Spoiled milkshake. Tasted terrible like sour rotten milk. This carvel needs to check their expirations before they give out spoiled food to customers. Super unhappy.
Atmosphere: 2
Food: 1
Service: 2
Mickey Mouse
Thank for bringing back the brown bonnet. The owner should have his employees better trained. A New York favorite is a black and white milkshake. The employee did not know what it was. She used chocolate ice cream with chocolate syrup. Most New York’s know what it is.
Vegetarian options: The menu is all ice cream. You can get the cream in a cup so you need not worry about gluten.
Atmosphere: 5
Food: 5
Service: 5
William Ringhoff
It's a fun little ice cream shop by the water
Atmosphere: 3
Food: 4
Service: 3
Erin Cameron J
Some of the staff members are nice. Some aren’t. Also, don’t leave card tip. Doesn’t go to staff!
Mark Tarnuzzer
Kevin is one of the nicest people we have ever been greeted by at any establishment. What an amazingly positive human!
Atmosphere: 5
Food: 4
Service: 5
G&L Motors
I have not been to a Carvel in a long time. I was surprised at the prices they were charging for all their soft ice cream. It's possible they were just pricing thingsthe ice cream at market price.Most everything locally seems to be overpriced to take advantage of the summer trade. I remember that the Carvel I had in the past and the car was like what locally what's the saying I was disappointed with the hot fudge.It seemed to be watery.
Atmosphere: 3
Food: 4
Service: 3
Anna Fail
Rude and impatient workers.
Went in to try it for the first time, seeing it was a cute place! Had a group of six and were looking at the flavors while one sampling a flavor another asked for a sample and told us she was serving someone else, props to her for trying to help one person at a time I guess? We said we were with them and she was like ahh okay and turned to get another spoon. All is well. Then I decided I wanted to try a flavor and ig that was too much for the worker and she make a show of slowly getting the spoon and looking at her coworker ?of then I was irritated because I just wanted to try it before paying money for something id never had. Then the worker ringing us up asked what I was getting and she commented impatiently saying i was thinking ? well yes i was thank you for saying that. Wether or not this was irritation at me or the coworker, it definitely had me feeling unwelcome. I got the walnut or whatever covered cone with the flavor I tired not even liking it and gave it to someone else. I just wanted to leave.
Iv been in customer service a long time, even ice cream shops, and if you cannot hide emotions easily from paying customers, Id say find another place to work you’re not so irritated doing your job for someone.
Atmosphere: 2
Food: 1
Service: 1
Andrea Wiener
I just left Carvel in Hampton Bays. Ordered $10.00 worth of ice cream, got charged $19.00 told the server she made a mistake, she didn’t care. I paid full amount and watched her and her a co-worker high-5 each other when we left? Maybe the owner would like to know? #nevergoingbackthere
We can stop
Atmosphere: 3
Food: 3
Service: 3
Spoiled milkshake. Tasted terrible like sour rotten milk. This carvel needs to check their expirations before they give out spoiled food to customers. Super unhappy.
Atmosphere: 2
Food: 1
Service: 2
Thank for bringing back the brown bonnet. The owner should have his employees better trained. A New York favorite is a black and white milkshake. The employee did not know what it was. She used chocolate ice cream with chocolate syrup. Most New York’s know what it is.
Vegetarian options: The menu is all ice cream. You can get the cream in a cup so you need not worry about gluten.
Atmosphere: 5
Food: 5
Service: 5
It's a fun little ice cream shop by the water
Atmosphere: 3
Food: 4
Service: 3
Some of the staff members are nice. Some aren’t. Also, don’t leave card tip. Doesn’t go to staff!
Kevin is one of the nicest people we have ever been greeted by at any establishment. What an amazingly positive human!
Atmosphere: 5
Food: 4
Service: 5
I have not been to a Carvel in a long time. I was surprised at the prices they were charging for all their soft ice cream. It's possible they were just pricing thingsthe ice cream at market price.Most everything locally seems to be overpriced to take advantage of the summer trade. I remember that the Carvel I had in the past and the car was like what locally what's the saying I was disappointed with the hot fudge.It seemed to be watery.
Atmosphere: 3
Food: 4
Service: 3
Rude and impatient workers.
Went in to try it for the first time, seeing it was a cute place! Had a group of six and were looking at the flavors while one sampling a flavor another asked for a sample and told us she was serving someone else, props to her for trying to help one person at a time I guess? We said we were with them and she was like ahh okay and turned to get another spoon. All is well. Then I decided I wanted to try a flavor and ig that was too much for the worker and she make a show of slowly getting the spoon and looking at her coworker ?of then I was irritated because I just wanted to try it before paying money for something id never had. Then the worker ringing us up asked what I was getting and she commented impatiently saying i was thinking ? well yes i was thank you for saying that. Wether or not this was irritation at me or the coworker, it definitely had me feeling unwelcome. I got the walnut or whatever covered cone with the flavor I tired not even liking it and gave it to someone else. I just wanted to leave.
Iv been in customer service a long time, even ice cream shops, and if you cannot hide emotions easily from paying customers, Id say find another place to work you’re not so irritated doing your job for someone.
Atmosphere: 2
Food: 1
Service: 1
I just left Carvel in Hampton Bays. Ordered $10.00 worth of ice cream, got charged $19.00 told the server she made a mistake, she didn’t care. I paid full amount and watched her and her a co-worker high-5 each other when we left? Maybe the owner would like to know? #nevergoingbackthere
Atmosphere: 1
Food: 1
Great ice cream, but overcrowded May -
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Nice customer service.
Atmosphere: 3
Food: 4
Service: 4
It's an older Carvel! What more do you need?
Good service, and great soft serve.
Atmosphere: 5
Food: 5
Service: 5
Ordered ice cream to go. Service was great and friendly.
Parking: Plenty of parking spots.
Atmosphere: 4
Food: 4
Service: 4
Love my chocolate cones
Atmosphere: 5
Food: 5
Service: 5
Great service!
Loading...