Starbucks

$ • Coffee Shops

Hours today·

About Starbucks

Starbucks, a popular coffee shop, has received mixed reviews from customers. While some customers have had a pleasant experience with friendly staff and delicious drinks, others have faced issues with the taste and preparation of their orders. The Penfield and Henrietta locations seem to have varying levels of service, with the Henrietta store receiving complaints about the difficulty in getting the order right. Customers have reported ordering a Venti ice Americano with extra cream, six pumps of vanilla, and caramel drizzle, but often finding the drink lacking in the expected flavors. Despite these challenges, the Henrietta location is praised for its cleanliness, accessibility, and the kindness of the staff, particularly in the drive-thru. Customers frequently mention fast service, correct orders, and friendly staff, with some staff members going above and beyond, such as handing out Starbucks gift cards or offering warm greetings that make visitors feel welcome. Overall, Starbucks provides a generally positive experience, though the quality of drinks and level of service can vary between locations.

Customers' Favorites

Photos

Add a Photo
Starbucks
Starbucks
View All Photos

Starbucks Reviews

3.9
135 ratings
Restaurantji Rating
5
66%
4
3%
3
3%
2
9%
1
19%
Food
4.1
Atmosphere
4.2
Service
4.0

Share your opinion about Starbucks

Restaurantji Rating

Barista was very friendly

Luis and Brandon are the nicest people works there, give them a raise!

I love it at this Starbucks, the staff is super friendly and very bubbly, they also have great food and awesome drinks.

Read All Reviews(135)

Hours

Monday 4:30AM - 9PM
Tuesday 4:30AM - 9PM
Wednesday 4:30AM - 9PM
Thursday 4:30AM - 9PM
Friday 4:30AM - 9PM
Saturday 5AM - 9PM
Sunday 5AM - 9PM
Updated on: