Dunkin'
245 Saratoga Rd, Glenville
(518) 384-0479
Recent Reviews
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I guess in today’s world when a place gets your order wrong it is your fault. they have an attitude like if you’re the one who did something wrong. no apology no smile, nothing. go find another job if you are so miserable where you work.
Atmosphere: 1
Food: 1
Service: 1
Ordered a chicken and roasted pepper wrap,half frozen that was really disgusting!
Food: 1
Service: 3
Sommer was great. Got me what I needed. Box of Joe instead of 8 coffees was much appreciated by my car seats.
Atmosphere: 5
Food: 5
Service: 5
Did I order an Iced Mocha Latte or elementary school chocolate milk ? I’m a huge iced mocha latte fan However very disappointed with the iced mocha from DD on Saratoga rd near Hannaford Plaza. Each time I order it tastes like chocolate milk. Never coffee with mocha. If I visit the DD on Van Buren Rd , never disappointed. So- if you want a tasty mocha latte don’t order it from DD on Saratoga.
Food: 2
Service: 3
Did I order an Iced Mocha Latte or elementary school chocolate milk ? I’m a huge iced mocha latte fan However very disappointed with the iced mocha from DD on Saratoga rd near Hannaford Plaza. Each time I order it tastes like chocolate milk. Never coffee with mocha. If I visit the DD on Van Buren Rd , never disappointed. So- if you want a tasty mocha latte don’t order it from DD on Saratoga.
Food: 2
Service: 3
I used to visit this Dunkin regularly, however they have gone down hill over the last year and few months. New management was not for the better I think.
Atmosphere: 2
Food: 3
Service: 1
Drive thru line typically takes longer than most I’ve been to. Gotten worse in last few months get my order wrong 80% of the time and not very friendly
Atmosphere: 1
Food: 1
Service: 1
Lately they suck. My coffee is never right. Something changed there and the people are rude and dont care. mainly in the morning.
Atmosphere: 1
Food: 1
Service: 1
I brought a smallMatcha LatteAnd the lady was rude and gave me a matcha latte with chunks of matchaIt was so
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Iced Latte
Poor customer service, long wait time, hot chocolate tasted like mildly flavored hot water and what’s up with having to request napkins??
Restaurantji Recommends
Hottest coffee and dunkin employees around ?☕️
They need to listen when taking orders not cut people off and think they know what they want because what I got was no where near what i ordered
I came here and they got my food wrong AGAIN. I repeatedly have to come here because it’s the closest to my house and the one across the street is always busy! How is it possible to have no one in the drive thru and still manage to mess up?
They were very rude and food was frozen still.
I have a long commute to work and drive past two DD locations to go to this one versus the other two. This one is far better and worth waiting for my morning coffee. The staff always look like they’re working really hard. The line always goes quickly and smoothly. The older man that works in the morning on the weekdays is always friendly. I’ve been going here a few times a week for over a year.
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