Do not order from this store if you respect your time. They have one person working during dinner time. 8+ people waiting in line and told my online order will be done last all the while the Subway app tells me my order is ready. Shame on the store owner for not staffing the store appropriately.
Atmosphere: 1
Food: 1
Service: 1
Susie Morrison
Ordered 6 subs for my family on the app and not one was made right.they do not pay attention to your order when doing it online
Food: 1
Service: 1
Mona Schultz
STAY OUT OF THIS STORE. Roark Company and whomever the franchise owner is should be ashamed for serving the cheaply made , now Super-thin -sliced -they're virtually transparent, limp VEGETABLES, on a floofy, air filled joke for bread sub roll ( Italian herb with a cold cut combo, how hard is that?). The meats are also now sliced thinner to the point you CANT TASTE THEM WHEN YOU BITE INTO THE SANDWICH. The cheese as well. SPEND YOUR MONEY ELSEWHERE. I consider what they are doing frankly ABSOLUTE FALSE ADVERTISING. Ask for your sandwich to look just like the photos from which you order...THEY CANT DO IT
Atmosphere: 1
Food: 1
Service: 2
Eric Brower
Ordered on the app at 5:15pm. Pickup time was 5:35pm. I arrived at that time only to be told it would probably be another 10min because they were busy with walk-ins. You shouldn't be taking them ahead... That's the whole point of ordering online. You're telling me that you're going to help everyone behind me in line before you make mine? Employees at this location are clueless. Overall, Subway is overpriced for what they provide - you'd think they would at least provide adequate customer service.
Atmosphere: 1
Food: 3
Service: 1
Izic Lawyer
Place is beautiful compared to the last time I was in here a couple years ago, the people who served me were lovely, and the sandwiches were perfect!!
Atmosphere: 5
Food: 5
Service: 5
Scott Lee
I order three sandwiches two were great the third was not edible. The bread was stale and it fell to pieces when I tried to pick it up to eat it. This store has had several health code violations when I called the state so I would stay very far from this location
Atmosphere: 1
Food: 1
Service: 1
Cheyenne Coulter
i called 16 times and they didn’t answer the phone.
SAD BOI
Does not answer their phone at the store. How am I supposed to get ahold of a manager? Or anyone?
Atmosphere: 1
Food: 1
Service: 1
Sue Mickelsen
Chicken sub was less than ok. Nothing like I ordered. Chicken was grizzly, vegetables were wilty, bacon wasn't done, and they replaced the bun with another. Now they won't answer the phone! Definitely lost a customer. I will go to Johnstown or Fonda.
Atmosphere: 3
Food: 1
Service: 3
Anonymous
Took my points but didn’t give me the food that the points bought and wouldn’t return my points
Ordered through doordash, 2 subs and some drinks. 1 sub was wrong and I got no drinks. Tried calling -7- times and not a single pick up. Don't order.
Atmosphere: 1
Food: 1
Service: 1
Jason Horning
Worst subway experience my tuna sub I threw in garbage the tuna appeared to be days old an smelt horrible ,the pretizle I got was harder to chew then shoe leatherAltho the worker were kind an polite the food quality was definitely not subway like extremely disappointed an I would not go there again iWill drive to Johnstown
Atmosphere: 2
Food: 1
Service: 3
Recommended dishes: Subway Club, Tuna, Vitamin Water xxx
Kiameisha Dejesus
I found a piece of hair in my sandwich
Pete Hans
I like using the app, and scheduling the time to be ready.
Atmosphere: 3
Food: 3
Service: 4
Recommended dishes: Roast Beef, Oven Roasted Turkey, Grilled Chicken, Black Forest Ham, Rotisserie-Style Chicken
Molly K
Ordered a BLT toasted footlong with provolone, b. peppers, red onion, and mayonnaise along with a 12 pkg. of Rasberry Cheesecake cookies. Instead I received, three chocolate chip cookies (still was charged for the 12 pkg) and a un-toasted footlong with barely a handful of lettuce and two tomato slices (one for each side, how considerate) that was DRENCHED in mayonnaise.Edited to add: There was only lettuce, two slices of tomato, and enough mayonnaise to drown a small child. No bacon, no cheese, no onion, no peppers. Which honestly blew my mind because it's a BLT how do you forget to add the bacon???When I tried to call the restaurant, I was hung up on repeatedly, phone left off the hook, and told that I'd get a call back that never came. $29 for an order I didn't order, thank you ladies at Subway!If I could rate zero stars, I would.
