Dunkin'
490 W Old Country Rd, Hicksville
(516) 433-0319
Recent Reviews
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I went to order through the drive thru and the person was so rude to me. I asked for Egg and cheese wrap with out the meat and the guy didn't hear me so I repeated my self and he was like I heard you, always something at this place. Please hire nicer people the boys are nasty
Atmosphere: 1
Food: 2
Service: 1
Not useful
Coming from a NYC girl, the coffee here is better than a lot of other Dunkin’s! I don’t usually like their regular coffee but it was so good here.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Doughnut
This place is EFFICIENT. I was impressed by how quickly they moved and everyone rotated around to help in different positions so no one was left waiting. I'm from PA and wish my Dunkins moved this fast.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich, Bacon-Topped Avocado Toast
This place is EFFICIENT. I was impressed by how quickly they moved and everyone rotated around to help in different positions so no one was left waiting. I'm from PA and wish my Dunkins moved this fast.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich, Bacon-Topped Avocado Toast
Asked for an egg and cheese and girl told me she’s not making any food right now , it was 8pm.
Terrible service at the drive-thru, the man who served me sneezed on top of my order, he didn't give me the correct donuts, he didn't give me an invoice and overcharged, don't buy here
Food: 1
Service: 1
Drive thru is TERRIBLE & workers are slow. They need better management or something.
Atmosphere: 2
Food: 2
Service: 1
One of the better Dunkin locations I’ve been to in the Northeast! Customer service is friendly and food was hot. Not much more you can ask for!
Atmosphere: 5
Food: 5
Service: 5
My unsweetened tea had coffee in it so I had to throw it out. I ordered on the app and the drive thru machine was busted so it took forever. Bad experience.
Food: 1
Service: 1
Restaurantji Recommends
Morning is staff is so nice and sweet! Thank you guys!
Atmosphere: 5
Food: 5
Service: 5
Drive-thru was fast. They had someone walking and taking orders while you waited in your car. Brilliant idea to save time.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich
New and improved very clean and just redone
Atmosphere: 5
Food: 5
Service: 5
Drive-thru was fast. They had someone walking and taking orders while you waited in your car. Brilliant idea to save time.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich
***Store was newly renovated for first quarter of 2024, but almost everything else about this location is the same (service, etc). Also, floor mat near the counter was not fitting/placed properly, causing it to curl up at the corner, which can be a potential trip hazard for customers. The new floor center display with merchandise/products is placed too close to the pick-up counter and it has one side that protrudes out at the lower section (about shin/ankle height), which I almost tripped and fell over on. New store layout/design is good with an open and brighter look.***
Original/older review:
Typical Dunkin coffee, donuts, etc. Service can vary. Like that this location is open 24/7 (restaurant/store closes after specific time, but the drive through is open 24/7). The traffic light to exit the lot can take very long to change and sometimes it never changes to green, even as traffic for the other sides changes. It's also a "No turn on red" light.
Atmosphere: 3
Food: 4
Service: 3
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