DO NOT EAT HEREA! The food was the worst. Look at these “wings” so dry! Don’t waste your money. Hopefully 🤞🏼 we won’t get sick
Andy Lam
Bread not baked well. Almost raw dough bread. Not Fresh At All!!! Other Locations are a lot Better! I do not recommend any food in Broadway Mall Food Court!
UltraEric
It takes minutes for them to prepare your hot sandwiches, & sides, but however, their food is great!!!
Rating: 100/100
Ravin Autar
$8 for a small cheesesteak. Had very little meat and the smallest slice of cheese to the point where I asked if he put cheese on it. After I took the excess bread off my sandwich to have a better meat to bread ratio it end up being Four bite. This location is bad, stay away.
Food: 1
Adam Walton
do not eat here
Atmosphere: 1
Food: 1
Service: 1
Brandon Mir
First I would like to say I used to work in a fast food restaurant. This place is the worst of all Charley’s. French fries are soggy and dark which means they don’t change their oil. The oil is pitch black. The service was slow only one person working. Substituting a soft drink for a lemonade is extra but the menu doesn’t state that. I have been to numerous other Charley’s and this one is the worst. Owners like to apologize for everything but don’t do anything about it. good doesn’t taste fresh at all. Avoid this place
Atmosphere: 1
Food: 1
Service: 1
DeEchoVibe
I brought a sandwich with my friend. He asked us if we wanted some fries. we said no and he made a sour face. I ate my sandwich It was chew and I ate the 1st half already and as I took two bites of the 2nd half. I looked at the bread and there was mold on it. I asked the manager for a refund. His employee looked at it and said I’m sorry for that and his boss said he can’t give refunds, but I can’t make another sandwich. I said no, but I’ll take a soda instead. I asked why he said because I ate almost the whole thing after I got off the phone with him and that that is a burnt mark from toasting the bread, but it was green and everyone confirmed it was mold. Here are the two photos before and after
Atmosphere: 2
Food: 1
Service: 1
Recommended dishes: Philly Cheese Steak Sandwich
J Red
The worst Charleys I have ever been to. Under staff on a busy lunch hour Sunday 1/28/2024. I ordered a large fries and waited for 15 mins. The guy who was serving gave me a regular fries and insisted that was a large fries. I asked him then what's the difference between large and regular and he just ignored me. REALLY?! Food is really below average. Go figure out. 2.8 star is really a compliment to this Charleys.
Atmosphere: 2
Food: 2
Service: 1
Porco Rosso
The worst Charleys I have ever been to. Under staff on a busy lunch hour Sunday 1/28/2024. I ordered a large fries and waited for 15 mins. The guy who was serving gave me a regular fries and insisted that was a large fries. I asked him then what's the difference between large and regular and he just ignored me. REALLY?! Food is really below average. Go figure out. 2.8 star is really a compliment to this Charleys.
Atmosphere: 2
Food: 2
Service: 1
Erica Han
The woman employee VERY VERY RUDEand Nasty speaker. The kids menu include oreo snack but if they don't have, they have to announced before I paid But she didn't and attitude is very bad. When I complained about it she yelling me also.
A nasty-speaking man around the age of 40 to 50 cashier (half bold head) takes my nerves. It felt like I could punch his face so hard because of the way he was arguably talking. So rude and charged for larger meals or combos without mentioning what size you were ordering.
Atmosphere: 1
Food: 4
Service: 1
OG Kim
Whoever worked today at the front desk and was picking up calls is extremely rude. He was rude to my Uber eats driver. Said they don’t have to go containers despite fulfilling online orders which you need takeout containers for. Didn’t report to Uber that he didn’t have the items in my order. Missing my drink and missing my fries from my combo. I called to ask his name and he hung up and said well you already got your food. Maybe he’s having a terrible day but that’s for him to deal with. I was nothing but respectful and even as I’m telling him have a good day I got hung up on. I have a small lunch break and now I have to postpone it and order a new lunch since this man is extremely aggressive and refuses to do what those 15$/ hr pay him for.
MTB214
The cheese steak and fries are tasty but there seems to be a bit of a language barrier, or hearing issue with one of the guys that works there. Can’t hold that against him if hearing issue.
Ivanna Davis
There was a bug in my cheese in my fries. Got a refund. Can't eat Charlie's anymore
Alex Weber
The amount of food safety violations I noticed at this place was insane. And the food was subpar. Guy didn’t even wear gloves when making my sandwiches.
