Low rating for drive through. Passed by once when the drive thru line wasn't moving at all. Came through again early in the morning - must be understaffed. Had to wait at the order box until previous customer was done and drove away. Preferred order not available. Then cup size ignored. Barista not rude, but not happy.
Service: 2
Heidi
Had half of a warmed up chocolate chip cookie with the other half eaten by my bff companion hubs. Tasted yummy to us 😋
Atmosphere: 5
Food: 5
Service: 5
Geneviève L
Worst service ever, the employee's scream at the customer because they're in a rush. I even saw one thow a breakfast sandwich on the counter to a customer who was nice to her.
Atmosphere: 2
Food: 3
Service: 1
Janelyn Pioquinto
Ordered Ice latte with 2 white mocha 2 brown sugar. Instead I got a Mocha with brown sugar. Does anyone listen to what is being said. This is not the first time or the 2nd time I ordered something and it’s incorrect.
Service: 2
Elaine
Ordered ahead and it seems like their store is prone to theft... waited 10 minutes for the last part of our order and it turned out it had been stolen. My drink was also unlabeled so I suspect that had been stolen as well prior.
Li S
Service was a little slow, considering how many workers were there. But my matcha w cold foam was amazingly tasty!
Atmosphere: 5
Food: 5
Service: 3
Jackie Upright
Are barista Shannon was freaking awesome 😎
Atmosphere: 5
Food: 5
Service: 5
Guillaume Miclette
At 4 $ a coffee i should at least get a smile or a thank you…. Staff dragging ther feet Looks painful to work ther !
the greatest one
Convenient place to grab a coffee on your way to Albany or the City. Wait time depends on how many people you find already standing in a queue. That’s why I buy the Starbucks bottled cappuccino from the vending machine whenever that happens
Noelle was amazing and very attentive to my family.She took extra time to talk to the kids and made them engage. Service was quick and precise, which was perfect for a quick pit stop.
Atmosphere: 5
Food: 4
Service: 5
Caitlin Snyder
Well my coffee was fine but the girl insisted my card didn't go through and made me pay again and like like I bought my coffee and someone else's on my credit app. And of course the phone number listed doesn't work
Henrietta Vincze
I have visited this Starbucks multiple times, and unfortunately, my orders have been disregarded on more than one occasion. The service I received was extremely rude during my previous visits. I ordered a large coffee and received a small one, I pointed out the mistake and the person who was making the orders she poured my order into a bigger cup and handed to me. Most recently.. I ordered a croissant double-toasted, but it was not toasted to my specifications. When I kindly asked for it to be toasted again, I was told it couldn't be done. Consistency and customer service seem to be lacking at this location! I am so glad I spend a lots of money on Starbucks minimum 8times a week for this kind of service!
Low rating for drive through. Passed by once when the drive thru line wasn't moving at all. Came through again early in the morning - must be understaffed. Had to wait at the order box until previous customer was done and drove away. Preferred order not available. Then cup size ignored. Barista not rude, but not happy.
Service: 2
Had half of a warmed up chocolate chip cookie with the other half eaten by my bff companion hubs. Tasted yummy to us 😋
Atmosphere: 5
Food: 5
Service: 5
Worst service ever, the employee's scream at the customer because they're in a rush. I even saw one thow a breakfast sandwich on the counter to a customer who was nice to her.
Atmosphere: 2
Food: 3
Service: 1
Ordered Ice latte with 2 white mocha 2 brown sugar. Instead I got a Mocha with brown sugar. Does anyone listen to what is being said. This is not the first time or the 2nd time I ordered something and it’s incorrect.
Service: 2
Ordered ahead and it seems like their store is prone to theft... waited 10 minutes for the last part of our order and it turned out it had been stolen. My drink was also unlabeled so I suspect that had been stolen as well prior.
Service was a little slow, considering how many workers were there. But my matcha w cold foam was amazingly tasty!
Atmosphere: 5
Food: 5
Service: 3
Are barista Shannon was freaking awesome 😎
Atmosphere: 5
Food: 5
Service: 5
At 4 $ a coffee i should at least get a smile or a thank you…. Staff dragging ther feet Looks painful to work ther !
Convenient place to grab a coffee on your way to Albany or the City. Wait time depends on how many people you find already standing in a queue. That’s why I buy the Starbucks bottled cappuccino from the vending machine whenever that happens
Atmosphere: 3
Food: 5
Service: 5
Fast and easy
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Excellent espresso
Atmosphere: 5
Food: 5
Service: 5
Starbucks only to cash. Weird!!!
Atmosphere: 5
Food: 3
Service: 1
Noelle was amazing and very attentive to my family.She took extra time to talk to the kids and made them engage. Service was quick and precise, which was perfect for a quick pit stop.
Atmosphere: 5
Food: 4
Service: 5
Well my coffee was fine but the girl insisted my card didn't go through and made me pay again and like like I bought my coffee and someone else's on my credit app. And of course the phone number listed doesn't work
I have visited this Starbucks multiple times, and unfortunately, my orders have been disregarded on more than one occasion. The service I received was extremely rude during my previous visits. I ordered a large coffee and received a small one, I pointed out the mistake and the person who was making the orders she poured my order into a bigger cup and handed to me.
Most recently.. I ordered a croissant double-toasted, but it was not toasted to my specifications. When I kindly asked for it to be toasted again, I was told it couldn't be done. Consistency and customer service seem to be lacking at this location! I am so glad I spend a lots of money on Starbucks minimum 8times a week for this kind of service!
Service: 1
Loading...