Wendy's

13 Saratoga Rd, Glenville
(518) 393-5442

Recent Reviews

Wallace Nansi

I was going to order food, but the staff ignored me.

Debra J. Harper

Same old place as they all are. Nothing really different for me. The baked potato that I had was dry and too starchy, and they only gave me one sour cream. I thought that since I asked for no chives, they would give me a break. Oh well. Maybe next time???

Atmosphere: 3

Food: 3

Service: 3

Franklin Roe

I was an employee of the establishment I don't understand why the owner allows a toxic and racist environment and the gm harbours it Soo Ja If you want to be judged by the lack of color you have there you go

Atmosphere: 1

Food: 1

Service: 1

Jacquelin Morris

I needed to have dinner. The service was quick but the double stack was on the cold side.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: French Fries

Steve Jensen

Food was great. Customer service was good. Dining room needs work. No ketchup pump. That was my favorite part about Wendy's.

Atmosphere: 4

Food: 5

Service: 5

Timothy Smith

Good fish

Atmosphere: 3

Food: 4

Service: 3

Ayden Woods

The food is typical for a fast food restaurant. It is overpriced though but that happens. The workers there always argue with each other and it gets pretty bad sometimes. Also the atmosphere isn't really the best. It's reeeeeally dated.

Atmosphere: 2

Food: 4

Service: 3

Recommended dishes: Baconator

Edward F. Krawiecki

I always go through the drive thru, but I notice the parking lot and restaurant are always empty. Although, the employee at the speaker and window are usually polite, there never seems to be anyone in charge inside. The Apple Pecan Chicken salad I got on my last visit was sad! The apple pieces-what few of them there were-were brown and/or soft. There was hardly any leafy greens, mostly stems. And very few pieces of chicken. This is often the case at this store, but also at the several other Wendy's locations in my area; Clifton Park and Schenectady. It's obvious the company or franchise owners are not doing quality control checks...at least not for salads.

Atmosphere: 1

Food: 1

Service: 2

Cody Groat

Today 12/19/23 6:00pm (date and time for staffing porpoises) was rushed to complete my order with no one behind me, the female taking my order was very rude get to the second window to gather my order drinks come out first (one sweet tea one pomegranate lemonade) all wrong my tea was actually a coke, and the other was a pink lemonade, when asked to correct I was scoffed at and then told “here you go” when I got them back this was the worst experience I have ever had with this store and am very disappointed with management for allowing this to happen.

Atmosphere: 1

Food: 1

Service: 1

iMacOfDeath

Oh I'm gonna be regretting this decision tomorrow.Was here last week and saw that loaded nacho chicken sandwich with queso fries, and I was like: "Oh my." So of course I had to try them, a week later and I also gain the courage to add the ghost pepper chicken sandwich with the matching fries, you know, to make sure I tried all the newest items on the menu. As a backup plan to that ghost pepper spice I also tacked on a frosty, originally going for the pumpkin spice but I later found out they had just changed out to the peppermint. No big loss I thought.Ordered online which was weird, because unlike other joints there is no way to place a pickup time and that's because they do not start making your meal until you show up. So while you can pay ahead and order it all to your specifications, like adding pickles, extra lettuce, etc, you might need to wait around once you get there if your customized order is large enough. As for me, the wait was close to 5 minutes, and all I did was remove the tomatoes, add onions, pickles, and extra lettuce.When I got home and opened it all up I wasn't blown away by the visual appeal for sure, it all looked pretty mundane, but how was the taste? Well the ghost pepper chicken sandwich was spicy, after eating half the sandwich that is. It's a build up spice in this case, so don't be fooled by your initial few nibbles. The matching fries reminded me heavily of flaming hot cheetos, but they too had the same build up effect. The loaded nacho chicken sandwich was by far the tastier of the two, but maybe it was because I was so excited for it, that my hype was not met. It was ok, but nothing to write home about. Worse yet the queso fries were just a mess, with the cheese topping having solidified into this ball of wet potatos. The queso was just slimy and not spread across the fries, leaving a good 20% totally dry. As for the peppermint frosty, it was alright, helped combat the spice of the ghost pepper, but compared to the pumpkin spice one they just had, it was the lesser. Very vanilla, not much peppermint.A meal of ups and downs for sure, but as I sit here full, satisfied, I'm not upset with my purchase or even unhappy at the $29 I spent. Just a good reminder that fast food does what it needs to, fills you up but won't wow you per-say.

Food: 4

Service: 5

Gregory Ives

Our order was 100% correct with zero errors, the staff were friendly and helpful. The dining area was clean and quiet, so it was a nice visit.Kid-friendliness: They do offer kids meals

Atmosphere: 5

Food: 5

Service: 5

Italian “Bull” Joe

I ordered 3 breakfast sandwiches with out egg w sausage there was egg all of them i brought 1 back in they had egg no sausage the girl was playing finger touch with car in front of me coffee was cold 25 $ could nt sandwiches we cant eat eggs i talked to coprate said give me ato another wendy's check in 3 days still haven't got i will never go

Atmosphere: 2

Food: 1

Service: 1

Rhonda Poli

I picked up a DoorDash order,my very 1st order ever, I asked for help & the workers were Very helpful.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Wendy

Janice Lawrence

We ordered our food, paid for it and they lost our order. We watched as 5 other people got their orders and we still had nothing. We waited for a half hour and lost patience so we got a refund. We drive out of our way to go to this Wendy's because they used to be the best one near us but now half the time they lock the lobby because they're not staffed correctly. It's unfortunate, we will not return.

Atmosphere: 1

Food: 1

Service: 1

Elizabeth G

WOW. A friend and I went for a quick bite. There were 4 ppl waiting to pick up orders, they looked irritated. We waited at least 5 minutes before a confused young man came to the register. He didn't listen when my friend placed her order which necessitated her repeating herself. He mumbled responses, looked around for help? then walked away to do something else completely ignoring me. He wandered back and forth looking lost as if today was his first day of employment. When he finally got close to the register again I asked if he was ready to take my order and spoke slowly and clearly for him. We watched as several customers came back to the counter stating their orders were wrong or they were missing something. An employee in the back was getting frustrated and was yelling about "incompetent ppl". It took us almost 20 minutes to place and receive an uncomplicated fast food order. My friends order was wrong. As for the restaurant itself, tables and chairs were sticky. When we left there were 15 cars at the drive thru. Save yourself time and frustration and go literally anywhere else. I hope that employee gets some actual job training soon.

Atmosphere: 1

Food: 3

Service: 1

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