Do not order from this store if you respect your time. They have one person working during dinner time. 8+ people waiting in line and told my online order will be done last all the while the Subway app tells me my order is ready. Shame on the store owner for not staffing the store appropriately.
Atmosphere: 1
Food: 1
Service: 1
Ordered 6 subs for my family on the app and not one was made right.they do not pay attention to your order when doing it online
Food: 1
Service: 1
STAY OUT OF THIS STORE. Roark Company and whomever the franchise owner is should be ashamed for serving the cheaply made , now Super-thin -sliced -they're virtually transparent, limp VEGETABLES, on a floofy, air filled joke for bread sub roll ( Italian herb with a cold cut combo, how hard is that?). The meats are also now sliced thinner to the point you CANT TASTE THEM WHEN YOU BITE INTO THE SANDWICH. The cheese as well. SPEND YOUR MONEY ELSEWHERE. I consider what they are doing frankly ABSOLUTE FALSE ADVERTISING. Ask for your sandwich to look just like the photos from which you order...THEY CANT DO IT
Atmosphere: 1
Food: 1
Service: 2
Ordered on the app at 5:15pm. Pickup time was 5:35pm. I arrived at that time only to be told it would probably be another 10min because they were busy with walk-ins. You shouldn't be taking them ahead... That's the whole point of ordering online. You're telling me that you're going to help everyone behind me in line before you make mine? Employees at this location are clueless. Overall, Subway is overpriced for what they provide - you'd think they would at least provide adequate customer service.
Atmosphere: 1
Food: 3
Service: 1
Place is beautiful compared to the last time I was in here a couple years ago, the people who served me were lovely, and the sandwiches were perfect!!
Atmosphere: 5
Food: 5
Service: 5
I order three sandwiches two were great the third was not edible. The bread was stale and it fell to pieces when I tried to pick it up to eat it. This store has had several health code violations when I called the state so I would stay very far from this location
Atmosphere: 1
Food: 1
Service: 1
i called 16 times and they didn’t answer the phone.
Does not answer their phone at the store. How am I supposed to get ahold of a manager? Or anyone?
Atmosphere: 1
Food: 1
Service: 1
Chicken sub was less than ok. Nothing like I ordered. Chicken was grizzly, vegetables were wilty, bacon wasn't done, and they replaced the bun with another. Now they won't answer the phone! Definitely lost a customer. I will go to Johnstown or Fonda.
Atmosphere: 3
Food: 1
Service: 3
Took my points but didn’t give me the food that the points bought and wouldn’t return my points
Food: 2
Service: 1
Restaurantji Recommends
Ordered through doordash, 2 subs and some drinks. 1 sub was wrong and I got no drinks. Tried calling -7- times and not a single pick up. Don't order.
Atmosphere: 1
Food: 1
Service: 1
Worst subway experience my tuna sub I threw in garbage the tuna appeared to be days old an smelt horrible ,the pretizle I got was harder to chew then shoe leatherAltho the worker were kind an polite the food quality was definitely not subway like extremely disappointed an I would not go there again iWill drive to Johnstown
Atmosphere: 2
Food: 1
Service: 3
Recommended dishes: Subway Club, Tuna, Vitamin Water xxx
I found a piece of hair in my sandwich
I like using the app, and scheduling the time to be ready.
Atmosphere: 3
Food: 3
Service: 4
Recommended dishes: Roast Beef, Oven Roasted Turkey, Grilled Chicken, Black Forest Ham, Rotisserie-Style Chicken
Ordered a BLT toasted footlong with provolone, b. peppers, red onion, and mayonnaise along with a 12 pkg. of Rasberry Cheesecake cookies. Instead I received, three chocolate chip cookies (still was charged for the 12 pkg) and a un-toasted footlong with barely a handful of lettuce and two tomato slices (one for each side, how considerate) that was DRENCHED in mayonnaise.Edited to add: There was only lettuce, two slices of tomato, and enough mayonnaise to drown a small child. No bacon, no cheese, no onion, no peppers. Which honestly blew my mind because it's a BLT how do you forget to add the bacon???When I tried to call the restaurant, I was hung up on repeatedly, phone left off the hook, and told that I'd get a call back that never came. $29 for an order I didn't order, thank you ladies at Subway!If I could rate zero stars, I would.
Atmosphere: 1
Food: 1
Service: 1
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