Today at 11:45AM, I stopped by Starbucks to get breakfast. There were 4 people ahead of me and there were two cashiers. They both took everyone in front of me and when I was next in line, they both started taking orders. The barista SARAH literally saw us waiting for a couple minutes and did not acknowledge us until the manager took our order which I didn’t know the manager until I asked to speak to one. As soon as he took our order, she jumps back on the register and takes everyone else on the line. My partner even witnessed that and said did you see how she took everyone’s order but ours. I am a POC and everyone else was white. I did not appreciate the wait and no acknowledgement when we came in. I’ll rather stick to my Merrick location or Bellmore. I will not step foot here again. Sarah was not attentive and instead displayed she was racist and only catered to whom she wanted to address. I will also be calling corporate as well.
Atmosphere: 1
Food: 3
Service: 1
Jen Costa
Been coming to this specific location for a few years now , out of every Starbucks I’ve been to, all around NYC/Long Island, even the Starbucks I visit on my travels cross country, in other states etc, hands down this is the best location I’ve yet to go to. The staff is exceptionally friendly , accommodating, and welcoming. I’m greeted by my first name as soon as I walk in the doors. I’m Always greeted with a smile and have even been asked about how my dogs are doing, when they aren’t even with me. which means they listen to and remember their customers. Figured it was time to leave a review cus they deserve all the good reviews! 💜
Atmosphere: 5
Food: 4
Service: 5
Karen
Service with a smile. They're fast to make the drinks.
Mahmud Officials
Good service with good food .
Atmosphere: 5
Food: 5
Service: 5
Braylon Gobin
Very good service
Atmosphere: 5
Food: 5
Service: 5
The Kosz
My order was a little messed up I went to return the team was extremely nice Raquel went above and beyond to help
Atmosphere: 5
Food: 5
Service: 5
neha nischal
Nice staff ! Good location
Atmosphere: 5
Food: 4
Service: 5
Richard Anderson
Coffee was not good. Doesn't taste like usual. Service was amazing and quick, however.
Atmosphere: 5
Food: 3
Service: 5
Nicole Xu
DISRESPECTFUL TO SERVICE DOG AND THE HANDLERThis is absolutely the worst Starbucks experience I had ever had, and I’ve been to Starbucks in different countries, yes countries. I was waiting in line with my in-training service dog, and a staff came to me saying “No dogs”. I told her this is my in-training service dog, and she replied“Emotional support animal can’t do, has to be SERVICE dog.” So I showered her my dog’s certification, she said “well, okay” and left. No apologies or explanations, nothing. What I felt from the interaction was that she accused me for lying and tried to “catch” me. By the way, I am Asian. Read into that what you will.
Music play too loud. I don’t think they’re deaf people in here. ?
Atmosphere: 3
Food: 3
Service: 3
Pavi
Lots of shopping options around!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Impossible Breakfast Sandwich
Gail Wright
Nice location. Beverages always great and personnel pleasant. Only problem is bathroom was filthy. Ladies and gentlemen please clean up after use. Employees may be too busy to clean up behind customers.
Atmosphere: 4
Food: 4
Service: 4
Richardson Taylor
Very busy location, that also means mixed up orders. So pay attention.
Atmosphere: 4
Food: 5
Service: 4
DumbellDork X
The music is way too loud. I had an important phonecall and i had to step out because i can hardly hear the person on the other line.
Today at 11:45AM, I stopped by Starbucks to get breakfast. There were 4 people ahead of me and there were two cashiers. They both took everyone in front of me and when I was next in line, they both started taking orders. The barista SARAH literally saw us waiting for a couple minutes and did not acknowledge us until the manager took our order which I didn’t know the manager until I asked to speak to one. As soon as he took our order, she jumps back on the register and takes everyone else on the line. My partner even witnessed that and said did you see how she took everyone’s order but ours. I am a POC and everyone else was white. I did not appreciate the wait and no acknowledgement when we came in. I’ll rather stick to my Merrick location or Bellmore. I will not step foot here again. Sarah was not attentive and instead displayed she was racist and only catered to whom she wanted to address. I will also be calling corporate as well.
Atmosphere: 1
Food: 3
Service: 1
Been coming to this specific location for a few years now , out of every Starbucks I’ve been to, all around NYC/Long Island, even the Starbucks I visit on my travels cross country, in other states etc, hands down this is the best location I’ve yet to go to. The staff is exceptionally friendly , accommodating, and welcoming. I’m greeted by my first name as soon as I walk in the doors. I’m Always greeted with a smile and have even been asked about how my dogs are doing, when they aren’t even with me. which means they listen to and remember their customers. Figured it was time to leave a review cus they deserve all the good reviews! 💜
Atmosphere: 5
Food: 4
Service: 5
Service with a smile. They're fast to make the drinks.
Good service with good food .
Atmosphere: 5
Food: 5
Service: 5
Very good service
Atmosphere: 5
Food: 5
Service: 5
My order was a little messed up I went to return the team was extremely nice Raquel went above and beyond to help
Atmosphere: 5
Food: 5
Service: 5
Nice staff ! Good location
Atmosphere: 5
Food: 4
Service: 5
Coffee was not good. Doesn't taste like usual. Service was amazing and quick, however.
Atmosphere: 5
Food: 3
Service: 5
DISRESPECTFUL TO SERVICE DOG AND THE HANDLERThis is absolutely the worst Starbucks experience I had ever had, and I’ve been to Starbucks in different countries, yes countries. I was waiting in line with my in-training service dog, and a staff came to me saying “No dogs”. I told her this is my in-training service dog, and she replied“Emotional support animal can’t do, has to be SERVICE dog.” So I showered her my dog’s certification, she said “well, okay” and left. No apologies or explanations, nothing. What I felt from the interaction was that she accused me for lying and tried to “catch” me. By the way, I am Asian. Read into that what you will.
Atmosphere: 1
Food: 1
Service: 1
Slowest service ever!
Atmosphere: 3
Food: 4
Service: 3
Restaurantji Recommends
Music play too loud. I don’t think they’re deaf people in here. ?
Atmosphere: 3
Food: 3
Service: 3
Lots of shopping options around!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Impossible Breakfast Sandwich
Nice location. Beverages always great and personnel pleasant. Only problem is bathroom was filthy. Ladies and gentlemen please clean up after use. Employees may be too busy to clean up behind customers.
Atmosphere: 4
Food: 4
Service: 4
Very busy location, that also means mixed up orders. So pay attention.
Atmosphere: 4
Food: 5
Service: 4
The music is way too loud. I had an important phonecall and i had to step out because i can hardly hear the person on the other line.
Atmosphere: 1
Food: 5
Service: 4
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