Subway

20 W Village Green, Hicksville
(516) 520-5334

Recent Reviews

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Lucas Orozco

Terrible subway would avoid it at all costs they don’t accept any coupons because “we don’t make any money from corporate for discounting subs” don’t even know how a store can refuse an in person coupon for the place but here we are

Atmosphere: 1

Food: 1

Service: 1

SNT

My recent visit was highly unsatisfactory due to poor service and concerning hygiene practices. The salesperson was preoccupied with their phone, leading to multiple errors with my order. I received the wrong salad and dressing on my sub, and there was a noticeable lack of meat. Beyond the order inaccuracies, I was particularly alarmed by the lack of hygiene. The individual preparing my food was not wearing gloves and was touching food directly with their bare hands without any apparent hand washing. This is completely unacceptable and raises serious concerns about food safety. The combination of inattentive service and unsanitary food preparation makes for a very poor customer experience. I urge management to address these issues promptly.

Atmosphere: 2

Food: 2

Service: 1

Niurka Rosa

Awesome vibes.. love this place.. family owned Food is always fresh and places is clean and neat. Highly recommended.

Atmosphere: 5

Food: 5

Service: 5

Simi Gill

The food was so bad and she was not hygienic, using her hands for everything even picking up the cookies which made it smell & taste like onions almost made me throw up. She should be fired because this happens every time I go there. This is the third time this happened to me. I’m never going to this location ever again. She also has a rude attitude and they only have 1 staff member every time. They also don’t accept coupons & tell you this when you’re about to pay there’s no signs that say you can’t use coupons. If you can go to a different subway.

Atmosphere: 1

Recommended dishes: Raspberry Cheesecake Cookie, Chocolate Chip Cookie

Gurjas Singh

Went back a second time because i thought it would be better, but it’s even worse. This time the cookies smelled like onions and the woman didn’t understand anything I was trying to say. It took her so long to get my order, and i was the only person there. Don’t go to this subway it’s not worth it.

Atmosphere: 1

Food: 1

Service: 1

Brianna Farrell

Very clean and great customer service, makes great sandwiches

Atmosphere: 5

Food: 5

Service: 5

Eric W

Awful service. They're supposed to be open until 9 pm, I walk in at 8:20 pm and the employee has already closed everything down. I said, you're supposed to be open until 9, she said we close at 8:30 pm ...mind you it was only 8:20 pm. Don't give this establishment your money!

Gurjas

Food was bad didn’t even put what I asked for the person had trouble understanding anything and I was speaking clearly over priced didn’t even accept coupons don’t go there if there is another subway near you go there I’m never going back to this subway i

Atmosphere: 1

Food: 1

Service: 1

Noorullah Hassan

This is subway not fresh. Hard cookies and old meats and veggies.

Atmosphere: 1

Food: 1

Service: 1

Franshely Capellan

Bread was not fresh and was too hard. When I brought the sub back, she just told me it wasn’t her fault. Needs to learn good customer service!

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Tuna

Lisa Russo

The girl put a tip on my bill that I did not authorize...I didn't notice it until after I left...this is illegal...and I intend to follow through with my credit card and authorities..besides that the sandwich was terrible and so overpriced with hardly any tuna in it...tasted old ..threw it in garbage

Debbie Melville

If I could give 0 stars I would. Got every sandwich wrong then the close right after. So no one to even contact

Atmosphere: 1

Food: 1

Service: 1

Mary Curtin

Could not understand, English! Not to mention she had to look back at the menu board to follow recipe. Her English was terrible. I felt uncomfortable because I could not understand what she was saying. I had to ask her 3 times to repeat what she just said. I finally just said: yes, sure, yes… I felt so bad ..plus she seemed to not really have a clue .. especially in English. Sandwich was delicious… but this lady clearly doesn’t belong in the front talking to customers.
It stunk, frustrating as well. Don’t think I’d return to that location. Not the servers fault, someone /manager hired the wrong person to serve the customers. I’m sure she’s very nice…. However… management should go back look at the tape of her taking orders…..you’ll see that most people have no clue what she asks them…no one clearly 100% could answer her random standard questions. Don’t fire her, fire the person who hired her to interact with the clients.
She should not be faulted, she never should have be put in that actual position.
Manager needs to be retrained. Sorry.

Atmosphere: 3

Food: 5

Service: 1

Recommended dishes: Coca-Cola Classic

John H

The food is terrible. $80 for 3 people. Sandwiches were incorrect and lacked meat (I ordered double meat). There was barely anything on the snack dipper. Foot long cookie tasted like bad cake, the churro was dry, and I could not bite into it. This was the second time in a row with a bad experience. I want a refund!

Atmosphere: 1

Food: 1

Service: 1

Mike Butler

Wouldn't accept coupons when asked for a manager there was none to be found will be reporting you to subway

Atmosphere: 1

Food: 1

Service: 1

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