Punto Rojo Bakery Hicksville 2

Service is just terrible. I ordered fried fish, even stated it in Spanish. When I got there, they tried to give me fries. Worst things, the girls kept giggling like it’s funny. No sense of customer service. Just lost a customer permanently.

Service: 1

Always great food.... Friendly staff.... And very reasonable prices.

Atmosphere: 5

Food: 5

Service: 5

Delicious Colombian eats at reasonable prices. Recommended.

Atmosphere: 4

Food: 5

Service: 5

Honestly, it was such a disappointment. The tres leches was dry 😩 and the hot food was barely room temp.
Business itself seemed a bit dirty
Nice staff though

Atmosphere: 3

Food: 2

Service: 3

Everything was really good. The steak & eggs were on point. Service was friendly & attentive.
Chicken rice & beans are also very good.

Atmosphere: 4

Food: 4

Service: 4

Great food and service at a good price .. I was pleasantly surprised.. had the grill steak. Good seasoning, taste and quality.. Will come again..

Atmosphere: 5

Food: 5

Service: 5

This place is a hidden gem. Pastries are very good and I come here a couple of times per week.

I only go fir the coffee and baking goods . Great pastry . The food looks good and a nice portion ad I have observed

Atmosphere: 5

Food: 4

Service: 5

The service is always great and food is excellent.

Food: 5

Service: 5

Punta rojo does have good food but their service & their sauce cups are a joke !! How does someone spend over $20 for some empanadas & all you get is 1 sauce cup. & the sauce cup has 2 drops of sauce in it !!! This is absolutely ridiculous ! If you can’t provide adequate sauce cups, get out of the food business. Absolutely Ridiculous, DO BETTER PUNTA !

Atmosphere: 2

Food: 3

Service: 1

Excellent service, Cozy atmosphere, Exquisite food. Very well represented COLOMBIA 🇨🇴 BAKERY.

Wheelchair accessibility: Flexibility when entering a wheelchair. Works !!

Atmosphere: 5

Food: 5

Service: 5

Food was fresh cooked. Leave room for deserts. Plenty to choose from. Portions are good.

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Sopita, Pollo Chicken Empanada, Morcilla and Beef Empanada, Bandeja Paisa

Any location I go for a Punto Rojo they all give attitude and treat you like if your asking them to give you things for free.

Atmosphere: 1

Food: 2

Service: 1

We placed an order for pick up today. The last two times we took out food from here we learned food was missing when we got home. Today it happened again! When we called to place the order we specifically told them to make sure everything was in the bag because of happened the last two times! This is so frustrating! When we called to complain, the person who answered the phone simply blamed us for “leaving the bag behind”, when we took all that was given to us. They said they ran after us but we were already gone, but I don’t believe this is true because they could had called us and they didn’t. This is ridiculous! We order food from Punto Rojo every week, even tho the portions have become smaller and they charge you extra sauce, when they don’t give you enough sauce to start with. The sauce container is very small and they don’t even fill it all the way. We may have to find a new Colombian spot. Very disappointing.

Service: 1

pretty good Colombian bakery plus menu for typical dishes and plenty of seating for the size

Atmosphere: 4

Food: 4

Service: 4