Papa Johns Pizza

2-10 Jerusalem Avenue, Hicksville
(516) 932-7272

Recent Reviews

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Flore Dessappe

Worst place ever to order…
I live 3 mn from the store , and they still take 3hours to deliver. Customer service extremely poor, representative very rude and unprofessional.

Mohammed Ali Shah

Very very poor and slow service the staff dont even come to you to ask for your order all they do is put their headphones and listen to musci

Atmosphere: 1

Food: 1

Service: 1

teresa escobar

I came in and waited like about 5-8 minutes for them to stop talking because they where talking in the back and one of them saw me and didn’t say anything it’s took them so long I was about to leave then one of them saw me workers came in and took my order late so disappointed.

Arilson Sanchez Ayala

Store is good but the service not really, I was waiting for many minutes, even though the cashier had already seen me

Atmosphere: 3

Food: 4

Service: 3

Angie Flores

The delivery driver was the rudest and disrespectful person ever…

Service: 1

SAIFUL KHAN

Very Bad service.
They don’t know How to attend the customers .
very Rude behavior.

Atmosphere: 1

Food: 3

Service: 1

Theresa M

This Papa John’s did not honor 2 for 1 bogo, they did not give me a pepperoni pizza but only cheese, and when I called to speak with the store, the person at the other end of the phone said if you ordered with Uber why don’t you complain to them. I asked for his name, and when he said why I said I have the right to ask for his name I don’t appreciate the way he’s speaking to me &! I d like to report him to a supervisor and he hung up on me. He hung up on me more than once and I am going to write to Papa John’s corporate. He was disgustingly rude and obnoxious. I will find out who he was and report him.

Atmosphere: 1

Food: 2

Service: 1

SK P

I usually order from here almost every week, especially for pizza. But after this experience, I won’t be ordering again. I ordered wings but received nuggets instead. When I reached out about the mistake, they had no intention of offering a credit, refund, or any kind of apology. Very disappointing customer service.

Atmosphere: 1

Food: 1

Service: 1

Rajesh kumar Sehgal

Zero star. They take too long. They don’t use hand gloves. Not respectful.

mo Par

Terrible service. I walked in to pick up my order and stood there without anyone acknowledging me. One of the employees was just sitting on his phone. I had to say ‘hello’ just to get his attention and let him know I was there for a pickup. No greeting, no sense of urgency—just a lack of basic customer service. Definitely not coming back to this location.

Atmosphere: 2

Food: 3

Service: 1

Satya ror

Annoyingly takes the customer orders and never follows the instructions…very disappointing experience 👞👞👞ugly insiders 🤮 in-hygienic pizza..using dirty hands 🙌

Atmosphere: 1

Food: 1

Service: 1

Pat F

First & last time here. Slow as molasses service. App showed order was ready, but still had to wait 10+ minutes. Got insulted/taunted by the staff for asking if my order was ready yet.

Atmosphere: 1

Food: 1

Service: 1

Jenny L

I ordered 2 pizzas for delivery on PI day, so they arrived late. I expected them to arrive late, so I wasn't too upset. What was disappointing though, was how it arrived. One of them got smushed and they were both room temperature. If I crave fast food pizza, I will try somewhere else.

Food: 3

Service: 1

Joshua Cacerss

They said it will be 15 minutes but it took 30 minutes

Christine Angel

That chicken definitely frozen

Food: 1

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