Chuck E. Cheese

7 parties going on at once, including my niece and her friend's. The place is clean, plenty of games, and the pizza wasnt half bad. Good kids spot.

Terrible service in general, food not only took ages but was also raw, dirty bathroom, there were mile-long lines, only one person to serve more than 15 people, and in special the person in the trampoline zone was like a door! My child fell, cried, hurt himself, but she didn't even look at him.
Totally irresponsible just a terrible service for a really high price. We will definitely never return. If you care about your child and there safety, don't take them to this place.

If I could give it 0 stars I would. My daughter got hurt not even a minute after being in the play area. We rushed her to urgent care and she had a concussion, swelling, bruising etc. Who in their right mind puts hard plastic handing objects in a toddler supposedly padded play area? Was supposed to get an incident report, waited 2 days and nothing. Called the location who finally told me I had to call corporate. Called corporate and they gave me a number and refused to provide a copy of the report. The manager at the location didn't even talk to me or ask how it happened so how would they know what to put on the report? BEWARE OF THIS LOCATION. THE STAFF DOESN'T CARE AND CORPORATE WASN'T EVEN HELPFUL.

Very kids friendly. Pretty crowded everyday.

Still have the animatronics!

Have brought my kids for years here. My kids always have fun here

Smaller establishment. Cheesy bread was nit hit both visits. I really go there cause its smaller so its usually less chaos. Location is tucked so not the easiest to find. Parking is also scarce as its shared with a shopping complex. Not the best location but doable.

This place is decently priced and the staff is very accommodating I gave 4 stars because my girl got a cut once on a machine and they kinda didn’t know what to do at all but other then that i enjoyed are experiences at this location and will go back

Poor customer service, waited on huge line only to get my turn, had to wait for manager to fix the register, finally ordered food, as I write this its been almost an hour waiting for a pizza and cheese bread, place is not that crowded, 2 bday parties so no excuse. Very expensive to wait this long.

Great service! Giselle at the cash register was very helpful and patient! Kids had fun too!

Shopping

My daughter had an idea for her SIXTEENTH (16th) birthday. She wanted to do a throwback party at you guessed it, Chuck E. Cheese. The party was amazing. Our time slot was 1pm on a Friday at the Hicksville location and it was perfect in every way. This location is clean, provides excellent customer service and the food was hot, fresh and prepared with care. The supervisor/manager also checked in to ensure the party was successful and that all needs were being accomodated. We were provided with excellent service from the party host, Kimberly. Her attention to detail was spot on. I provided the decorations and she prepared the table. The layout of the party schedule and finally the singing of the birthday song and the cutting of the cake. She was excellent. I highly recommend this location for a party, or kids gathering.

Atmosphere: 5

Food: 5

Service: 5

Great time with my granddaughter and Family place looks good with renovation

Atmosphere: 5

Food: 5

Service: 5

My Grandchildren love this place as much as we do.wonderful people keeps watch on the children while have fun,food is good,kids love winning prizes. Great for partys also.

Atmosphere: 5

Food: 5

Service: 5

It was ok

Atmosphere: 4

Food: 4

Service: 4