Shake Shack Westbury

Stopped by for a shake. It was good. Long lines and a bit expensive.

Atmosphere: 3

Food: 5

Service: 4

Recommended dishes: Shake Shack

The food was amazing. Wait time was alright not too bad. The customer service was alright, not super friendly but overall good experience.

Atmosphere: 4

Food: 4

Service: 5

Nice, clean place good service. Food was delicious

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Burger, Cheese Fries

Shake shack burgers and chicken are excellent. They are a little more expensive but well worth the investment. Everybody's stomach is very important.

Atmosphere: 3

Food: 4

Service: 3

Recommended dishes: Burger, Chicken Shack, Fries

Is shake shack what else's do you want?!?! Good food, fast, and always want more. Pro tip: order online once you get there. It is ready to enjoy!

Atmosphere: 4

Food: 5

Service: 5

First time going NEVER TO RETURN. Stood at cash register waiting for help while at least 10 people behind register were standing around laughing and chatting while 2 other girls were standing near the uber eats pickup looking at their cell phones socializing. I didn't get help until the manager assertively asked for register assistance. The cashier was seemed irritated and ride while taking my order. Food was to go and I told them that yet my burger was placed in an open wrapper placed in my open bag. I said "my order was to go, why is my burger open, it's going to get cold". A helper asked for a box, they flung it on to the counter then she handed me the box to put my sloppy burger in the box. THE STAFF IS UNPROFESSIONAL, SERVICE WAS HORRIBLE, PRESENTATION DISGUSTING. Never ever will I spend a dime in that burger store.

Burger was great but bit pricy.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Shack Burger and Shack Burger with Bacon, Hamburger, Burger, Fries

Had no idea they sold wine!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Shake Shack

Perfect burger, fries and shake. But there was a car crash while eating...

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Crinkle Cut Fries, Shack Burger and Fries, Burger, French Fries, Fries, Cheeseburger

Great food.

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Shake Shack, Burger, Fries

Update hours. Just drove to it at 9:42pm and it’s closed. Online says it’s open until 11:00pm.

I always love a shake shack burger so yes yes yes

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Burger, Fries

i've been going to Shake Shack consistently since the first week it opened at Madison Square Park. When the Garden City branch opened I became a regular customer there. One thing I have to say is that The staff has always been great. Here is the Shake Shack enigma... I love Shake Shack hamburgers... I am there at least once a week sometime more than three times a week. But I never understood the french fries... As special as the Hamburgers are, that is how mediocre to poor the french fries are. I mean, I have to admit I go to five guys sometimes just to get their french fries and I grew up on Nathan's french fries and let's face it... if You grew up in Brooklyn like I did...Nathan's french fries are in your bloodstream. I don't know why Shake Shack is not letting go og these frozen crinkle cuts from the 1950s. Is it a memory of their mom? Let's forget it folks drop the illusion it's not working they are inconsistently cooked and have no flavor... They're just there.... and they are a vehicle to put some ketchup on ....that's it. they could do so much better! How about tater tots? Everybody loves those! You imagine how many tater totsvyou could sell Shake Shack? You could sell tater tots with all kinds of dipping sauces. Get in touch with me. I'll run your tater tot division for you, I'm not kidding.... You are missing a major product segment by just ignoring moving from these antique french fries of yours. People love fries and read what people say about five guys the ultimate hamburger rip off but they go there just to eat the french fries!! And be sure...nobody's coming to Shake Shack just to eat YOUR french fries I have to tell you. Just trying to help!

Atmosphere: 5

Food: 3

Service: 5

A solid lunch spot! My husband and I visited Shake Shack for the first time and had a pleasant experience. The food and drinks were tasty, and the atmosphere was casual and straightforward. The service was also efficient and no-frills. A great option for a quick and satisfying lunch date. 4/5 stars!

Atmosphere: 4

Food: 4

Service: 4

Food is good up to standard but they forgot my chicken bites and only filled the cheese up 1/3 of the way.

Atmosphere: 4

Food: 5

Service: 2