Today we decided to try the Nordstrom Grill for the first time. Our server, Herson, was totally kind, professional, and attentive. We had the misfortune to sit near a very rude and disruptive customer. We almost got up and left. Herson very smoothly difused the uncomfortable situation. The rest of our lunch was perfect. The food is so delicious. We will definitely be back. Thank you Herson and Michel our wonderful host. You are both an asset to your firm.
Atmosphere: 5
Food: 5
Service: 5
Sheryl
We love it at Nordstrom Grill. The wait staff are so attentive and friendly. The food is very good and it's a relaxing comfortable place.
skerling reynoso
I’ve been coming in here since 2017 but there’s about 2 serves in here that are horrible with timing & engagement, I understand the food has nothing to do with them but updating the customers would be nice wether we’re in here when it’s busy or slow the food takes a very ping time to come out but some servers don’t event update or interact.
Atmosphere: 1
Service: 1
Cheryl
Well 1st, I have never been to Nordstrom Grill before. Open table says you need to make a reservation, so I did. When we arrived there were 6 people there , the waiter said to us 2 people & I said I made a reservation, he laughed. My husband thought it looked like a cafeteria. Open table said it had a fireplace, it doesn't. It doesn't, you have to go into the Nordstrom store to use the restroom. We ordered drinks, which we were the only ones doing so, everyone else was drinking soda or water. They were looking at us like we were nuts. We then ordered an appetizer, & our main meal which my husband had a Turkey Club (because he was nervous about the food) I got the Filet Mignon with a vegetable & potatoes . I have to say the Appetizer was delicious, my dinner was de& my husband liked his club sandwich. We took the waiters advice & split the bread pudding desert. That was also was delicious. Overall I will only be going there again when I am shopping all day, never again for a special or a Date night
Irma
Brussel sprouts appetizer and turkey club sandwich were delicious and service was excellent.
Andrés
Good morning, dear friends, I ate with my family and children. They served me the meat for the children very spicy. I told them it was for them and they bothered to change it for me, but they didn't do it anyway. We ordered dessert, they didn't give it to take away because it was supposedly late to eat there, but there were still people there eating and everything arrived in bad condition. The cardboard got wet, it opened and the dessert was damaged.
Ann Ann
Everything was excellent the service the atmosphere the food would definitely recommend
Atmosphere: 5
Food: 5
Service: 5
Frank David
My waitress was excellent her name was Patty this was my second visit and I requested Patty because she provides excellent customer service and treat you like a family member the food is very good I was very surprised of the quality of the food being that it's in a restaurant store I recommend it to anybody
L Savi
Juanito is the sweetest server there! The food is spot on! The fries and the spaghetti are absolutely delicious!
Atmosphere: 5
Food: 5
Service: 5
WilliamNY
My visit to Nordstrom Grill at Roosevelt Field was a delight from start to finish, with standout service and a menu that satisfied everyone at our table. Juanito was particularly attentive, anticipating our needs and ensuring our dining experience was exceptional—exactly the level of service one hopes for at Nordstrom. The Brussels sprouts were a true revelation; the combination of sweet honey, the crunch of peanuts, and a kick of hot chilies created a harmonious blend of flavors and textures that I highly recommend. The children's menu also impressed with its variety, although my kids tend to gravitate towards the comforting simplicity of the buttered pasta. Whether you're dining with family or friends, make sure to ask for Juanito and try the Brussels sprouts—you'll thank me later!
My husband, my one year old son, and I always come here! It's always something special or on a whim. We love the fact we can dine here and have an experience with little to no issues. We love having Juanito as our server! He's kind, professional, friendly and always makes the best drinks. He has really shown his personality with us and we sincerely appreciate that! To my embarrassment , my one year old knocked his food off the table and Juanito understood! As a new mom, things like that have us feeling so apologetic!! But I am appreciative that he was not annoyed and he also shared his experiences. He is always making us feel welcomed and I am so happy to write this review to praise him and his work ethic. Thanks to Nordstrom for hiring a wonderful individual such as Juanito. 5 stars for food, ambiance and of course... the amazing service— always! The staff at the Grill should be very proud and happy to know they have represented themselves so well. I love sharing this recommendation to people. Thanks again and thank you so much to Juanito! Until next time .. Food: Calamari, Salad and Salmon, Halibut Drinks: Next Flight Out and of course the Apple Sangria!
Allan Simon
The chicken tacos with lime and the special extra cheese onion soup are 10 out of 10.The bread with the olive tapenade was delicious.The Rose wine was excellent.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Onion Soup
T Hom
Wow the service was top notch and all the service folks are happy to help you. Food was very good and the service was exceptional!! This is an good example service with a smile .
Atmosphere: 3
Food: 4
Service: 5
Gillian Robinson
The cosmetics department has the most helpful and knowledgeable staff. Excellent range of products too.
Tim Hom
Wow the service was top notch and all the service folks are happy to help you. Food was very good and the service was exceptional!! This is an good example service with a smile .
