Dunkin'

490 W Old Country Rd, Hicksville
(516) 433-0319

Recent Reviews

Peter Iannello

New and improved very clean and just redone

Atmosphere: 5

Food: 5

Service: 5

Nitin Manjrekar

Drive-thru was fast. They had someone walking and taking orders while you waited in your car. Brilliant idea to save time.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Sandwich

God's Blessed

***Store was newly renovated for first quarter of 2024, but almost everything else about this location is the same (service, etc). Also, floor mat near the counter was not fitting/placed properly, causing it to curl up at the corner, which can be a potential trip hazard for customers. The new floor center display with merchandise/products is placed too close to the pick-up counter and it has one side that protrudes out at the lower section (about shin/ankle height), which I almost tripped and fell over on. New store layout/design is good with an open and brighter look.***Original/older review:Typical Dunkin coffee, donuts, etc. Service can vary. Like that this location is open 24/7 (restaurant/store closes after specific time, but the drive through is open 24/7). The traffic light to exit the lot can take very long to change and sometimes it never changes to green, even as traffic for the other sides changes. It's also a "No turn on red" light.

Atmosphere: 3

Food: 4

Service: 3

Samantha Torres

The customer service is amazing, a worker named Olivia gave me and my mom our order tonight and she was the sweetest!! Plus she made our drinks so good?? get my girl a raise !!!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Donuts, Iced Latte

Carrie's Berrys

Great service, great ice tea but stale donuts ?

Food: 3

Service: 5

AntonioUrbano

Thank you for being 24hrs!! AND having a drive thru! Much

Atmosphere: 5

Food: 5

Service: 5

Tom Decillis

Consistency one of the worst on long island. I keep giving it a chance and it keeps letting me down.

Atmosphere: 3

Food: 2

Service: 1

Mariana Perez

The customer service is always great! The coffee ☕️ is delicious. But lately, the bagels and donuts ? have been hard and stale. And the sit-down counter tops are always dirty. And this place keeps raising there prices which is crazy if they are going to serve stale food.

Atmosphere: 4

Food: 3

Service: 5

Sari Eckert

I come here every morning everyone is always friendly :)

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Donuts

Raul Lopez Gamba

The coffee and donuts were fresh and delicious.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Donuts

Shantelle Quashie

There is a girl that works the night shift .. a fat white girl that always claims the machines are down and she’s cleaning them when I order … I don’t know if it’s a race thing but I’m never able to receive my coffee when she’s on shift ..

Service: 1

k p

Excellent staff. Nicest people I have met in a while. Extremely happy with the service and food here!

Atmosphere: 5

Food: 5

Service: 5

Hannah P

Indian overnight shift man is very rude and nasty never even says you’re welcome just seems very angry and hostile and on top of that , he makes the worse food and drinks, I mean absolutely disgusting.

Atmosphere: 1

Food: 1

Service: 1

Andrew

Great dunkin. The drive thru is a bit dirty.

Atmosphere: 3

Food: 5

Service: 5

Recommended dishes: Doughnut

Brianna Schiraldi

We come here almost every day for coffee. My dog looks forward to her pup-cups. The staff is amazing and I never had a bad experience!

Atmosphere: 5

Food: 5

Service: 5

Load More