Terrible customer service. The lady in the front is very rude.
Atmosphere: 1
Food: 1
Service: 1
Maria Harris
Definitely the best Chinese Food for miles. I've tried different ones and they miss. Food is delicious! I wish I could order everyday lol
Atmosphere: 5
Food: 5
Service: 5
Richard Delgado
This place reminds me of home in NYC.
Atmosphere: 5
Food: 5
Service: 5
Riff Maker
As far as I know, this is the best Chinese food in the area. Tried all the others and as far as taste and quality, New China 3 seems to be on point. My only criticism would be they use the yellow rice to come across as fried rice, but lots of places do that and the rice is tasty. Their beef with black bean (hold the peppers and onions) was really tasty and they don't try and cheap out on the meat like other places nearby do, you get your money's worth with them!
Atmosphere: 3
Food: 5
Service: 5
Zaid Khan
We've been life-long customers & for good reason - delicious food! We recently ordered catering for an event & all the food arrived on time & was perfect for my 25 guests. Would absolutely order from here for an event again.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: House Special Lo Mein, Sesame Tofu with White Rice
Chris Cuateco
Sesame chicken is the best in all of Westchester County!!!
Atmosphere: 5
Food: 5
Service: 5
Jessica Giordano
I have been trying to find a good Chinese take-out/restaurant for months. I have searched high and low which left me dissatisfied many times. A friend of mine suggested New China 3 and let me tell you I WAS NOT LET DOWN! This is hands down the best Chinese takeout I’ve had in a long time.
The woman who answered the phone was so kind and patient, her voice was soft and caring. She was even sweeter in person and gave me a reusable bag with their logo on it to carry my large order in.
When I got home, my food was fresh and HOT. Biting into my egg roll there was a crunch, the flavors of the food immaculate, my general toas even had a crisp to it and they had homemade chili oil!
I read comments saying it is pricy. I think it was appropriate not only for the quality, but for the portion as well! The small boneless spare ribs and lo mein were larger than expected! I will definitely be coming back here for now on and highly recommend this place to anyone!
Atmosphere: 5
Food: 5
Service: 5
Chris Sanchez
I arrived 5 minutes before they closed. The woman working behind the counter was very nice and took my order. I got the chicken & broccoli with white rice. Food was good. Would go back.
Atmosphere: 4
Food: 4
Service: 5
Melissa Gutierrez
Food is great!! my favorite is the spare ribs and crab rangoon as appetizers.
Atmosphere: 5
Food: 5
Service: 5
Carolina Ramos
The customer service is absolutely horrible! I place an order yesterday which they got wrong. It was late and we were starving so we let it be. I ordered today and VERY politely stated “we ordered PFR WITH 6 chicken wings yesterday and we didn’t get the 6 so can you please make sure we get the 6 today” the person on the other end in a very rude and condescending tone said “what do you mean we never give 4”. So I once again repeated “ok …. But I’m telling you we didn’t get the 6 so please make sure we get the 6” she then said ummmhhmmm, as in no longer caring about the CUSTOMER. I continued to place my additional orders to where she just mmmhmmm me to death. When I asked for how long and the total she continued to give attitude and then hung up without confirming order. At this point I didn’t even feel comfortable with them making my food so I called back within 40 seconds. Let her know I just made a pick up order and wanted to cancel and once again she hung up one me. Honestly if you don’t like people or atleast apologizing for a mistake then get out of the food business. Mind you this is not the first situation where we have ordered from here and have dealt with this women’s nasty attitude! They have officially lost a customer!!!!!!!!!!!
I went there for the first time in 5 years and it was still delicious, and the female manager was always smiling and nice. I live in Japan, so I don't have a chance to go there anymore, but I support them.
Luiz Costa
I recently ordered from New China 3, and while the food and service were satisfactory, there was one aspect that left me with mixed feelings. The restaurant has a minimum charge requirement of $15 for card transactions, which affected my overall experience.The food quality was decent; I ordered a dish priced at $11, and it met my expectations in terms of taste and portion size. However, when I decided to add a soda for an additional $4 to meet the minimum charge requirement for card payments, it felt a bit forced. While I understand that businesses need to cover transaction fees, a more flexible policy could be more customer-friendly.
Atmosphere: 2
Food: 3
Service: 1
L H
best chinese in the area always fresh and fast- they are friendly and reasonably priced
Vegetarian options: willing to customize for you
Atmosphere: 5
Food: 5
Service: 5
Heidy Tejeda
I love this place. The owner and staff are super friendly and the food is always fresh.Prices are
Atmosphere: 5
Food: 5
Service: 5
Male
This place has the most delicious Chinese food I’ve tried in westchester, it’s always fresh and tasty. I’ve ordered for 4 years every Sunday and it never disappoints.
