I do uber eats night staff not doing their duty properly i go to drive thru for my order they say for coming to the last window and i wait 10 mintues no one come to the window and not get my order done very stupid sevice
Pinhau Chiou
Super slow service 😔
Atmosphere: 3
Food: 4
Service: 1
Glen Covegifts
Boy has this McDonald's changed. The new layout that emphasizes mobile and kiosk ordering makes sense but makes the restaurant look more like a factory than fast paced restaurant it used to be. While I understand the elimination of the customer self service soda fountains and refills due to cost concerns, I witnessed a customer requesting a little water be told he had to buy a bottle because the fountains are unable to dispense plain water. Not to mention them telling another customer that the bathrooms were out of order (this was Christmas Day no less). I've always been a fan of McDonald's but if this is the future vision, they really need to rethink it.
Atmosphere: 2
Food: 5
Service: 4
Carmine Montesano
They never have the food ready and always have you pull into a curbside pickup spot where you then wait for 5+ minutes. Definitely not fast
Service: 1
Rosa Monchez
You go through the drive thru they make you park and the food is cold. If you are going to make me park its cause im waaiting for fresh food, not soggy fries. If you go inside nobody acknowledges you at all. Everyone that works here is always mad and look very upset to be here and when you ask for something they messed up they get mad at you like its your fault. If im buying something I want it one way and you give it to me another way I will ask to get it how I want it nicely if you dont want to fix it then just give me a refund and Ill be on my way and you can keep your food.
Atmosphere: 1
Food: 1
Service: 1
Oscar Molina
The service is fast, people is nice and the food always fresh
Atmosphere: 5
Food: 5
Service: 5
MIL
It’s bad because I say so <3
Atmosphere: 1
Food: 1
Service: 1
Alvin Caal
Last week, I ordered a hot latte and hot a hot black coffee. Today I ordered a hot latte again and got a regular hot coffee. Will not be going back
Service: 1
Vanessa Leiva
I’m extremely disappointed with the McDonald’s in Glen Cove. This is now the third time I’ve gone through the drive-through and experienced the same unacceptable situation incredibly long wait times and an incorrect order once again. It’s honestly unbelievable that a fast-food restaurant could be this consistently slow and disorganized.
This location really needs to improve its efficiency, accuracy, and customer service. I’ve tried to be patient, but after three disappointing experiences, I’m done. If you’re in a hurry or just expect decent service, I’d suggest going to another McDonald’s or skipping this one altogether.
Atmosphere: 1
Food: 1
Service: 2
Rob LaSala
Ordered a sausage, egg, and cheese on a bagel with no butter. Got a sandwich smothered with butter went back to get another sandwich. Gave me another sandwich with butter still, and gave a guy who is allergic to bananas a strawberry banana smoothie.
The sign said dining opens at 5, ye to the lady there had an attitude when I asked if the dining was open now, while it’s 6:30am, an hour and a half passed supposed opening time.
Atmosphere: 1
Service: 1
Lasha Goreli
I waited 20 minutes to receive my order. I asked for help several times, but no one answered me. At that time, my order was ready and no one gave it to me. This is a great injustice and disrespect towards the customer.
Atmosphere: 1
Food: 1
Service: 1
Rosa Juarez
Restaurants need friendly willing to help people
Thomas W
The employees had a nasty attitude. I dont know if its because I'm not Spanish (with their whole crew being Spanish)but I didn't disrespect anyone and now I'm left with a bad taste for the rest of the day.
I do uber eats night staff not doing their duty properly i go to drive thru for my order they say for coming to the last window and i wait 10 mintues no one come to the window and not get my order done very stupid sevice
Super slow service 😔
Atmosphere: 3
Food: 4
Service: 1
Boy has this McDonald's changed. The new layout that emphasizes mobile and kiosk ordering makes sense but makes the restaurant look more like a factory than fast paced restaurant it used to be. While I understand the elimination of the customer self service soda fountains and refills due to cost concerns, I witnessed a customer requesting a little water be told he had to buy a bottle because the fountains are unable to dispense plain water. Not to mention them telling another customer that the bathrooms were out of order (this was Christmas Day no less).
I've always been a fan of McDonald's but if this is the future vision, they really need to rethink it.
Atmosphere: 2
Food: 5
Service: 4
They never have the food ready and always have you pull into a curbside pickup spot where you then wait for 5+ minutes. Definitely not fast
Service: 1
You go through the drive thru they make you park and the food is cold. If you are going to make me park its cause im waaiting for fresh food, not soggy fries. If you go inside nobody acknowledges you at all. Everyone that works here is always mad and look very upset to be here and when you ask for something they messed up they get mad at you like its your fault. If im buying something I want it one way and you give it to me another way I will ask to get it how I want it nicely if you dont want to fix it then just give me a refund and Ill be on my way and you can keep your food.
Atmosphere: 1
Food: 1
Service: 1
The service is fast, people is nice and the food always fresh
Atmosphere: 5
Food: 5
Service: 5
It’s bad because I say so <3
Atmosphere: 1
Food: 1
Service: 1
Last week, I ordered a hot latte and hot a hot black coffee. Today I ordered a hot latte again and got a regular hot coffee. Will not be going back
Service: 1
I’m extremely disappointed with the McDonald’s in Glen Cove. This is now the third time I’ve gone through the drive-through and experienced the same unacceptable situation incredibly long wait times and an incorrect order once again. It’s honestly unbelievable that a fast-food restaurant could be this consistently slow and disorganized.
This location really needs to improve its efficiency, accuracy, and customer service. I’ve tried to be patient, but after three disappointing experiences, I’m done. If you’re in a hurry or just expect decent service, I’d suggest going to another McDonald’s or skipping this one altogether.
Atmosphere: 1
Food: 1
Service: 2
Ordered a sausage, egg, and cheese on a bagel with no butter. Got a sandwich smothered with butter went back to get another sandwich. Gave me another sandwich with butter still, and gave a guy who is allergic to bananas a strawberry banana smoothie.
Atmosphere: 1
Food: 1
Service: 3
Restaurantji Recommends
Excellent service
The sign said dining opens at 5, ye to the lady there had an attitude when I asked if the dining was open now, while it’s 6:30am, an hour and a half passed supposed opening time.
Atmosphere: 1
Service: 1
I waited 20 minutes to receive my order. I asked for help several times, but no one answered me. At that time, my order was ready and no one gave it to me. This is a great injustice and disrespect towards the customer.
Atmosphere: 1
Food: 1
Service: 1
Restaurants need friendly willing to help people
The employees had a nasty attitude. I dont know if its because I'm not Spanish (with their whole crew being Spanish)but I didn't disrespect anyone and now I'm left with a bad taste for the rest of the day.
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