. When I spoke to a gentlemen there and told him that the machine didn't give me a receipt, he just told me that they didn't have my order. I showed him that I paid for it with apple pay and I even showed him that the payment went through on my phone. He told me that they didn't have the order and if the payment goes through to call them directly to get a refund. He did not even offer to assist me with ordering again, just gave me attitude and basically gave me the impression that I was annoying him. It seemed like instead of looking for a solution they just wanted me to go away after I literally paid for the food... Horrible service and will not be returning back. I would urge anybody who goes here to be cautious of this.

Atmosphere: 1

Food: 1

Service: 1

Food was not great. Cold. The Mac and cheese looked nothing like the pictures. It was just a lot of cheese and limited noodles throw

Atmosphere: 3

Food: 2

Service: 4

The workers are all great people and the food is somehow even better

Atmosphere: 5

Food: 5

Service: 5

Lmao… don’t. It’s just chicken nuggets in a bun.

Atmosphere: 1

Food: 1

Service: 1

Food freshly made and delicious, service was efficient, and Quincy and the other staff super helpful and friendly.

Atmosphere: 5

Food: 5

Service: 5

good burgers and shakes from time to time.

Atmosphere: 3

Food: 4

Service: 4

Gave this place a try and it exceeded my expectations.The Caesar Chicken Wrap was so good we had to return and get another for the ride back to the Bronx.The staff there really stands out from the rest of the  food options at the mall. Hospitality cant be taught and they all  naturally have it there.

Atmosphere: 5

Food: 5

Service: 5

Came yesterday and the team was friendly and everyone seemed genuine, food was top notch and the customer service was amazing!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Fried Chicken Melt