Cactus Cafe, Glen Cove

Have been going here since they opened and has always been a consistent, satisfying experience. Without going into specifics it's barely mediocre now. The question is, what happened? New ownership, too much expansion, or just too much success? We don't frequent nearly as much as we once did; tonight's meal brought me to writing this review, a complete disappointment!

Atmosphere: 3

Food: 2

Service: 4

I’ve been to Cactus Cafe in Medford and Huntington several times and always order the same dishes. Vegetable burrito and grilled chicken burrito both in a bowl style. It’s consistently been amazing: fresh vegetables, well-balanced portions, and good quality chicken. That’s why this experience stood out in a disappointing way.

At the Glen Cove location, the dishes were almost entirely rice, with very few vegetables and much less balance overall. It felt like a completely different meal than what I’m used to from this restaurant. The quality and portion mix were noticeably off compared to the other locations.

I’m hoping this was just an off day, because I’ve had great experiences elsewhere and expect the same level of consistency across locations. But I will be hard pressed to go back to the Glen Cove location.

Atmosphere: 3

Food: 2

Service: 3

I’ve been going here for 20+ years, born and raised in Sea Cliff. This place was a hidden gem with incredibly good food quality, but it unfortunately has gone down hill a bit in recent years. The food is still great, but it used to have next level flavor and taste before expansion.

Atmosphere: 4

Food: 4

Service: 4

I have to join those that have been eating here a long time in saying the quality has taken a dive the past 6 months. We have been going for the past 10 years and are on the verge of not going back. Ordering is treated as, whatever, and even simple crispy chicken tacos are lame. Fragments of meat (lots of breading) and a pile of lettuce to fill it up.

I recommended this location for lunch delivery at my office (20+) a while back and we have ordered about every other week. Everyone has noticed the change.

I haven’t seen the same faces (long time staff) lately and wonder if it’s going to get better.

Atmosphere: 3

Food: 2

Service: 3

Stopped by evening time Dec 5th for takeout. The large nachos had no beans. They had beans on them before. What happened? The chicken wings were burnt and dry. What a waste of money. I won't come back.

Atmosphere: 3

Food: 1

Service: 1

What happened to this place . After 20 years and going often . This has changed so dramatically. The enchilada’s dry. Sauce has no flavor and is no longer red in color (brown) Arroz Con Polla is tomato based . And no flavor. Burrito is all rice where is the refried beans ? . I pulled the entire burrito apart.
Not sure what’s going on with food but it definitely not consistent anymore ..(we gave it a 3rd try and it not getting better it’s getting worse )

Food: 2

This place used to be so good and my favorite burrito ever and they switched the chicken to a dry grilled chicken and everything is substantially worse. The guac is always brown now. I gave it one last chance and the food is terrible

Delish.

Drove 30 mins on Saturday, got there twenty minutes before closing just to be told that the kitchen was closed, even for a take out order, meanwhile there was a people sitting down eating, and the kitchen staff was preparing a whole line of like 10 burritos, seem more like the cashier was in a hurry to close and get out of work.

Either change your hours of operation, or abide by them, don't waste people's time.

Service: 1

Best bean burritos here! That orange hot sauce is addictive. Friendly service. Sad to see that that their hibiscus drink is made in a factory and bottled now and not on site though. Doesn't taste the same. Overall great place for great food.

Atmosphere: 5

Food: 4

Service: 5

The wait is depend on busyness I do enjoy the food just be patient when you go you will definitely want to go back

Atmosphere: 5

Food: 5

Service: 5

Chopped brisket taco the best!!!

Atmosphere: 4

Food: 5

Service: 4

It was okay, wouldn't make a special trip.

Atmosphere: 3

Food: 3

Service: 3

Very hit or miss. Quality is lacking

Atmosphere: 1

Food: 3

Service: 3

A bit small to eat there, but the food is phenomenal

Atmosphere: 4

Food: 5

Service: 4