Hook & Reel Cajun Seafood & Bar

363 Broadway Mall, Hicksville
(516) 719-0388

Recent Reviews

Lamar Lucane

Eien My server was an awesome waiter great service and very inviting definitely would come here againKid-friendliness: Awesome

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Kinya Ramen, Seafood

Naim Uqdah

Eien was pretty fast and amicable, definitely appreciate the help and service.

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: The Cajun Boil, Kinya Ramen

Denise Grant- Hactac Events

Eiein was the absolute best. He was attentive and gave great recommendations for meals. We had a great time with amazing customer

Atmosphere: 5

Food: 5

Service: 5

Fast eddie P

Pleasantly surprised, very happy with the food and it's

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Seafood Boil, Ramen, Seafood

Uncle Skuby

Absolutely love this place, I crave it when I'm not having food here.Fav item is the Sushi Tacos, such a unique idea + it's more food than normal Sushi RollsOn the other menu, I love the Cat Fish Poboys. The Cat Fish is always fried perfectly!I'm also addicted to their Brown Sugar Bubble Tea, sooo dang good! ??

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Fried Catfish Basket and Fries, Kinya Ramen, Poke, Ramen

Cpa Life

Terrible night - We had a complaint that our broiled seafood bag was mixed with noodles leftovers from other customers, which is a big health issue. We brought the female manager to show her, she didn’t seem surprised as if this is normal to her - she said let me check with the kitchen.We were waiting for almost a half hour, but she never came back. We went to the front desk to check, we saw her eating a full meal & ignoring our complaint. After we talked to her again about our concern she just walked away and was hiding, stepping away from responsibility ( she definitely shouldn’t be a manager). The kitchen manager came out with the same attitude - when I asked for their names, they refused to provide (since they didn't have name tags). They were all running away like mice and no one really cared. I guess the manager cared more for her chicken tenders & fries meal more than the customers.How would I trust eating there when I see that no one cares about customers’ healthy meal concerns? I did see multiple posts about serving leftovers to customers but now I do believe after what happened to us. This place have seen many managers in a short period of time, and its still not successful - they definitely have quality control issues, cleanliness of kitchen issues, customer service and staff training issues.***Dirty place***Disrespectful staff & worst customer service I would never recommended to anyone.If my family or I had any health issues, I will sue them.I am contacting the BBB so they should expect a visit soon.

Atmosphere: 1

Food: 1

Service: 1

Lee Lyland

They serve customers the left overs. Manager is useless and disrespectful and staff have the same attitude. This place will definitely close down soon - its losing more customers everyday. Mark my words.I am in contact with corporate office and lets see what they’re going to do to save this place. I have pictures and video but will keep it only for investigation.

Atmosphere: 1

Food: 1

Service: 1

alyssa cortez

Food was really good, Our waitress Sarah was amazing, food came really fast. Place was very clean and prices were good.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Seafood Boil

Connie Cortez

Sarah was absolutely amazing, very attentative. She was always checking up on us making sure we were good. The food is so good and the prices are great.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Seafood Boil

Frank Gournelos

Great food and awesome service, the Ramen was very good and overall not as spicy as I anticipated. Sarah was very professional and knowledgeable while helping us order. We will be back again shortly with our friends and family.

Atmosphere: 5

Food: 5

Service: 5

Hewin Ay

Nicky is one of the best waters I ever had, super funny and kind. Really good service and good food !He always makes sure we are good !

Atmosphere: 5

Food: 5

Service: 5

elke julianna

Nicky is such a great person, he came to us with a very beautiful smile, he served us pretty well. I love him so much ❤️❤️❤️❤️❤️❤️

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Seafood

Fulvio Espinoza

The experience here was great and friendly workers very nice.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Seafood Boil, The Cajun Boil, Crab Legs, Seafood

Daniel espino

First time here , overall great experience. Great Waitress !!!! Would recommend to come here !

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Seafood Boil, The Cajun Boil

Tatiana Barbosa

First time here and my experience was great employee Sarah was very helpful with recommendations and very sweet. Overall food was very good.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: The Cajun Boil

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