Ellden's Grill & Banquet
201 Whitehaven Rd, Grand Island
(716) 775-5190
Recent Reviews
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A Beautiful View Can’t Make Up for the Stress and Disorganization
I flew across the country to host my father’s 80th birthday, a milestone I had spent months planning. I booked this venue four months in advance for a small dinner of 19 guests and was told there would be no event before mine and that I could arrive early to decorate. Closer to the date, I was told by Hailey the manager a baby shower had been added beforehand, but that it would end early and I’d be texted once the room was ready and have plenty of time to set up for my dads special day.
That text didn’t come until 3:20 PM — just forty minutes before my 4:00 PM event. I still had to get there, and when I arrived, the shower was just ending. The room was messy, crowded, and unprepared, and I was left rushing and sweating, trying to decorate as my guests began arriving. It was chaotic, stressful, and genuinely upsetting, especially after traveling so far to make this milestone special for my dad. I actually had to ask the previous party to leave. My guests arrived with another party going on, I was really embarrassed and didn't have the time to finish setting up for the party.
Throughout the evening, service was minimal. I had to clear tables myself, find forks and plates for cake, and track down staff for even the most basic needs. When I asked for things they seemed very annoyed. No one really checked in, refilled drinks, or apologized. To make matters worse, the bill was overcharged and included an automatic 19% gratuity for service that barely existed. Considering the stress, disorganization, and complete lack of accountability, I should have been offered a significant discount or at least a big apology — instead, I was overcharged!
The view is beautiful, but the lack of organization, communication, and care completely overshadowed it. What should have been a joyful, once-in-a-lifetime celebration turned into a rushed and stressful experience I’ll never forget — for all the wrong reasons.
Atmosphere: 5
Food: 3
Service: 1
Came for a family birthday party in the banquet room. Food was delicious, service was great, the room upon entering smelled. It was definitely needing new carpet or something. It didn’t ruin the night but why!
Atmosphere: 3
Food: 5
Service: 5
This Place is a Dump. Ownership changes every few years but always the same. Carpet is from the 70’s and you might get a flat tire in the parking lot with the potholes. Half the time they are just straight up closed when you show up.
Wall Mart County Club.
Atmosphere: 4
Food: 2
Service: 2
Store for lunch. Food was great as well as the service.
Sub par banquet food for the price.
It was a nice place and the food was good! However, it felt very much for the local and golf crowd. The service was great!
Disaster
Went for trivia, was a nice atmosphere. Bartender was great, our male server was great but there was another server whom was very rude.
Went last night (Saturday) for DJ trivia. Table of 5. It has more of a restaurant banquet hall vibe than a bar restaurant. Food was good. Large pretzel. Reuben. Quinoa salad. Sticky honey chicken finger wrap. The Burger. French onion soup. The French onion soup was very good. I tried the onion rings. I’ve had better. I was upsold over the fries. Next time I’ll try the fries. It was a nice spot Wasn’t overly loud. Thank you
Food was ready way to early and ice cold.
Restaurantji Recommends
Matt our server was excellent. My wife got the Rubin sandwich which was also excellent. The burger was a little disappointing the Bun was way larger than the portion of the burger. We both wanted a glass of wine but they could not produce a wine menu so I had to go up to the bar to see what wine they had and asked just to have the house cabernet. After quite some time they finally informed us they don't have a house cab and couldn't even tell me what the actual prices were for the wine. We ended up ordering the apple strudel for dessert which was raw. The dough was still gooey and runny and left a terrible aftertaste in our mouth.
Not a good way to finish a dinner. We showed it to the waiter and he could obviously see it and agreed. Yet they still found a way to leave it on our bill. The salt shakers are unusable the crude and debris on the salt shakers is disgusting
We live on Grand Island just a few miles from this restaurant it's very disappointing to realize that we will not be patronizing
This restaurant. We understand it's been under new management for the last few months they have certainly got their work cut out for them. $122 for 2 sandwiches and 4 glasses of wine and a undercooked dessert.
Atmosphere: 5
Food: 2
Service: 4
Except for the loudmouth patrons at the bar, this was a very pleasant experience. The service and food were excellent and we didn't feel rushed.
Fantastic food. Fantastic staff!
Atmosphere: 5
Food: 5
Service: 5
Nice atmosphere and good food.
We are visiting Niagara Falls and took a chance on this restaurant but wish we hadn’t. The pretzel we ate was yummy and my salad but our main courses were subpar. My pork chop was tough on the inside and my fiancés meat was flavorless and the potatoes were not great. The brussel sprouts were good . The other main issue was our server. He was not attentive enough and didn’t bring the extra pretzel cheese and we had to ask someone else. He never asked if I needed more tea after it was empty and never asked how everything was. We cannot recommend this restaurant.
Atmosphere: 4
Food: 2
Service: 2
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