Today we decided to try the Nordstrom Grill for the first time. Our server, Herson, was totally kind, professional, and attentive. We had the misfortune to sit near a very rude and disruptive customer. We almost got up and left. Herson very smoothly difused the uncomfortable situation. The rest of our lunch was perfect. The food is so delicious. We will definitely be back. Thank you Herson and Michel our wonderful host. You are both an asset to your firm.
Atmosphere: 5
Food: 5
Service: 5
We love it at Nordstrom Grill. The wait staff are so attentive and friendly. The food is very good and it's a relaxing comfortable place.
I’ve been coming in here since 2017 but there’s about 2 serves in here that are horrible with timing & engagement, I understand the food has nothing to do with them but updating the customers would be nice wether we’re in here when it’s busy or slow the food takes a very ping time to come out but some servers don’t event update or interact.
Atmosphere: 1
Service: 1
Well 1st, I have never been to Nordstrom Grill before. Open table says you need to make a reservation, so I did. When we arrived there were 6 people there , the waiter said to us 2 people & I said I made a reservation, he laughed. My husband thought it looked like a cafeteria. Open table said it had a fireplace, it doesn't. It doesn't, you have to go into the Nordstrom store to use the restroom. We ordered drinks, which we were the only ones doing so, everyone else was drinking soda or water. They were looking at us like we were nuts. We then ordered an appetizer, & our main meal which my husband had a Turkey Club (because he was nervous about the food) I got the Filet Mignon with a vegetable & potatoes . I have to say the Appetizer was delicious, my dinner was de& my husband liked his club sandwich. We took the waiters advice & split the bread pudding desert. That was also was delicious. Overall I will only be going there again when I am shopping all day, never again for a special or a Date night
Brussel sprouts appetizer and turkey club sandwich were delicious and service was excellent.
Good morning, dear friends, I ate with my family and children. They served me the meat for the children very spicy. I told them it was for them and they bothered to change it for me, but they didn't do it anyway. We ordered dessert, they didn't give it to take away because it was supposedly late to eat there, but there were still people there eating and everything arrived in bad condition. The cardboard got wet, it opened and the dessert was damaged.
Everything was excellent the service the atmosphere the food would definitely recommend
Atmosphere: 5
Food: 5
Service: 5
My waitress was excellent her name was Patty this was my second visit and I requested Patty because she provides excellent customer service and treat you like a family member the food is very good I was very surprised of the quality of the food being that it's in a restaurant store I recommend it to anybody
Juanito is the sweetest server there! The food is spot on! The fries and the spaghetti are absolutely delicious!
Atmosphere: 5
Food: 5
Service: 5
My visit to Nordstrom Grill at Roosevelt Field was a delight from start to finish, with standout service and a menu that satisfied everyone at our table. Juanito was particularly attentive, anticipating our needs and ensuring our dining experience was exceptional—exactly the level of service one hopes for at Nordstrom. The Brussels sprouts were a true revelation; the combination of sweet honey, the crunch of peanuts, and a kick of hot chilies created a harmonious blend of flavors and textures that I highly recommend. The children's menu also impressed with its variety, although my kids tend to gravitate towards the comforting simplicity of the buttered pasta. Whether you're dining with family or friends, make sure to ask for Juanito and try the Brussels sprouts—you'll thank me later!
Restaurantji Recommends
My husband, my one year old son, and I always come here! It's always something special or on a whim. We love the fact we can dine here and have an experience with little to no issues. We love having Juanito as our server! He's kind, professional, friendly and always makes the best drinks. He has really shown his personality with us and we sincerely appreciate that! To my embarrassment , my one year old knocked his food off the table and Juanito understood! As a new mom, things like that have us feeling so apologetic!! But I am appreciative that he was not annoyed and he also shared his experiences. He is always making us feel welcomed and I am so happy to write this review to praise him and his work ethic. Thanks to Nordstrom for hiring a wonderful individual such as Juanito. 5 stars for food, ambiance and of course... the amazing service— always! The staff at the Grill should be very proud and happy to know they have represented themselves so well. I love sharing this recommendation to people. Thanks again and thank you so much to Juanito! Until next time .. Food: Calamari, Salad and Salmon, Halibut Drinks: Next Flight Out and of course the Apple Sangria!
The chicken tacos with lime and the special extra cheese onion soup are 10 out of 10.The bread with the olive tapenade was delicious.The Rose wine was excellent.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Onion Soup
Wow the service was top notch and all the service folks are happy to help you. Food was very good and the service was exceptional!! This is an good example service with a smile .
Atmosphere: 3
Food: 4
Service: 5
The cosmetics department has the most helpful and knowledgeable staff. Excellent range of products too.
Wow the service was top notch and all the service folks are happy to help you. Food was very good and the service was exceptional!! This is an good example service with a smile .
Atmosphere: 3
Food: 4
Service: 5
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