Can I be honest? I walked in hoping to buy a rolled Icecream and quickly lost interest when I saw how dirty the store was . They had just opened and the glass infront of where they make the I cream was covered in Icecream and fingerprints. The cabinets in the back covered in smudges , nothing look cleaned . I decided not to get anything. It was awful . The tables and chairs where people had not been wiped down either . It’s obvious these people don’t care about their customers.
reena mathew
I got two cups yesterday for my kids. They have young teenagers working at the counter and the boy was sweating and wiping his sweat with his hands and continuing making the ice cream. The place seemed very unsanitary and the workers had no gloves. I did not have my kids eat the ice cream. The worker was also stingy with the toppings. Never going back.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Ice Cream Rolls
Anamarie Falke
This was the worst rolled ice cream I ever had. The man working with his son does not know how to make it. He left it on the cold pan too long and when I got it I couldn’t even eat it it was too chewy and not the right temp. Never coming here again and will never recommend this place. I hope it gets shut down.
Atmosphere: 1
Food: 1
Service: 1
Ellie Rome
I see many reviews about this place being gross. I’m very picky about where I eat anything and this place is super clean and the ice-cream is absolutely delicious and now they have very good spoons. (I know there were flimsy ones before) The guy poured so much toppings I had to tell him to stop so there has definitely been a change here. You will not regret coming here. There is nothing bad about this place. Even the price is very fair. Oh, and the guy at counter (I think is the owner) was very very nice!! ? Thank you.
Atmosphere: 5
Food: 5
Service: 5
Yolanda Joseph
Ice cream was overpriced and mediocre. Tables are never
Atmosphere: 1
Food: 2
Service: 1
Amy P.
After months of wanting rolled ice cream I was so happy to find this place on Long Island. The ice cream is very fresh and for the price with the choice of 3 toppings, I give it 5 stars. Would definitely come back
Anita Lee
Great service every time.
Abeda Khanam
Mouthwatering ?
Maria Raquel Quiroz Vasquez
Very good service and the ice cream ? was so delicious ?
Bella V.
If I could give ZERO stars I would! The employees are absolutely unprofessional. While ordering for my children they were not only giving us an attitude, rolling their eyes and being rude but rushing us. The staff is lacking not just customer service skills but cleanliness as-well. The waffle was dry, burnt & flavorless. None of their toppings are labeled and they got annoyed when my 9 year old asked what toppings they had. Whomever it was that took our order this evening please learn some mannerism actually the whole staff needs to!. Save your money and go elsewhere.
Amazing ice cream and stuff is very friendly. I like the amount of toppings u can choose from and the ice cream is really good. Recommend
Tenzin Chime
The only thing that is fresh at this place is the boogers, germs, and ear wax that is put in the ice cream. When we saw the ice cream being made, the worker would touch his headphones and his face time and time again while making it. We honestly looked at this situation as something funny but then realized that this has happened to many others who have tried this place.
Monika A.
Eh the ice cream was below average. I wouldn't come back. The mango pieces were hard and hard a weird texture and flavor.
Emmanuel Canlas
This store is a scam. They have a cotton candy machine in their store and made a disgusting and unedible cotton candy. The one who works refused to give a refund. They shouldn't have this in their store if it doesn't work. I am calling the NY department of health and better business bureau on this!
Mitva Shah
Ice cream is great, but they are definitely short staffed and struggle there at times
Can I be honest? I walked in hoping to buy a rolled Icecream and quickly lost interest when I saw how dirty the store was . They had just opened and the glass infront of where they make the I cream was covered in Icecream and fingerprints. The cabinets in the back covered in smudges , nothing look cleaned . I decided not to get anything. It was awful . The tables and chairs where people had not been wiped down either . It’s obvious these people don’t care about their customers.
I got two cups yesterday for my kids. They have young teenagers working at the counter and the boy was sweating and wiping his sweat with his hands and continuing making the ice cream. The place seemed very unsanitary and the workers had no gloves. I did not have my kids eat the ice cream. The worker was also stingy with the toppings. Never going back.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Ice Cream Rolls
This was the worst rolled ice cream I ever had. The man working with his son does not know how to make it. He left it on the cold pan too long and when I got it I couldn’t even eat it it was too chewy and not the right temp. Never coming here again and will never recommend this place. I hope it gets shut down.
Atmosphere: 1
Food: 1
Service: 1
I see many reviews about this place being gross. I’m very picky about where I eat anything and this place is super clean and the ice-cream is absolutely delicious and now they have very good spoons. (I know there were flimsy ones before) The guy poured so much toppings I had to tell him to stop so there has definitely been a change here. You will not regret coming here. There is nothing bad about this place. Even the price is very fair. Oh, and the guy at counter (I think is the owner) was very very nice!! ? Thank you.
Atmosphere: 5
Food: 5
Service: 5
Ice cream was overpriced and mediocre. Tables are never
Atmosphere: 1
Food: 2
Service: 1
After months of wanting rolled ice cream I was so happy to find this place on Long Island. The ice cream is very fresh and for the price with the choice of 3 toppings, I give it 5 stars. Would definitely come back
Great service every time.
Mouthwatering ?
Very good service and the ice cream ? was so delicious ?
If I could give ZERO stars I would! The employees are absolutely unprofessional. While ordering for my children they were not only giving us an attitude, rolling their eyes and being rude but rushing us. The staff is lacking not just customer service skills but cleanliness as-well. The waffle was dry, burnt & flavorless. None of their toppings are labeled and they got annoyed when my 9 year old asked what toppings they had. Whomever it was that took our order this evening please learn some mannerism actually the whole staff needs to!. Save your money and go elsewhere.
Restaurantji Recommends
Amazing ice cream and stuff is very friendly. I like the amount of toppings u can choose from and the ice cream is really good. Recommend
The only thing that is fresh at this place is the boogers, germs, and ear wax that is put in the ice cream. When we saw the ice cream being made, the worker would touch his headphones and his face time and time again while making it. We honestly looked at this situation as something funny but then realized that this has happened to many others who have tried this place.
Eh the ice cream was below average. I wouldn't come back. The mango pieces were hard and hard a weird texture and flavor.
This store is a scam. They have a cotton candy machine in their store and made a disgusting and unedible cotton candy. The one who works refused to give a refund. They shouldn't have this in their store if it doesn't work. I am calling the NY department of health and better business bureau on this!
Ice cream is great, but they are definitely short staffed and struggle there at times