Shake Shack Westbury

👍👍👍👍👍

Shake shack is simply the best! You can never go wrong. From the days of eating it at Madison square Park before they popped up everywhere, the taste has remained true to those early days!

Atmosphere: 5

Food: 5

Service: 4

Overall okay. The cheese garlic fries were very good but the sauce on the side was only 1/3 filled. The shake was also good but again had room for more.

Everyone was so nice ! Food was great

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Fries, Frozen Custard

Clean place

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Fries, Shake Shack, Shack Burger and Shack Burger with Bacon, Cheese Fries

Good food and a nice atmosphere

Atmosphere: 5

Food: 5

Service: 5

Communication between the workers is terrible. Waiting 40 mins for a burger. And I had to walk up to ask where my burger and it was sitting there. Girl with glasses gave me attitude like I messed up when they did. Then the guy who took my order I guess didn’t communicate or put the order in. This happened 9/27/25 at 12pm. I would avoid, all special workers there. They should be jobless

Atmosphere: 1

Food: 1

Service: 1

You guys have a black lady who was wearing some green and black tall hay covering her hair. She is bad for business. The night was rainy and in front of costumers walking in she started saying out loud yes!yes! It’s raining these people (referring to costumers) shouldn’t be coming in and stay home. That’s not a good employee to keep in a service establishment, not a good look

Atmosphere: 1

Service: 1

There were ants crawling out of the bag that disgusting

Atmosphere: 1

Food: 1

Service: 1

The service was amazing the atmosphere was pleasant but the food was horrible everything was greasy it was my first and last time there

Atmosphere: 5

Food: 1

Service: 5

Beware parents with small babies in need of a high chair because there is none!! It was not a pleasant experience having to eat with a baby on my lap. I stood because my 12 year old daughter wanted to dine in. Spent so much money to have to eat uncomfortable because the worker told us they don’t have high chairs. That’s crazy ! Do better! Very unhappy with my experience today. Not kid friendly at all.

Atmosphere: 1

Food: 5

Service: 2

Clean, friendly staff, love the burgers

Atmosphere: 5

Food: 5

Service: 5

I love the Dubai pistachio shake. Can’t say enough about the amazing staff including Andrew who made sure my wait time wasn’t too long and made sure I got a cup holder and straws. I will go again.

Atmosphere: 5

Food: 5

Service: 5

Delicious burger and great customer service which was unexpected!

Atmosphere: 5

Food: 5

Service: 5

Horrible service. Botched up my orders not once, but twice in a row !

Atmosphere: 2

Food: 1

Service: 1