This is the first Starbucks I have been to where staff was rude and not friendly at all
Service: 1
BPB
Never again! the girl who was working there was rude and nasty! HEY STARBUCKS you should work on your customer service and teach your employees how to treat a customer!
Josh Pugen
Most go through drive through allowing more space inside. Despite a high volume of drive thru servers are quick and attentive.
Atmosphere: 5
James
A staff member called someone a name fairly loudly, turning the whole store into a toxic environment. It was unpleasant to be exposed to her verbal abuse. Surprising, given how Starbucks usually has good store management. Coffee is decent. Extra star for the fact that I`ve had no complaints before. I don't think I want to return to any Starbucks after my experience at this location.
among us Gamer
It was an average experience for me.Caramel machiato was okThe sitting area ok, but I recommend changing the arm chairs they are old dirty and not comfortable to sit onThe barista who calls for the drinks says the name of the drink, not the name of the guest, which is confusing ? ?The store is clean. The restrooms were cleanPlenty parking spaces. The drive thru is busyIf you want some quiet time with average coffee you can go thereI hope they improve so I can give them 5 stars ?
Atmosphere: 3
Food: 3
Service: 3
nekia
Very pleasant staff. A relaxing vibe.
Atmosphere: 5
Food: 5
Service: 5
Lumi Azha
Lex was FANTASTIC. I was unsure of what kind of drink to have and saw that the new “Oleato” was launched. Lex asked me questions about my preferences and even taught me the differences between the espresso shots, and helped me curate the PERFECT drink. Amazing customer service is rare these days. This truly made my day! ?✨
Atmosphere: 5
Food: 5
Service: 5
Evelin Estrella
Evan is the best barista ever !
Atmosphere: 5
Food: 5
Service: 5
AlphaW0lf One
My first and last time at this particular Starbucks.Long story short, there was more room left in my iced Shaken espresso than I'm used to from Starbucks in Westchester.When asked to top it off with a bit of iced coffee (normally not a issue for most local Starbucks). The barista wanted to charge me for it.My drink was incomplete and wasn't asking for a whole drink. I understand saving costs. But that was just unfriendly. Especially when she explained to me how my drink is made in a condescending manner.I attached a picture. I understand I sound pretentious. Just understand that there are worse customers out there and an inch of coffee shouldn't be an issue in exchange for customer satisfaction. If this is the service the managers train the staff on instead of drinks, then I don't think I'll be bringing my money here.
Atmosphere: 4
Food: 3
Service: 1
TRACY Hill
Always greeted by friendly staff and my order made well!
Well it’s a Starbucks just like the others. Does get very crowded in the drive thru during weekday mornings and weekend evenings.
Atmosphere: 4
Food: 5
Service: 4
Ashley Higgins
Please train your staff on how to handle dairy allergies. I asked to order the pumpkin spice chai dairy free w oat milk, due to an allergy.They did use oat milk but put the cream on top anyway, and I later found out that the pumpkin spice syrup itself contains dairy! I called to let the staff know and they were pretty dismissive, and said “I don’t know whether the syrup has dairy to be honest, but I know the cream does for sure.” Not helpful to find this out once I wait in the drive thru line for 15 minutes and then get home.Your signage says to let staff know about allergies - once someone does, there should be a better way of handling (let someone know if the drink they are ordering literally cannot be made without dairy, note allergy on the drink ticket so the people making the drink pay special attention). At the very least when someone calls to let you know, offer them a free drink for the trouble.Dietary restrictions: Not handled well here
Barbara Vega
Very clean & the employee was super nice.
Atmosphere: 5
Food: 5
Service: 5
Pc Pc
white skinny kid with the glasses and crusty curly hair has awful customer service. Told me that coming in the store to pick up my drinks made more sense, when after I got my drinks and going back into work, I could barely close my car door, how would I even be able to open my car with two trays and 5 to-go bags, but okay, that makes sense right. Don’t like the work, don’t work there, simple:)
Atmosphere: 1
Food: 2
Service: 1
Abdel
Excellent ? pleased with the whole experience you guys rock it
This is the first Starbucks I have been to where staff was rude and not friendly at all
Service: 1
Never again! the girl who was working there was rude and nasty! HEY STARBUCKS you should work on your customer service and teach your employees how to treat a customer!
