Tropical Smoothie Cafe

Yes they forget the straws sometimes, but my goodness lower your expectations a bit, people. It’s a Tropical Smoothie.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Pesto

My favorite spot in Glen Cove! I absolutely love the Watermelon Mojito Smoothie. The customer service is outstanding—Earl truly goes above and beyond to ensure a great experience.

Atmosphere: 5

Food: 5

Service: 5

I hate writing these reviews. I really do. But I think I should get my point out there.

I've ordered from this place many times, as they are close to my job and generally deliver quick. However, the quality of the food has been steadily going down and I've been finding less and less meat on my wraps.

Still, in the last week-week and a half, I've ordered from them three times. All three times, I did not receive a straw. I called about it the last two times
First time, the girl who picked up said "sorry. I'll talk to my manager", then hung up. Never heard back. Then I just called again. Not even a "I'll talk to my manager" this time
Just an apology, that's it. I know it might come as a surprise, but it's hard to drink a smoothie without a straw. And these three times weren't even the first it's happened. They've forgotten straws and various parts of my order many times. I've never had any issues in their other locations.

Needless to say, I think I've given them enough chances. I'll find another spot to get a quick lunch delivered when I'm at work.

Meanwhile, maybe hire some competent employees who can get such a simple task as including a straw with a smoothie right.

Atmosphere: 2

Food: 2

Service: 2

Waited forever for an order placed before hand through the app

Atmosphere: 3

Food: 3

Service: 1

I don't recommend it at all horrible service

I had just moved from CA where I owned and operated a health food cafe similar to this place. I was pregnant and was craving a smoothie so I decided to try them.Watching them make the smoothie, it was all concentrated juice, what looked like the consistency of canned fruit and at least half the blender was filled with ice. The guy missed the cup and poured it all over, back in the blender, then back in the cup and wiped it up with a dirty towel. It did not look appetizing to say the least.I then asked for a refund as I did not want the product purely from a quality standpoint. The supervisor on shift proceeded to argue with me saying she would have to text her boss and that she wasn’t going to do that.I left without a smoothie and without my money back. Not the experience I was hoping for and will never recommend this chain.

Atmosphere: 1

Food: 1

Service: 1

Every time I come here they are charging me a different price makes no sense .I’ve worked at different tropical smoothies myself & his logic behind on why he charges me makes no sense & I can’t sub açaí for ginger ? Be serious. The last time the other manager adjusted it and said that perfectly fine y’all need to get i together.

I ordered online delivery and never received the food. Then they went to the actual store and told them what happened. They said to write my information, and they would get back to me. It’s been two weeks and no one has reached out to me. I lost twenty bucks :/ pretty disappointed. Will not be ordering food from here anymore.

Atmosphere: 5

Food: 5

Service: 1

I ordered online delivery and never received the food. Then they went to the actual store and told them what happened. They said to write my information, and they would get back to me. It’s been two weeks and no one has reached out to me. I lost twenty bucks :/ pretty disappointed. Will not be ordering food from here anymore.

Atmosphere: 5

Food: 5

Service: 1

Delicious! Staff is always so friendly and helpful!

Atmosphere: 5

Food: 5

Service: 5

Nice to have those in town now. Images need to be updated. It looks like it’s one in Florida.

Atmosphere: 5

Food: 5

Service: 5

Great smoothie and Flatbread. Good place for quick lunch, eat in or to-go. The Avocolada was great! Very clean and good service. Thank you!