I never write reviews unless it’s something I’m really adamant about. We walked into carvel tonight excited for ice cream with our two children. We were not greeted. 3/4 of us ordered our ice cream easily. My daughter was tasting some different flavors and while she was tasting, the two male workers were rolling their eyes and holding back laughter as she asked to taste different flavors. She asked to taste 3 different flavors. Not too crazy for a 6 year old. She wasn’t whining she wasn’t fussing - I’m unsure what was so funny. While she was tasting one of the workers was trying to ring us up and asked “will that be all?” But my daughter hadn’t even chosen her flavor yet. Overall rude customer service and sad tbh.
Michele
Such a mess they gave me a half coated van cone and said they were out of the dip and went back and forth a few times trying to get it right IDK WHY they didnt just run across the st. and buy more magic shell from KK instead of watering it down and heating it up which was even worse THEN to top it off i was charged $7 when it was a kids size and she said she did me a favor and charged me less which was a lie! NEVER GO THERE!!!
Mike DeLaurenzo
Great Icecream but highly overpriced!
Alex Keller
Line situation is confusing, place has seen better days, ice cream was okay.
pauline jenkins
Always delightful service. Delicious ice cream. Plenty of options in flavors.
John Goleski
Cmon, long island classic
Perry Ahern
The ice cream was cold and delicious and so was the Coke. Clean place, friendly staff, and good ice cream. It's a trifecta!
Tracy D 3737
Service was fine but the package of 6 mini sundae sprinkle cups we bought for $17.99 was horrible. They were freezer burnt or very old. No one could finish after a bite. We had to throw them out.
Spoiled milkshake. Tasted terrible like sour rotten milk. This carvel needs to check their expirations before they give out spoiled food to customers. Super unhappy.
Atmosphere: 2
Food: 1
Service: 2
Mickey Mouse
Thank for bringing back the brown bonnet. The owner should have his employees better trained. A New York favorite is a black and white milkshake. The employee did not know what it was. She used chocolate ice cream with chocolate syrup. Most New York’s know what it is.
Vegetarian options: The menu is all ice cream. You can get the cream in a cup so you need not worry about gluten.
Atmosphere: 5
Food: 5
Service: 5
William Ringhoff
It's a fun little ice cream shop by the water
Atmosphere: 3
Food: 4
Service: 3
Erin Cameron J
Some of the staff members are nice. Some aren’t. Also, don’t leave card tip. Doesn’t go to staff!
It was Carvel. I love Carvel.
Friendly staff and very generous owner!
I never write reviews unless it’s something I’m really adamant about. We walked into carvel tonight excited for ice cream with our two children. We were not greeted. 3/4 of us ordered our ice cream easily. My daughter was tasting some different flavors and while she was tasting, the two male workers were rolling their eyes and holding back laughter as she asked to taste different flavors. She asked to taste 3 different flavors. Not too crazy for a 6 year old. She wasn’t whining she wasn’t fussing - I’m unsure what was so funny. While she was tasting one of the workers was trying to ring us up and asked “will that be all?” But my daughter hadn’t even chosen her flavor yet. Overall rude customer service and sad tbh.
Such a mess they gave me a half coated van cone and said they were out of the dip and went back and forth a few times trying to get it right IDK WHY they didnt just run across the st. and buy more magic shell from KK instead of watering it down and heating it up which was even worse THEN to top it off i was charged $7 when it was a kids size and she said she did me a favor and charged me less which was a lie! NEVER GO THERE!!!
Great Icecream but highly overpriced!
Line situation is confusing, place has seen better days, ice cream was okay.
Always delightful service. Delicious ice cream. Plenty of options in flavors.
Cmon, long island classic
The ice cream was cold and delicious and so was the Coke. Clean place, friendly staff, and good ice cream. It's a trifecta!
Service was fine but the package of 6 mini sundae sprinkle cups we bought for $17.99 was horrible. They were freezer burnt or very old. No one could finish after a bite. We had to throw them out.
Atmosphere: 4
Food: 1
Service: 4
Restaurantji Recommends
We can stop
Atmosphere: 3
Food: 3
Service: 3
Spoiled milkshake. Tasted terrible like sour rotten milk. This carvel needs to check their expirations before they give out spoiled food to customers. Super unhappy.
Atmosphere: 2
Food: 1
Service: 2
Thank for bringing back the brown bonnet. The owner should have his employees better trained. A New York favorite is a black and white milkshake. The employee did not know what it was. She used chocolate ice cream with chocolate syrup. Most New York’s know what it is.
Vegetarian options: The menu is all ice cream. You can get the cream in a cup so you need not worry about gluten.
Atmosphere: 5
Food: 5
Service: 5
It's a fun little ice cream shop by the water
Atmosphere: 3
Food: 4
Service: 3
Some of the staff members are nice. Some aren’t. Also, don’t leave card tip. Doesn’t go to staff!
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