Most go through drive through allowing more space inside. Despite a high volume of drive thru servers are quick and attentive.
Atmosphere: 5
A staff member called someone a name fairly loudly, turning the whole store into a toxic environment. It was unpleasant to be exposed to her verbal abuse. Surprising, given how Starbucks usually has good store management. Coffee is decent. Extra star for the fact that I`ve had no complaints before. I don't think I want to return to any Starbucks after my experience at this location.
It was an average experience for me.Caramel machiato was okThe sitting area ok, but I recommend changing the arm chairs they are old dirty and not comfortable to sit onThe barista who calls for the drinks says the name of the drink, not the name of the guest, which is confusing ? ?The store is clean. The restrooms were cleanPlenty parking spaces. The drive thru is busyIf you want some quiet time with average coffee you can go thereI hope they improve so I can give them 5 stars ?
Atmosphere: 3
Food: 3
Service: 3
Very pleasant staff. A relaxing vibe.
Atmosphere: 5
Food: 5
Service: 5
Lex was FANTASTIC. I was unsure of what kind of drink to have and saw that the new “Oleato” was launched. Lex asked me questions about my preferences and even taught me the differences between the espresso shots, and helped me curate the PERFECT drink. Amazing customer service is rare these days. This truly made my day! ?✨
Atmosphere: 5
Food: 5
Service: 5
Evan is the best barista ever !
Atmosphere: 5
Food: 5
Service: 5
My first and last time at this particular Starbucks.Long story short, there was more room left in my iced Shaken espresso than I'm used to from Starbucks in Westchester.When asked to top it off with a bit of iced coffee (normally not a issue for most local Starbucks). The barista wanted to charge me for it.My drink was incomplete and wasn't asking for a whole drink. I understand saving costs. But that was just unfriendly. Especially when she explained to me how my drink is made in a condescending manner.I attached a picture. I understand I sound pretentious. Just understand that there are worse customers out there and an inch of coffee shouldn't be an issue in exchange for customer satisfaction. If this is the service the managers train the staff on instead of drinks, then I don't think I'll be bringing my money here.
Atmosphere: 4
Food: 3
Service: 1
Always greeted by friendly staff and my order made well!
Atmosphere: 5
Service: 5
Restaurantji Recommends
Well it’s a Starbucks just like the others. Does get very crowded in the drive thru during weekday mornings and weekend evenings.
Atmosphere: 4
Food: 5
Service: 4
Please train your staff on how to handle dairy allergies. I asked to order the pumpkin spice chai dairy free w oat milk, due to an allergy.They did use oat milk but put the cream on top anyway, and I later found out that the pumpkin spice syrup itself contains dairy! I called to let the staff know and they were pretty dismissive, and said “I don’t know whether the syrup has dairy to be honest, but I know the cream does for sure.” Not helpful to find this out once I wait in the drive thru line for 15 minutes and then get home.Your signage says to let staff know about allergies - once someone does, there should be a better way of handling (let someone know if the drink they are ordering literally cannot be made without dairy, note allergy on the drink ticket so the people making the drink pay special attention). At the very least when someone calls to let you know, offer them a free drink for the trouble.Dietary restrictions: Not handled well here
Very clean & the employee was super nice.
Atmosphere: 5
Food: 5
Service: 5
white skinny kid with the glasses and crusty curly hair has awful customer service. Told me that coming in the store to pick up my drinks made more sense, when after I got my drinks and going back into work, I could barely close my car door, how would I even be able to open my car with two trays and 5 to-go bags, but okay, that makes sense right. Don’t like the work, don’t work there, simple:)
Atmosphere: 1
Food: 2
Service: 1
Excellent ? pleased with the whole experience you guys rock it
Atmosphere: 5
Food: 5
Service: 5