I am a frequent customer here and after years of dealing with their bad business protocols I am writing this. Only because the service has gone down and they are very rude. The picture attached is from our order which was a decent sized $ bill. They harassed us for the 7 cents. It’s not about the money, it’s the principle. Is it worth losing a life long customer for 7 cents?. They could have simply said next time or don’t worry or anything but harass a customer.
Atmosphere: 2
Food: 3
Service: 1
Muhammad Shoaib
Place was super busy, which compromised their quality of service. Floor was wet and was left unattended, in spite of everything the food was very delicious and that was the only reason to visit this restaurant. Highly recommended for take outs.
A Bunch of liars at the counter just to get business for their owner. We called before leaving and the person told they have breakfast items that we want. Upon getting their they just simply said no more breakfast available. But they can serve us somethingelse. I can get better that other from other places.
Komal
Their Desi Nashta was good but only 3 people were serving all tables, they need to provide better service, Charsi Karahi was below average. But we enjoyed their
Atmosphere: 2
Food: 4
Service: 4
Deyan Wickramaratna
This place serves up the most delicious Pakistani food I've ever tasted, and they never miss the mark on consistency. The staff greets you with warm smiles, and if you're ever unsure about what to order, they're more than happy to help you choose. However, there's room for improvement in cleanliness and table organization, which don't quite meet the mark. The restrooms often leave much to be desired as well. Adopting better hygiene and housekeeping practices could really elevate the overall experience.
Atmosphere: 1
Food: 5
Service: 4
Hikmat Khan
The Whole Roast Chicken / Chargha at Shaheen Restaurant offers an unforgettable experience with its succulent meat and perfectly balanced blend of spices, truly embodying the rich flavors of Pakistani cuisine. A must-try for anyone looking to savor authentic Desi cooking at its finest!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Chargha
Rayyan Muhammad
I was there around 11:45am and on there website and on google it says they open around 11:30am, i was standing there outside for about 10-15 mins and they didn’t say anything or care about the fact that i was standing there. I was curious about the food since one of my friends said it was really good but i guess i would never try their food anymore since they don’t care about their customers.
Muzalfa OunKa
I drove all the way to try it out based on the hype from facebook but unfortunately it was just a hype. The restaurant is not upto par to bring family and enjoy, it feels more like fast food type of setting. Also the food was OK nothing great, I felt based on the hype it was given - it definitely need alot of improvement.
Atmosphere: 2
Food: 2
Service: 3
Sumit Kumar
Their chicken kebabs are my favorite in new york hands down!
Food is excellent but service should be good .waiters always ask about tips which is not good.
Atmosphere: 3
Food: 4
Service: 2
U A
Food was horrible, not fresh at all. The service was absolutely trash. Waited 50 mins for my food, mind you it was a small order of butter chicken and 2 naan. They all have attitudes behind the counter and told me to go and sit after I asked why it’s taking this long. I will never return here. I hope they don’t succeed with how rude and disrespectful they are. I definitely don’t recommend this place to anybody. The food literally made me want to puke. Very disappointed
Atmosphere: 1
Food: 1
Service: 1
Maryam Haider
I would give 0 stars if I could….EVERYTIME I order they take there time. They should either work ONLY or learn to gossip and work CAUSE they can’t do both. Never coming here again. BYE
Cindy F.
First time here, but will not be the last. Delicious authentic food. Lovely waitress. The inside is nothing special but we stopped here for lunch and wanted to sit down to eat. It didn't matter because we were so happy with the food.
Three I.
Oh boy I dont like to review nor do I like to complain but unfortunately the quality of food has gotten down for past few months. I am hoping the owner can see the complaint and work on ensuring the quality of the food improves.
I am a frequent customer here and after years of dealing with their bad business protocols I am writing this. Only because the service has gone down and they are very rude. The picture attached is from our order which was a decent sized $ bill. They harassed us for the 7 cents. It’s not about the money, it’s the principle. Is it worth losing a life long customer for 7 cents?. They could have simply said next time or don’t worry or anything but harass a customer.
Atmosphere: 2
Food: 3
Service: 1
Place was super busy, which compromised their quality of service. Floor was wet and was left unattended, in spite of everything the food was very delicious and that was the only reason to visit this restaurant. Highly recommended for take outs.
Atmosphere: 3
Food: 5
Service: 3
Recommended dishes: Chicken Tikka, Chicken Biryani, Kebab, Mithai, Chicken Chargha, Roll
Great Pakistani restaurant in Long Island, very delicious appetizers and sweets.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Chicken Tikka, Chicken Karahi, Chicken Biryani, Kebab, Mithai
A Bunch of liars at the counter just to get business for their owner. We called before leaving and the person told they have breakfast items that we want. Upon getting their they just simply said no more breakfast available. But they can serve us somethingelse. I can get better that other from other places.
Their Desi Nashta was good but only 3 people were serving all tables, they need to provide better service, Charsi Karahi was below average. But we enjoyed their
Atmosphere: 2
Food: 4
Service: 4
This place serves up the most delicious Pakistani food I've ever tasted, and they never miss the mark on consistency. The staff greets you with warm smiles, and if you're ever unsure about what to order, they're more than happy to help you choose. However, there's room for improvement in cleanliness and table organization, which don't quite meet the mark. The restrooms often leave much to be desired as well. Adopting better hygiene and housekeeping practices could really elevate the overall experience.
Atmosphere: 1
Food: 5
Service: 4
The Whole Roast Chicken / Chargha at Shaheen Restaurant offers an unforgettable experience with its succulent meat and perfectly balanced blend of spices, truly embodying the rich flavors of Pakistani cuisine. A must-try for anyone looking to savor authentic Desi cooking at its finest!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Chargha
I was there around 11:45am and on there website and on google it says they open around 11:30am, i was standing there outside for about 10-15 mins and they didn’t say anything or care about the fact that i was standing there. I was curious about the food since one of my friends said it was really good but i guess i would never try their food anymore since they don’t care about their customers.
I drove all the way to try it out based on the hype from facebook but unfortunately it was just a hype. The restaurant is not upto par to bring family and enjoy, it feels more like fast food type of setting. Also the food was OK nothing great, I felt based on the hype it was given - it definitely need alot of improvement.
Atmosphere: 2
Food: 2
Service: 3
Their chicken kebabs are my favorite in new york hands down!
Atmosphere: 2
Food: 5
Service: 5
Restaurantji Recommends
Food is excellent but service should be good .waiters always ask about tips which is not good.
Atmosphere: 3
Food: 4
Service: 2
Food was horrible, not fresh at all. The service was absolutely trash. Waited 50 mins for my food, mind you it was a small order of butter chicken and 2 naan. They all have attitudes behind the counter and told me to go and sit after I asked why it’s taking this long. I will never return here. I hope they don’t succeed with how rude and disrespectful they are. I definitely don’t recommend this place to anybody. The food literally made me want to puke. Very disappointed
Atmosphere: 1
Food: 1
Service: 1
I would give 0 stars if I could….EVERYTIME I order they take there time. They should either work ONLY or learn to gossip and work CAUSE they can’t do both. Never coming here again. BYE
First time here, but will not be the last. Delicious authentic food. Lovely waitress. The inside is nothing special but we stopped here for lunch and wanted to sit down to eat. It didn't matter because we were so happy with the food.
Oh boy I dont like to review nor do I like to complain but unfortunately the quality of food has gotten down for past few months. I am hoping the owner can see the complaint and work on ensuring the quality of the food improves.