Terrible customer service. The lady in the front is very rude.
Atmosphere: 1
Food: 1
Service: 1
Definitely the best Chinese Food for miles. I've tried different ones and they miss. Food is delicious! I wish I could order everyday lol
Atmosphere: 5
Food: 5
Service: 5
This place reminds me of home in NYC.
Atmosphere: 5
Food: 5
Service: 5
As far as I know, this is the best Chinese food in the area. Tried all the others and as far as taste and quality, New China 3 seems to be on point. My only criticism would be they use the yellow rice to come across as fried rice, but lots of places do that and the rice is tasty. Their beef with black bean (hold the peppers and onions) was really tasty and they don't try and cheap out on the meat like other places nearby do, you get your money's worth with them!
Atmosphere: 3
Food: 5
Service: 5
We've been life-long customers & for good reason - delicious food! We recently ordered catering for an event & all the food arrived on time & was perfect for my 25 guests. Would absolutely order from here for an event again.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: House Special Lo Mein, Sesame Tofu with White Rice
Sesame chicken is the best in all of Westchester County!!!
Atmosphere: 5
Food: 5
Service: 5
I have been trying to find a good Chinese take-out/restaurant for months. I have searched high and low which left me dissatisfied many times. A friend of mine suggested New China 3 and let me tell you I WAS NOT LET DOWN! This is hands down the best Chinese takeout I’ve had in a long time.
The woman who answered the phone was so kind and patient, her voice was soft and caring. She was even sweeter in person and gave me a reusable bag with their logo on it to carry my large order in.
When I got home, my food was fresh and HOT. Biting into my egg roll there was a crunch, the flavors of the food immaculate, my general toas even had a crisp to it and they had homemade chili oil!
I read comments saying it is pricy. I think it was appropriate not only for the quality, but for the portion as well! The small boneless spare ribs and lo mein were larger than expected! I will definitely be coming back here for now on and highly recommend this place to anyone!
Atmosphere: 5
Food: 5
Service: 5
I arrived 5 minutes before they closed. The woman working behind the counter was very nice and took my order. I got the chicken & broccoli with white rice. Food was good. Would go back.
Atmosphere: 4
Food: 4
Service: 5
Food is great!! my favorite is the spare ribs and crab rangoon as appetizers.
Atmosphere: 5
Food: 5
Service: 5
The customer service is absolutely horrible! I place an order yesterday which they got wrong. It was late and we were starving so we let it be. I ordered today and VERY politely stated “we ordered PFR WITH 6 chicken wings yesterday and we didn’t get the 6 so can you please make sure we get the 6 today” the person on the other end in a very rude and condescending tone said “what do you mean we never give 4”. So I once again repeated “ok …. But I’m telling you we didn’t get the 6 so please make sure we get the 6” she then said ummmhhmmm, as in no longer caring about the CUSTOMER. I continued to place my additional orders to where she just mmmhmmm me to death. When I asked for how long and the total she continued to give attitude and then hung up without confirming order. At this point I didn’t even feel comfortable with them making my food so I called back within 40 seconds. Let her know I just made a pick up order and wanted to cancel and once again she hung up one me. Honestly if you don’t like people or atleast apologizing for a mistake then get out of the food business. Mind you this is not the first situation where we have ordered from here and have dealt with this women’s nasty attitude! They have officially lost a customer!!!!!!!!!!!
Service: 1
Restaurantji Recommends
I went there for the first time in 5 years and it was still delicious, and the female manager was always smiling and nice. I live in Japan, so I don't have a chance to go there anymore, but I support them.
I recently ordered from New China 3, and while the food and service were satisfactory, there was one aspect that left me with mixed feelings. The restaurant has a minimum charge requirement of $15 for card transactions, which affected my overall experience.The food quality was decent; I ordered a dish priced at $11, and it met my expectations in terms of taste and portion size. However, when I decided to add a soda for an additional $4 to meet the minimum charge requirement for card payments, it felt a bit forced. While I understand that businesses need to cover transaction fees, a more flexible policy could be more customer-friendly.
Atmosphere: 2
Food: 3
Service: 1
best chinese in the area always fresh and fast- they are friendly and reasonably priced
Vegetarian options: willing to customize for you
Atmosphere: 5
Food: 5
Service: 5
I love this place. The owner and staff are super friendly and the food is always fresh.Prices are
Atmosphere: 5
Food: 5
Service: 5
This place has the most delicious Chinese food I’ve tried in westchester, it’s always fresh and tasty. I’ve ordered for 4 years every Sunday and it never disappoints.
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