Tocolo Cantina Glen Cove
120 Village Sq, Glen Cove
(516) 222-0060
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I had been to their other location in Garden City and was pleased. Decided to check out their Glen Cove location. Food and drinks were great! However, we were disappointed to see that it wasn't busy for a Friday night. Not to mention the service really wasn't great. We were forgotten about, had to ask for drink and water refills. They rushed us out of the restaurant 15 minutes before closing, and didn't even ask us if we wanted dessert before giving us the check. I think they close at 10, but a restaurant would not rush you out. Very disappointed in the service of this place. I won't be coming back. Food was good though. Might be better for takeout.
Atmosphere: 2
Food: 4
Service: 1
Wanted to love this place but sadly I can’t. The first time was a great experience. I have celiac and so when I visit a restaurant for the first time I like to speak with the manager. She was very personable and food was good and safe. Next time, I ordered take out. Staff was totally different (which was fine, but surprising) and while waiting, a little girl who was eating vomited all over the place. Unsure why but seen that at a restaurant before. My appetite was a bit ruined so only ate a small amount, but the food didn’t taste great. The last time, went around brunch time. Same manager as the 2nd time. The brunch menu listed all items that could be made gluten free. My server didn’t understand my needs and didn’t seem to have patience so I wanted to order with a manager and double check that ALL the items listed gluten free could actually be made gluten free. He had no idea so had to go to the back and ask. Less than half could actually be made gluten free. that didn’t sit well with me so I stuck with my usual. Right before it came, I took a gluten digest supplement in case. Upon eating it, it didn’t taste like it did the other two times. Upon letting the manager know this, he tried opening the taco with his bare hands and sending it to the back. Then he brought it back and said it was fine. I got so sick after, and could barely function for a few days and had to miss work. I was told the owner has celiac, so I am truly saddened that the staff doesn’t treat the customers seriously. I never like to leave negative reviews but feel the need to inform others so that they won’t get sick like I did. It’s great when restaurants have gluten free options and advertise as such, but it’s more important to ensure that it is safely prepared. Cute atmosphere, but will not be back.
Top Shelf margaritas. Food very fresh including the chips. Outside dining. You can bring your well behaved pooch.
Atmosphere: 4
Food: 4
Service: 4
We have picked up food for take out a number of times. We took our family here for dinner and greatly enjoyed the food, the service and the ambiance!
Celiac friendly!! They were very knowledgeable on gluten free needs for our daughter and make many gluten free options!
Daniel was our server. He was friendly, attentive, knowledgeable, helpful and went above and beyond to ensure we had a great experience….. Especially for a family with dietary needs, the restaurant experience can be difficult….not here!!
The food was delicious! Our daughter loves the chicken wings, and we had tacos, the burger, and Mexican salad. All food was wonderful! Definitely will be going back!
Dietary restrictions: There are many Gluten Free options and the staff are knowledgeable around Celiac Disease
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mexican Cobb Salad
The hours say it closes at 10.30 but they lock the doors way before that . If you don’t want customers in your advertised business hours just say so and adjust your closing schedule .
I suggest just go somewhere else , this place is not serious about wanting to be a restaurant .
Atmosphere: 1
Food: 1
Service: 1
Best wings anywhere. Nice lunch menu. Great happy hr drinks and food at great prices. Atmosphere is A+, ESPECIALLY outdoor seating. Keep going back. Service top notch.
Atmosphere: 5
Food: 5
Service: 5
Looks like a great place on the outside but not a great experience on the inside. Been a few times, service is very slow, especially the bar even when the bar is empty, no excuse really. One time made an 8:30 reservation online only to have them tell me kitchen is closed when I showed up. Not impressed. Shame, it could've had a great nightlife there but staff don't care, not vested in it's success.
Atmosphere: 2
Food: 3
Service: 1
I love this place. Amazing food, great atmosphere and music. Service has always been great ?. The bar serves up delicious drinks. ?
Dietary restrictions: Can ask for Dairy free, if gluten allergy or diabetes get tacos wrapped in lettuce for an upcharge.
Kid-friendliness: Lots of families with kids
Wheelchair accessibility: East wheelchair access
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Salsa, Side Guacamole
Great friendly staff, but super slow service even when restaurant is empty. Takes forever to get a cocktail. They make accommodations for dietary restrictions. All the food is delish!
I ordered four tacos around the neighborhood please Mexican place the great in tacos juicy and you like to eat you be here $30 for four tacos and the extra jalapeños for two dollars not a great experience. Read the review before you come here and have a phone I will not recommend it.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Will definitely make this one of my date night spots! Maybe even an alone night place at a the bar. Beautiful ambiance, great food and the service was very good, with room for improvement. The staff is exceptionally friendly, welcoming and just a good vibe at this place.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Side Pico De Gallo, Quesadilla, Side Guacamole, Paella, Chicken Empanadas, Chimichanga
I love eating nachos with birria, they are delicious.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Churros Con Cajeta, Enchiladas de Pollo, 1 Rojo Salsa
Loved the food. Been there several times-
Service always great& attentive. And love getting their discount coupons. My favorite go.to food restaurant.
Outside covered dining- a big plus
Atmosphere: 5
Food: 5
Service: 5
This food is so bland and terrible! I ordered the chicken tinga empanada and my friend had wings and loaded fries! My friend came after me so we asked for another menu! The waiter took forever to come back and when he finally did we had to ask for the menu again, to which he replied “oh yea”! Then he comes back 20 mins after to ask my friend “anything?”
Family friendly, food is pretty good. Server very nice. BUT be aware:
Dinner came before our drinks. Accidents happen, and a waitress spilled our drinks on the way to our tabl..The floor was a glass-filled puddle. After the mopping up, our chairs were sliding around as if on ice. It's a slick floor. Eventually a new round of drinks were sloppily placed at random, spilling and wet. Then, a piercing Fire alarm went off for 10 long minutes. No one paid attention. The waiter said it happens frequently! The alarm and flashing light went on for so long, we had to get outside, leaving our hot dinners behind. No one directed us where to head out through tables which were chained off. All this time, no manager, maitre d' or staff member said anything or apologize to make amends. Dulce de leche on the house? Nope. When the bill came, we saw the spilled drinks as well as the replacents were charged. The taxes were based on a double order.. We asked the waiter to recheck the charges, and he kept pushing a pen into our hand to sign. He said again and again, I'm just the server, I didn't make the bill. She did. Whoever she was. Although it was only 8:30, tables and chairs were being cleaned and moved all around us, yet our very messy table overflowing with food remained uncleared even as we deliberated over the math. When the waiter brought us a third bill showing only a total, not the line items, we asked for a new itemized bill. Again, pen shoved in front of us before we reviewed it, Fed up, we signed, but not before getting a copy. Obviously this place doesn't care about return patrons. To be con't.
Atmosphere: 3
Food: 4
Service: 2
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