DO NOT EAT HEREA! The food was the worst. Look at these “wings” so dry! Don’t waste your money. Hopefully 🤞🏼 we won’t get sick
Bread not baked well. Almost raw dough bread. Not Fresh At All!!! Other Locations are a lot Better! I do not recommend any food in Broadway Mall Food Court!
It takes minutes for them to prepare your hot sandwiches, & sides, but however, their food is great!!!
Rating: 100/100
$8 for a small cheesesteak. Had very little meat and the smallest slice of cheese to the point where I asked if he put cheese on it. After I took the excess bread off my sandwich to have a better meat to bread ratio it end up being Four bite. This location is bad, stay away.
Food: 1
do not eat here
Atmosphere: 1
Food: 1
Service: 1
First I would like to say I used to work in a fast food restaurant. This place is the worst of all Charley’s. French fries are soggy and dark which means they don’t change their oil. The oil is pitch black. The service was slow only one person working. Substituting a soft drink for a lemonade is extra but the menu doesn’t state that. I have been to numerous other Charley’s and this one is the worst. Owners like to apologize for everything but don’t do anything about it. good doesn’t taste fresh at all. Avoid this place
Atmosphere: 1
Food: 1
Service: 1
I brought a sandwich with my friend. He asked us if we wanted some fries. we said no and he made a sour face. I ate my sandwich It was chew and I ate the 1st half already and as I took two bites of the 2nd half. I looked at the bread and there was mold on it. I asked the manager for a refund. His employee looked at it and said I’m sorry for that and his boss said he can’t give refunds, but I can’t make another sandwich. I said no, but I’ll take a soda instead. I asked why he said because I ate almost the whole thing after I got off the phone with him and that that is a burnt mark from toasting the bread, but it was green and everyone confirmed it was mold. Here are the two photos before and after
Atmosphere: 2
Food: 1
Service: 1
Recommended dishes: Philly Cheese Steak Sandwich
The worst Charleys I have ever been to. Under staff on a busy lunch hour Sunday 1/28/2024. I ordered a large fries and waited for 15 mins. The guy who was serving gave me a regular fries and insisted that was a large fries. I asked him then what's the difference between large and regular and he just ignored me. REALLY?! Food is really below average. Go figure out. 2.8 star is really a compliment to this Charleys.
Atmosphere: 2
Food: 2
Service: 1
The worst Charleys I have ever been to. Under staff on a busy lunch hour Sunday 1/28/2024. I ordered a large fries and waited for 15 mins. The guy who was serving gave me a regular fries and insisted that was a large fries. I asked him then what's the difference between large and regular and he just ignored me. REALLY?! Food is really below average. Go figure out. 2.8 star is really a compliment to this Charleys.
Atmosphere: 2
Food: 2
Service: 1
The woman employee VERY VERY RUDEand Nasty speaker. The kids menu include oreo snack but if they don't have, they have to announced before I paid But she didn't and attitude is very bad. When I complained about it she yelling me also.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
A nasty-speaking man around the age of 40 to 50 cashier (half bold head) takes my nerves. It felt like I could punch his face so hard because of the way he was arguably talking. So rude and charged for larger meals or combos without mentioning what size you were ordering.
Atmosphere: 1
Food: 4
Service: 1
Whoever worked today at the front desk and was picking up calls is extremely rude. He was rude to my Uber eats driver. Said they don’t have to go containers despite fulfilling online orders which you need takeout containers for. Didn’t report to Uber that he didn’t have the items in my order. Missing my drink and missing my fries from my combo. I called to ask his name and he hung up and said well you already got your food. Maybe he’s having a terrible day but that’s for him to deal with. I was nothing but respectful and even as I’m telling him have a good day I got hung up on. I have a small lunch break and now I have to postpone it and order a new lunch since this man is extremely aggressive and refuses to do what those 15$/ hr pay him for.
The cheese steak and fries are tasty but there seems to be a bit of a language barrier, or hearing issue with one of the guys that works there. Can’t hold that against him if hearing issue.
There was a bug in my cheese in my fries. Got a refund. Can't eat Charlie's anymore
The amount of food safety violations I noticed at this place was insane. And the food was subpar. Guy didn’t even wear gloves when making my sandwiches.
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